• Bookmark

    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

Write a Review

Overview

ResumeCoach has a rating of 4.5 stars from 10,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,693
Neutral
258
Negative
527
View ratings trends
16
See all photos
How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,396)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user brigittem82
Colombia
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

More options on AI suggestions. Apart from that everything is good.

Date of experience: September 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brigitte,

We're super excited to hear that you had a positive experience using our platform.

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

Thank you again for choosing us, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user amibela
Massachusetts
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

It gave me a sample instead of with the information I filled out

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Amy

ResumeCoach.com Team

Thumbnail of user sabrinab464
Virginia
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

Self-motivated, determined, and charismatic individual with roughly four years of experience in the service industry. Quick learner eager to acquire any further skills. Has previous experience with Microsoft Office and some experience creating websites. Able to multi-task, think creatively, and prefers to work alone but can work well with others.

Date of experience: June 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sabrina,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user jamesy1029
Tennessee
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

It should give the option to rearrange the sections. The page isn't a standard US letter size paper for print. In the awards section, it was placed in an area that made the page to long. If I could place it under the skills or language section it would be fine.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello James,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user danielal130
Switzerland
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Great template selection, and it's super easy to add or remove information. Fingers crossed this CV lands me the job! 🤞🏾

Date of experience: August 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daniela,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user Brimstonesjoker
Indiana
1 review
0 helpful votes
  • Send Message
August 2nd, 2024

I called and cancelled my subscription in May. Today I noticed that June and July have been charged and no way to cancel unless you call your bank and fight back with them.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Shawn,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user user9859
Israel
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

All good just say from the start it cost money, it's well with it but people will like to know it

Date of experience: September 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi לינוי ט!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user meganw817
Arizona
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

This was really easy to use, and I feel like it was worth the price I paid for the service. I felt that the AI options made it much easier and faster to tailor my resume to the job I was applying for.

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Megan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user denih14
Croatia
1 review
0 helpful votes
  • Send Message
September 18th, 2024
Verified purchase

Good job, but if i paying for it, needs to be more modern templates.

Date of experience: September 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Deni,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Kiara

ResumeCoach.com Team

Thumbnail of user oluchio4
GB
1 review
0 helpful votes
  • Send Message
September 18th, 2024
Verified purchase

Really satisfied, it is user friendly and all suggestions are quite relevant

Date of experience: September 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user brandyl236
California
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

You are valued and appreciated. Thank you for the inspiration and just not having to start from scratch.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brandy,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user pmhm
Illinois
1 review
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase

Worst experience ever. I haven't used the services however, the payment is being deducted for months now. No customer care to report to and their site down for maintenance. I left a request on their query form and no response for their end. I don't recommend this at all. Worst experience ever.

Worst experience ever. I haven’t used the services however, the payment is being deducted for months now. No customer care to report to and their site down for maintenance. I left a request on their query form and no response for their end. I don’t recommend this at all. Worst experience ever.

Reason I chose this business:

It was a mistake to choose their service.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: June 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user parise19
South Carolina
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

I don't like I had to pay. It wasn't a lot of money but I had to pay nevertheless. The suggestions were good and very user friendly.

Date of experience: August 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Paris,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Amy

ResumeCoach.com Team

Thumbnail of user nickm1603
Texas
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Very insightful and saved me a ton of time. I was able to create and customize my resume from top to bottom.

Reason I chose this business:

Needed help updating my resume

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nick,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user claudes125
Arizona
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

I have a lot skills on different jobs I went to school for hvac and work to construction, painting

Service

Date of experience: September 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Claude,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user moniqueg233
Illinois
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

The site was user friendly but the templates were not edit friendly regarding color & section titles.

Reason I chose this business:

It was suggested by my employer.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Monique,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user obrianc
KN
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

Great job, keep up the good work! $ increase needed you, tell you boss so! More templates and editing options needed

Date of experience: August 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user feleciac37
Georgia
1 review
0 helpful votes
  • Send Message
August 7th, 2024
Verified purchase

I came across this tooling my Google search for assistance with doing a resume. The AI assistance in this tool was absolutely amazing. I now have a resume I am proud of.

Reason I chose this business:

Ease of use and AI assistance. I didn't have to figure it out all by myself.

Date of experience: July 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Felecia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user yoeld5
Florida
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

Everything was perfect I just wished I new it cost money before but I kind of new it was going to cost money but it's worth it I just like free stuff😈 and I'm broke😢. But I needed a quick template it worked great, very nice template and they help you make it I can't explain but it's pretty nice and easy. You can choose a template and remove what you don't like at the end or add sections. Only cost 2.80 something for 14 day access I think pretty great if you need a quick nice looking good resume

Reason I chose this business:

Needed a quick nice looking resume yours had like colored backgrounds vs google docs plain page and I don’t know how to edit that in and didn’t have time to find out

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yoel,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Note that we offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user bandara29
Saudi Arabia
2 reviews
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

Good service, templates, and sections. Fast service thanks.

Date of experience: September 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user pridem4
Texas
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

My resume is wrong, why did you put french as a language when i have no idea how to speak french

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi,

Thank you for taking the time to review our service.

We are constantly looking for ways to improve our service and cater to the needs of our diverse customer base. Our team is working hard to expand our language options, and we hope to have more available soon, but note that you can select a different language for your resume.

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Amy

ResumeCoach.com Team

Thumbnail of user koeuks
Cambodia
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

GOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOOD

Date of experience: August 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user iselat3
New Jersey
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

26 years in Barnes & Noble Distribution recently Operation supervisors and receiving department. I have experience in multiples departments of the company such as picking,quality and control,replenishment etc. I have knowledge Windows, Microsoft PowerPoint, PeopleSoft, payroll, I'm quick learner, have great people skills, to created a great environment in my workplace, expression production performance, have my social degree in Business administration and assistant accountant.

You were for great satisfaction

Service

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Isela,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user asmal4
Canada
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Thank you so much, it was an excellent experience in your web site. I hope it will help me to find the job i dream of.

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Asma,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user mathewr82
Florida
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

Great Service and resume help, thank you! Quick and easy to use, great templates.

Date of experience: September 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mathew,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

How do I know I can trust these reviews about ResumeCoach?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ResumeCoach?