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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,391 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,703
Neutral
260
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,391)

Rating

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user christiane362
California
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Such a great tool! Very easy and great cost. Will use move forward.

Date of experience: October 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user leslies1358
Florida
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

I liked the template and the builder, but my resume was long and would be 2-pages and I wasn't able to print it on paper as 2-pages.

Reason I chose this business:

I needed an updated, concise modern resume

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Leslie,

We are grateful for your valuable feedback.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Lizzie.

ResumeCoach.com Team

Thumbnail of user rafaelg343
California
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Easy to use website to craft your resume with the help of powerful AI.

Date of experience: October 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rafael,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user laurelm185
Wyoming
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

Makes it very simple! I get stressed out trying to format my resume and put in the correct content, this helped tremendously!

Date of experience: September 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Laurel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user shim7
Georgia
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

Using ResumeCoach as a resource was very informative and useful. I was able to create a professional resume within minutes. There were multiple template styles and colors to choose from as well as tasks relevant to the jobs listed within resume.

Reason I chose this business:

I was informed that it was a very fast and easy process.

Date of experience: August 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user mohamadb30
AE
1 review
0 helpful votes
  • Send Message
October 22nd, 2024
Verified purchase

Good app will use again later thank you so much. Best wishes.

Date of experience: October 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohamad,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user miriamd158
Florida
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

This product is not only easy to use but also highly affordable, making it a great choice for anyone looking for quality on a budget. Most importantly, I am thoroughly impressed with its performance and wouldn't hesitate to recommend it to others. It delivers exceptional value and reliability, which is why I strongly endorse it.

Date of experience: August 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Miriam,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user lexe16
Texas
2 reviews
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Had a great experience using Resume Coach; it had been years since the last time I had to build a resume and this website made my life so easy and made my resume look real professional. Thank you!

Date of experience: September 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lex,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Taylor

ResumeCoach.com Team

Thumbnail of user clairef237
Tennessee
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

The AI for some reason did not work for my title as a Property Manager. I enjoyed all the templates, but
Resume Coach did not allow you to move the different "subjects" so therefore, if printed out, the resume is 1 page and the font is so tiny it is almost unreadable.

Reason I chose this business:

I thought it was a completely free resume builder for 2 weeks.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Claire,

We are grateful for your valuable feedback.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user laithm10
AE
1 review
0 helpful votes
  • Send Message
September 18th, 2024
Verified purchase

Please ask to pay at first not at the end people spent alot of time making it but it doesn't say pay only at the end which is not nice
Thank you for reading

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Laith!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user seans1534
Virginia
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

This site is very user friendly and thorough! It took a lot of the stress out of building a resume.

Date of experience: October 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sean,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user johnu974
Japan
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

It was very easy ti use and to print. No room for confusion so i like it

Date of experience: October 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello John,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user abubakarrk1
Greece
1 review
0 helpful votes
  • Send Message
October 18th, 2024
Verified purchase

Good to use, very constructive and easy to fill in details. One of the best of I have used so far

Date of experience: October 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Abubakarr,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user mias283
Florida
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

It took me maybe 10-15 minutes to do my resume and the suggested professional recommendations on the job description helped me to get a more professionally tailored resume for the jobs I'm looking for.

Reason I chose this business:

I like there templets

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user henryk506
South Carolina
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

This service gives me a competitive edge every time. The designs are fresh, and the functionality is top-notch.

Date of experience: September 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Henry,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user isaacv75
California
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Good job you did ver good thank you so much for all the help oh yeah

Date of experience: October 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Isaac,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user tb561
Colorado
0 reviews
0 helpful votes
  • Send Message
October 15th, 2024
Verified purchase

It was such a convenient and easy experience using a professional template to update my resume.

Reason I chose this business:

Template choices

Date of experience: October 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user user9939
Israel
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

This was so so bad and you need to bring me back my money and I hope you will close this $#*!

Date of experience: October 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello שרה ש,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Leyre

ResumeCoach.com Team

Thumbnail of user samanthab1443
Arizona
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Only had an Indeed pdf copy of my resume and wanted to apply to same company different department but needed an updated copy of my resume. This was super easy to use and intuitive by far the easiest resume refresh I have ever done!

Date of experience: August 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Samantha,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user kariew18
Missouri
1 review
0 helpful votes
  • Send Message
October 18th, 2024
Verified purchase

I do not like that you cannot move on if you dont type something

Date of experience: October 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Karie,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user elenimengistua
AE
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

I had a great experience. It was my first time making resume and I think I nailed it with the help of ResumeCoach. It has templates of multiple types, from minimalist to more sophisticated ones.

Reason I chose this business:

I searched for a CV builder and randomly choose it but I kept going because it has what I wanted.

Date of experience: September 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eleni,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user pedrog389
New York
1 review
0 helpful votes
  • Send Message
October 5th, 2024
Verified purchase

I really like the system to get the resume completed, the sugestions from AI are perfect and the templates are all great

Date of experience: September 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pedro,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user annalynt1
Texas
0 reviews
0 helpful votes
  • Send Message
October 16th, 2024
Verified purchase

This is an amazing site. A great help for me. Thank you for your service.

Date of experience: October 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Annalyn,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user terid139
Kansas
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase
• Updated review

Easy to use, quick. Very helpful suggestions. Thanks for the help
Upon reviewing my resume. It was riddled with the examples and missing things I typed in on top of the examples, forcing a job to be out of order.

Reason I chose this business:

Should have been quick and easy

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Teri!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Tina

ResumeCoach.com Team

Easy to use, quick
August 15th, 2024
Verified purchase
• Previous review

Easy to use, quick. Very helpful suggestions. Thanks for the help

Date of experience: August 5, 2024

Thumbnail of user kittipongt
Thailand
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Thank you for making my life easier, I'm very appreciate this program.

Date of experience: October 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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