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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,698
Neutral
258
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,392)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user christianp653
New York
1 review
0 helpful votes
  • Send Message
September 18th, 2024
Verified purchase

Decent experience to be honest it was very nice to easily put in everything I needed for my resume and was very pleased

Very helpful

Service

Date of experience: September 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christian,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user devonh155
California
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

ResumeCoach was such an incredible help for me when updating and revising my resume. I would absolutely recommend it to anyone who wants to have a great resume that stands out.

Reason I chose this business:

Everything about it was exactly what I was looking for.

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Devon,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user jodyg231
North Carolina
1 review
0 helpful votes
  • Send Message
September 23rd, 2024
Verified purchase

Setup here? Easy peasy. No fuss, just fantastic results with minimal effort. Perfect for anyone getting back into the job scene.

Date of experience: September 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jody,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user catherineg1032
California
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

After creating my résumé and cover letter, I submitted them for review. The program seem to have stalled. I made multiple attempts that yielded no results. I was looking forward to feedback on my résumé format and content.

Reason I chose this business:

It was high on the Google search and the reviews were good.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Catherine,

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon. You can reach customer support directly via contact@resumecoach.com. We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Meg

ResumeCoach.com Team

Thumbnail of user zacho172
Utah
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

SO easy to use! Great insights. Easy to follow step by step instructions

Date of experience: September 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zach,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user joeyl196
Tennessee
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase

Great experience for what I needed to do because I needed help making a résumé and this site did exactly what it needed to do for me and for my benefit

Reason I chose this business:

To be honest, I don’t really know. I just had a hunch that résumé coach would be the best fit for me and I tried it and it worked out in the end.

Date of experience: August 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joey,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user ioannist22
Greece
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

It was really easy making my resume. Thank you! Definitely recommend!

Date of experience: September 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Loannis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user shanleyj
Alabama
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

Great Job. Didn't give me no problems. I will definitely be using this app more often!

Date of experience: September 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shanley,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user samuela674
South Carolina
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Pretty nice looking job. I hope it works better than my old one. Missed few things on ingesting old resume, but did better than most automated job sites.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Samuel,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user tiffanyh925
Missouri
1 review
0 helpful votes
  • Send Message
September 3rd, 2024
Verified purchase

It was easy up until it started asking for money. It does not say it is a paid site. I wouldn't have paid had I known ahead of time I would have found a different service

Reason I chose this business:

It popped up under FREE RESUME BUILDER search

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tiffany,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Amy

ResumeCoach.com Team

Thumbnail of user dorg1
Israel
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

Overall the offered templates offered were great, and the advice is pretty good
But giving more control over fonts, and section position management might make it better

Reason I chose this business:

I wanted to have a professional looking resume, less for the content

Date of experience: August 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user seang777
Michigan
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

Resume was well done and clean. It looked like a good resume to send to employers.

Date of experience: September 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sean,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user robertc8610
Arizona
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

Very simple process, step by step. AI did a very good job of fixing rough spots

Date of experience: September 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Robert,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user seanl770
California
1 review
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase

My experience was very good it was fast easy and the Ai featured helped a lot

Reason I chose this business:

Took a chance

Date of experience: September 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sean,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user aleksandrm42
Israel
1 review
0 helpful votes
  • Send Message
October 5th, 2024
Verified purchase

Very nice interface! I created a great resume in a 10 minutes! Recommend!

Date of experience: September 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aleksandr,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user johno2741
Florida
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

Easy process and helpful suggestions when editing and creating sections

Date of experience: September 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello John,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user sabrinal284
California
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Excellent service, proficient to satisfaction. I am grateful for the work. Keep up the great work. Resume Coach you are appreciated. I am a satisfied customer and I will tell a friend.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sabrina,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user hannahj520
Washington
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

This was an extremely helpful service. I will recommend it to other professionals.

Date of experience: September 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hannah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user andreah1528
Idaho
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

I've used this before and have a hard time downloading my previous resumes

Date of experience: September 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andrea,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Kiara

ResumeCoach.com Team

Thumbnail of user jazminet25
Georgia
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

I love resume coach i love how i was able to do a resume in about 20 mins ill be using this site now on to make my resumes! I will be recommending this site to all my friends that's looking to fix their resume.

Date of experience: July 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jazmine,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user user10032
Israel
1 review
0 helpful votes
  • Send Message
December 8th, 2024
Verified purchase

השימוש היה קל ונוח ויצא יפה ומרשים.
רק חבל שאין עוד אפשרויות עיצוב בתוך הקורות החיים שנבחרו. לדוגמא גודל גופן
ממש רציתי לשנות גודל וזה לא אפשרי

Date of experience: November 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

שלום,
אנחנו מאוד נרגשים לשמוע שהייתה לך חוויה חיובית בשימוש בפלטפורמה שלנו.
המילים הטובות שלך באמת גורמות לנו להרגיש גאים ונותנות לנו מוטיבציה להמשיך לצמוח ולשפר את השירותים שלנו. אנחנו שמחים שהצלחנו לספק לך
חוויה כל כך טובה.
תודה שוב שבחרת ב-ResumeCoach, ואנא אל תהסס ליצור איתנו קשר אם תזדקק לעזרה נוספת עם קורות החיים או יעדי הקריירה שלך.
בברכה, Kiara
צוות ResumeCoach.com

Thumbnail of user nancyr2596
Texas
1 review
0 helpful votes
  • Send Message
October 5th, 2024
Verified purchase

I was able to get in and out within 15 minutes, and I absolutely loved the experience!

Date of experience: September 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nancy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user allao8
Poland
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

It was very easy to understand what to do and plenty of options to choose the type of CV. Very nice experience, I'm very satisfied

Date of experience: September 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user vickyb320
New York
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

Not what I was looking for as I wanted assistance editing my resume

Reason I chose this business:

I needed resume assistance

Date of experience: September 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Vicky,

We want to thank you for taking the time to share your feedback. Our primary goal is to empower our users with the best resources to excel in their careers or job search and to offer the very best service, so we ask that you please contact our customer service team so we can solve any problem you may be having as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Warm regards, Amy

ResumeCoach Team

Thumbnail of user user9897
Japan
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

Great support and easy. To create resume thank you ill recommend to. My friend

Date of experience: September 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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