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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,693
Neutral
258
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,396)

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user claudiaz75
Ohio
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Pleasant to use but not much in being able to cancel subscription of $29.95/month.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Claudia!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Amy

ResumeCoach.com Team

Thumbnail of user kirilll7
Montenegro
2 reviews
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

The process is very straightforward, the templates are beautiful and the pricing model is great.

Date of experience: September 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kirill,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user naveedm14
Cyprus
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

Thanks it's very good experience this plate from is very good.

Date of experience: September 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Naveed,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user sylvieanner1
Utah
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

Just lost stars because you are making me write this, and you didn't warn me that i would have to pay

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Sylvie-Anne!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user roslynl32
New York
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

It was a great experience the system was easy to navigate the one issue the printout is very small on the format

I emailed to cancel my subscription customer service did respond in a timely fashion

Reason I chose this business:

Your website look appealing displaying the templates and tools that I need to build my resume and cover letter

Service

Date of experience: August 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Roslyn,

We're super excited to hear that you had a positive experience using our platform.

We would like to inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

Please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user taneshas21
Georgia
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Its was not free like it said in google, was disappointed, i would have created it myself if known ahead of time, not sure if I will be reusing this app

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tanesha,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user abigaila399
Alabama
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

I didn't realize I had to pay money because it said it was free... 3 dollars is not free. I am broke. Also, it made me make my entire resume before I realized it wasn't free.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Abigail,

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Amy

ResumeCoach.com Team

Thumbnail of user amandap1925
Kentucky
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Prose: 1) Easy to use. 2) love the library of duty descriptions you can add with just a title. 3)there are a variety of templates to choose from. 3) there is a cover letter draft/template that requires very little modification to complete.

Cons: 1) you can't drag and drop to move sections around. I personally like certifications before work history, but it's listed last - I would love to be able to drag it to place above work history or place on the left, under skills.

2) The formatting had some odd spacing on some of the layouts. I was ably to remove the text where odd and add back in, which fixed issue.

3) you can only download in pdf format. Would like to have a Word option as well. My Perfect Resume AI allows both options.

4) and this was the biggest issue. When I applied for jobs with my resume and chose the autofill option for my application, only the date fields copied over correctly. Everything else (Name, Job Title, Duties, Education, etc.) copied over bogus data or the wrong section.

Date of experience: July 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amanda,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user brittneyr106
Georgia
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

The templates are complete trash and look awful. I would not recommend this site! They don't do auto spell check. It doesn't recommend a lot of generated key points for skills or for job descriptions.

Date of experience: June 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Brittney,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Clara

ResumeCoach.com Team

Thumbnail of user shawnt442
Texas
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Easy to use hopefully you only charged me once I did a resume with another company and they keep taking money from my card.

Reason I chose this business:

It pop up on the the network

Date of experience: August 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shawn,

Thank you so much for taking the time to leave us 5 stars!

Please be informed that our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user yolandar376
Utah
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

Great way to help build a resume! So easy and professional I definitely recommend especially if you don't know where to start or what to say it has great tools to help guide you

Date of experience: July 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yolanda,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user marka3526
New York
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

It was reliable and served its purpose, and I will recommend friends and family to use Resume Coach.

Reason I chose this business:

Because it was highly recommended

Date of experience: August 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mark,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user jessicam4357
Colorado
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

It was good, the AI was h helpful wish there was more layouts to use

Reason I chose this business:

Good price, help along the way of updating my resume

Date of experience: September 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jessica,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user harriell
Arizona
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Awesome website for beginners to advance to the next level of building the perfect resume.

Date of experience: September 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Harriel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user serenat52
Kentucky
1 review
0 helpful votes
  • Send Message
September 18th, 2024
Verified purchase

I enjoyed this I just wish it had past jobs listed in the resume

Date of experience: September 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Serena,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Kiara

ResumeCoach.com Team

Thumbnail of user maureenm1050
Colorado
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

Followed the prompts to create resume and requested a reviewer to provide feedback. 3 days later have not received feedback.

Reason I chose this business:

Appeared to be an easy way to update a resume.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Maureen,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Tina

ResumeCoach.com Team

Thumbnail of user shannonk584
Florida
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Best tech included, formats, and templates. I have already recommended to many other friends and colleagues. Ideal software to get exactly what you need.

Date of experience: July 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shannon,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user shanek252
GB
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Great so far thanks i will continue to use your service in future

Date of experience: September 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shane,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user josipb6
Croatia
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Easy use. Easy following the steps. A lot of cool features. Thanks.

Reason I chose this business:

It was first omln google

Date of experience: September 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Josip,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user conorb49
California
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

Fabulous way to fine tune a resume! Basically got the content of experience, dates etc... and made it into a cohesive beautiful and succinct document while looking for my next opportunity. Looks great too!

Date of experience: June 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Conor,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user hannab139
South Carolina
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Helped a lot, got what I needed out of it! I would highly suggest this program!

Date of experience: September 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hanna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user pacharine
Texas
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Help a lot of and an easy to do idea how to complete the resume, thank you.

Date of experience: September 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user garrettj79
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 18th, 2024
Verified purchase

I was able to make a good resume and was satisfied with it!

Reason I chose this business:

Because I needed a resume and it seemed like a reasonable resource

Date of experience: September 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Garrett,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user olgap200
AE
1 review
0 helpful votes
  • Send Message
August 7th, 2024
Verified purchase

There was no information that paymet is compulsory or how to cancel it if needed. Need to look for this information now after completing my CV and the paymet

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Olga!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user jom671
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

Resume coach was a big time saver, but the AI job description tool did not work at the time I was creating my resume-for that reason, I knocked off a star for the rating. Also, the resumes only save as a pdf, so anytime you want to edit the resume, you either need to repurchase the service or have a pdf editor installed on your computer- for that reason, I knocked off another star. I paid for the resume, I should have a word doc version so I can make edits as I wish. Overall, it was a time saver and I'm giving it a likely to recommend survey rating.

Reason I chose this business:

I wanted to quickly update my resume.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Jo!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Tina

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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