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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,691
Neutral
257
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,397)

Rating

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Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user amandah2647
Colorado
1 review
0 helpful votes
  • Send Message
July 15th, 2024
Verified purchase
• Updated review

I had trouble downloading my resume and the support team was super quick and emailed me a copy. Excellent Service, very easy to create an awesome resume.

I had trouble downloading my resume and the support team was super quick and emailed me a copy. Excellent Service, very easy to create an awesome resume.

Service

Date of experience: July 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Amanda,

Thank you for taking the time to leave us a review! We're thrilled to hear that we were able to resolve the issue successfully and that you had a positive experience with our customer service and we'll be sure to share your feedback with the team.

We take pride in providing prompt and effective solutions to any problems that our customers may encounter. We're glad that we were able to assist you and ensure that you had a positive experience. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

Please don't hesitate to reach out if you need us again in the future. We're always here to help and we value your feedback (and we're super grateful for those 5 stars).

Thank you again for choosing ResumeCoach, and we hope we can be of service again in the future!

Best regards, Meg

ResumeCoach.com Team

Once you pay for the resume and download it in PDF...
July 12th, 2024
Verified purchase
• Previous review

Once you pay for the resume and download it in PDF the template bullets are all over the place, spacing in wrong and can't be corrected in PDF.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 2, 2024

Thumbnail of user elvirah35
Poland
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Сохранилось в ужасном формате. абослютно неправильное форматирование. Обидно, что я потратила время и еньги на то чтобы сделать резюме именно в этой программе. Больше тут делать не буду

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Здравствуйте, Elvira

Мы сожалеем о неудобствах, которые могла доставить вам эта ситуация. Мы стремимся предоставлять самые лучшие услуги, поэтому просим вас связаться с нашей службой поддержки, чтобы мы могли решить проблему как можно скорее.

Вы можете сделать это через раздел «Контакты» на нашем сайте: https://www.resumecoach.com/contact/.

Мы будем рады помочь вам.

С уважением, Lily

Команда ResumeCoach.com

Thumbnail of user oscarm539
New Jersey
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

Shows something that i did not what i wrote on my resume...

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Oscar,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Lizzie.

ResumeCoach.com Team

Thumbnail of user herberts214
Florida
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

Amazing work! Thank you! Keep up the great work! I appreciate it

Date of experience: September 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Herbert,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user christinaa882
California
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Thank you for the assist on making the resume. Still need to edit but having the template makes things easier

Date of experience: August 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christina,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user mikerias
Florida
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

I'm getting charged almost $30
And I'm not sure why I'm getting charged that amount when I paid my $2 for the resume

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user chaine
South Africa
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

Very easy and very user Friendly, will recommend it to anyone

Date of experience: September 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chain,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user bradleyb595
Missouri
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Makes out to be free invest time and effort to build a resume to get suckered into paying for it at the end.

Bait and switch bs,,,

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bradley,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user lilianab82
California
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

I was not looking forward to re-doing my resume; however, Resume Coach made the process less stressful and easy to navigate :)

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Liliana,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user christopherp1887
Washington
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

RC took my resume up several notches and made it look beyond awesome. I didn't especially love the AI descriptions, because they weren't specific enough to my liking. I had designed my original resume using Pages on my Mac with one of its recommended formats, but RC formatted my resume to stand out among the crowd.

Reason I chose this business:

It was the first search result when I googled “resume formats.”

Date of experience: June 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user mrsc141
GB
2 reviews
1 helpful vote
  • Send Message
September 13th, 2024
Verified purchase

Easy to use and navigation not complicated. I will give it stumps up

Date of experience: September 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user fouadl1
Hong Kong
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

User-friendly, cost-effective and can create a professional CV in no time

Date of experience: September 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Fouad,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user masaudua
Saudi Arabia
1 review
0 helpful votes
  • Send Message
November 30th, 2024
Verified purchase

Gaskiya naji dadin yadda nayi amfani da wannan manhajar taku mai mutukar kayatarwa

Date of experience: November 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user alexr1697
Israel
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Great service. Gets exactly what you need and the price is exactly what I would expect for such a service.

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alex,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user briannaj108
California
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

Easy to use and beautiful templates. I was able to easily create a professional resume.

Date of experience: August 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brianna,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user natashas513
Rwanda
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

The Resume was good but there was a big space between the experience, so maybe if there are other type of templates that can't have a huge paragraph.

Reason I chose this business:

It matches what the HR wants really and it suggests as well

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Natasha,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Lelie

ResumeCoach.com Team

Thumbnail of user marcyh81
Washington
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

I have tried to cancel this several time now I can't even log in or recover password?

3emails and just got charged aging

Reason I chose this business:

I thought it would be convenient

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: August 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Marcy,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user justinek62
Texas
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Amazing work and I believe I will use it more in the future, sometimes when I use other templates, they be expensive, so I think this is cheaper and it's good

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Justine,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user ryank1156
Michigan
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Excellent resume templates and additional options helped me to better understand how to organize my own skills to present myself in the best way possible.

Date of experience: July 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ryan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user lesedim2
South Africa
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Helped with the headings and the tips given for each section

Reason I chose this business:

Easy to use

Date of experience: September 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user joharaa1
Saudi Arabia
1 review
0 helpful votes
  • Send Message
November 29th, 2024
Verified purchase

جدا شكرا لك سهل وبسيط كتبت السيره الذاتيه في وقت قصير جميله شكرا

Reason I chose this business:

اعجبني

Date of experience: November 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

مرحبًا بكم جوهرة

شكراً جزيلاً على منحنا 5 نجوم! يسعدنا أن نسمع أنك حظيت بتجربة إيجابية مع خدمات بناء السيرة الذاتية لدينا، ويسعدنا أن نكون قد ساعدناك في بحثك عن وظيفة.

أشكرك مرة أخرى على كلماتك اللطيفة وعلى اختيارك ل Resumecoach. نتمنى لك كل التوفيق في مساعيك المهنية!

مع أطيب التحيات، Natti

فريق عمل ResumeCoach.com

Thumbnail of user georgiosk24
Greece
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

ResumeCoach provides you with a number of great templates and guidance to begin your resume in simple steps.

Reason I chose this business:

I have heard about this amazing app from a friend. Reviews also helped me chose this.

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Georgios,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user lisap3176
Massachusetts
2 reviews
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

This was advertised as free reesume builder and I do the work and now you say you are charging me$2.45 but now I see I am being charge $24.89. It makes me feel like this is false advertising & scam.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lisa,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user dolorest50
California
2 reviews
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

You can upload your current resume so you don't have to spend an hour re-inventing the wheel. The only thing I wish you could do was reduced the line spacing because the page becomes unprintable just onto one sheet

Reason I chose this business:

Nice looking resume templates

Date of experience: June 10, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Dolores,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user josephj1539
Rhode Island
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Love the app it is easy and fast to make your new style resume now the next step is to get a new job

Date of experience: August 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joseph,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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