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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,390 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,707
Neutral
259
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,390)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user aylinv2
Oregon
1 review
0 helpful votes
  • Send Message
November 4th, 2024
Verified purchase

It was very easy to use and beginner friendly for those who have never built a resume before

Date of experience: October 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aylin,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user andreh243
Virginia
0 reviews
0 helpful votes
  • Send Message
October 15th, 2024
Verified purchase

Easy to use and easy to understand thank you resume coach I feel confident in my resume because of your help

Date of experience: October 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andre,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

Thumbnail of user trayvonw3
Oklahoma
1 review
0 helpful votes
  • Send Message
November 1st, 2024
Verified purchase

You say free, then we put all the info in and then find out you charge, a real sneaky move

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Tina

ResumeCoach.com Team

Thumbnail of user johnr7825
Japan
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

It was quick and easy to create a resume.

The template I liked best wouldn't allow me to choose any colors, So I was stuck with only black. The descriptions of my employment history were a bit too faint. Otherwise, I was very pleased. The A.I. Option allowed me to phrase my sentences in a style that was professional and quicker. Most excellent.

Reason I chose this business:

It was random chance.

Date of experience: August 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello John,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

We hope to see you again!

Warm regards, Amy

ResumeCoach Team

Thumbnail of user joelc808
Illinois
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

Easy to use and very practical. Will recommend. This is a great tool for anyone looking to create a resume

Date of experience: October 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user jaclynk52
Arizona
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

Great layout options to choose from. User friendly interface they layout itself was very easy to navigate. I would definitely use this service again.

Reason I chose this business:

I used google, ResumeCoach was the first option to pop up. I liked the different layout options I could choose from while being able to preview what it would look like before making the purchase.

Date of experience: September 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jaclyn,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user michaelf7763
New York
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

Very easy to deal with and simple experience. Great help building my resume.

Date of experience: October 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michael,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user ayonnah1
Arkansas
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

Great job! This definitely helped me to simplify making a new resume.

Date of experience: October 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user corrye1
Switzerland
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

Your help in renewing my CV has been really appreciated, this saved me hours of work. Thank you

Date of experience: October 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Corry,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,, Anne.

ResumeCoach.com Team

Thumbnail of user aurell4
California
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

Easy to use platform wise and it provides basic structure on CV

Reason I chose this business:

Needed to have a fast tracker to create a CV

Date of experience: October 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aurel,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user mercedesg115
Argentina
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

I found it very easy to use, straightforward and simple. The result is exactly what I wanted. Plus, I got to edit the first version of it, because of a mistake, and in the second try I got it perfect.

Perfect.

Reason I chose this business:

It was good looking and easy to use.

Service

Date of experience: August 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mercedes,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user johny1494
New York
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

It was easy to use and gave good formatting recommendations. Was a little confusing to figure out how to add stuff, but didn't take to long to get adjusted to it.

Reason I chose this business:

A recruiter recommended it

Date of experience: September 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello John,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Tina

ResumeCoach Team

Thumbnail of user dawnelc1
Washington
1 review
0 helpful votes
  • Send Message
November 1st, 2024
Verified purchase

Was a great experience i love how it helps with the resume and helps you structure your resume.

Date of experience: October 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user meganv758
New Jersey
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

Please help I never received the completed resume after entering all of my details and paying

Reason I chose this business:

I need help

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: October 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Megan,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Kiara

ResumeCoach.com Team

Thumbnail of user ilaisam
Washington
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

Awesome tool! Quick and descriptive, exactly what I needed

Date of experience: October 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user naifa80
Saudi Arabia
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

Great website. Easy and clear program. Second time to use it :).

Date of experience: October 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Naif,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user juana1170
Oregon
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

Easy to use, helps improve description of work history and skills much quicker. Love the Ai component.

Date of experience: October 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Juan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user emilyb1743
California
1 review
0 helpful votes
  • Send Message
October 5th, 2024
Verified purchase

I have ADHD and this would have taken me HOURS. I am so grateful to have been able to do this so efficiently and it looks very professional. Where has this been all my life!

Reason I chose this business:

Googled for resume help

Date of experience: September 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Emily,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user pauln1554
GB
1 review
0 helpful votes
  • Send Message
October 12th, 2024
Verified purchase

Your promotional material states the templates are free... they are not and you have to pay to obtain them

I have not had a reply how to cancel my account

Reason I chose this business:

Suggested by a recruiter

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Paul,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Meg

ResumeCoach Team

Thumbnail of user blancas95
Australia
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

It is clear that Im still in the same job since 2020 but they are asking me for my experience in 23,24

Date of experience: September 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Blanca,

Thank you so much for taking the time to leave us a review!

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. So you may contact our customer service team so we can solve any problem you may be experiencing as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Amy

ResumeCoach.com Team

Thumbnail of user luisr1517
California
1 review
0 helpful votes
  • Send Message
October 31st, 2024
Verified purchase

Thank you very much for all you help it was fast and easy i will definitely recommend it

Date of experience: October 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Luis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user crystalm1162
North Carolina
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Please put your pricing upfront. It is very dishonest to add it at the end. Your product is nice and useful. However, you are dealing with some people without an income and this was very upsetting after spending some time on your site.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Kiara

ResumeCoach.com Team

Thumbnail of user anthonyd3534
Arizona
1 review
0 helpful votes
  • Send Message
November 1st, 2024
Verified purchase

Easy to use but still being charged 30 a month and i don't know why

It was okay

Reason I chose this business:

To make a resume

Service

Date of experience: October 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anthony,

Thank you for taking the time to leave us a review and we're sorry to hear the inconvenience this situation may have caused you.

Please be informed that our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user melindas566
Arizona
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

Easy to use! Thanks for the resume help. I usually get frustrated with updating my resume, and this was helpful.

Date of experience: September 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melinda,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user davidp6694
David P.
Arizona
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

I was disappointed in the fake ad saying free
Why do I have to enter 50 more characters?
Why do I have to enter 50 more characters.

Reason I chose this business:

Thought it as free, but i really need it so i paid. False ads are very wrong, shame on you.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi David!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lily

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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