• Bookmark

    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

Write a Review

Overview

ResumeCoach has a rating of 4.5 stars from 10,399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,690
Neutral
256
Negative
527
View ratings trends
16
See all photos
How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,399)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user dianes3022
Oregon
1 review
0 helpful votes
  • Send Message
July 29th, 2024
Verified purchase

Thanks for the help! I'm 72 and it was super easy to use. It gave great information on how to prepare a résumé for a mature person going back into the workforce!

Date of experience: July 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Diane,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user mariag3357
Washington
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

I had never written a resume before. ResumeCoach was easy to follow while writing my resume! I took maybe 15 minutes to finish it!

Date of experience: August 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Maria,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user julesb100
Thailand
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

The service was great and the additional AI generated points were helpful in giving some structure before making some personalised adjustments.
I did not catch the price of the service before I started but it was reasonably low therefore I had no problem completing the purchase due to the ease of making the document.

Reason I chose this business:

Honestly, it was a random google search.

Date of experience: June 6, 2024

Thumbnail of user clineb4
L'équipe de service à. – ResumeCoach Rep

Hi Jules,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user user10008
Israel
1 review
0 helpful votes
  • Send Message
November 23rd, 2024
Verified purchase

בניית הקורות חיים מתבצעת בצורה מעולה ויעילה תודה לכל מי שבנה את האתר הזה

Date of experience: November 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

שלום,
תודה רבה שנתת לנו 5 כוכבים! אנחנו שמחים לשמוע שהייתה לך חוויה חיובית עם שירותי בניית קורות החיים שלנו ואנחנו שמחים שהצלחנו לעזור בחיפוש העבודה שלך.
תודה שוב על המילים הטובות שלך ועל שבחרת ב-Resumecoach. אנו מאחלים לך את כל הטוב בשאיפות הקריירה שלך!
בברכה, Lily
צוות ResumeCoach.com

Thumbnail of user demarcusj8
Colorado
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

As easy to create as telling the generator a few key phrases and it basically writes itself.

Reason I chose this business:

Sounded like what I was looking for

Date of experience: August 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello DeMarcus,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user ibtissamb3
Qatar
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

Receiving and welcoming visitors or clients and directing them to the appropriate official or office.
Ensure that the reception area is tidy and contains all the necessary office supplies such as pens, booklets and workplace papers.
Answer and transfer incoming phone calls.
Receive and sort daily mail
Providing administrative support and coordinating work activities.
Interacting with customers and strengthening the relationship with them.
Ensure that visitors are registered when they arrive at the reception area and save their data on the computer.
Answering any inquiries or questions needed by customers or visitors.
Maintain office filing system.
Meeting customers' needs during their visit to the workplace.

Date of experience: May 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ibtissam,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user kelvinp76
New Jersey
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

This website is truly a gift from goo I was so lost and had no clue how I was going to make a resume or even where to start this site was a perfect translator for my thoughts.I give it an a plus plus
Kelvin Polanco..

Date of experience: June 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelvin,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user cb1007
California
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I was dissatisfied with the services I received from your website. Despite the positive reviews and recommendations, my experience did not meet my expectations. I found the features and options not as helpful and easy to work as I anticipated.

I believe in the importance of constructive feedback, and I hope my experience can help you improve your services for future users.

Reason I chose this business:

Some positive reviews

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Lelie

ResumeCoach.com Team

Thumbnail of user maryr4290
Texas
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

Loving the look of my resume. Thanks!
Loving the look of my resume. Thanks!
Loving the look of my resume. Thanks!
Loving the look of my resume. Thanks!

Date of experience: July 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mary,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user tamarad321
Qatar
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

I don't like the subscription charges that I don't know from where it come and till now there is credit transactions happening I don't know why

Reason I chose this business:

I found it on google search

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tamara,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Elle

ResumeCoach.com Team

Thumbnail of user michalykr
Florida
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

I'll do what is ask of me and needed to get the job done learn new skills and challenge myself. I'm a fast paced worker I'm punctual and love being a team player as well as working individually

Date of experience: June 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michalyk,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user nivim1
Greenland
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

First before i clicked the website it says it's free, first thing when i finished my cv i clicked download it says i have to pay 0.95 dollar,,,

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nivi,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user robynb550
Nevada
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

I appreciate the effort and assistance to update my resume. Thank you!

Date of experience: August 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Robyn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user marthav793
California
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Easy to manage and lots of different templates. I really enjoyed this website

Date of experience: August 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Martha,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user michaelp7263
Utah
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

This was a lot easier then I thought it would be. I thought that this would be a little harder then it was

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michael,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user h66
Texas
2 reviews
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Easy to use platform for people to build their resume. Specially the AI generator tool helps a lot with the choosing of words.

Date of experience: August 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user tylerp604
Alabama
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

This was awesome, thank you so much. It was a very easy and clean service to use!

Date of experience: August 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tyler,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user kimberlym3175
Canada
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

It was good but I can't download or print the resume and you charge me money to download it how can I print and download my resume off the site I really need it as soon as possible to send to a company so I can get an interview

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kimberly,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Sara

ResumeCoach.com Team

Thumbnail of user phamt20
Viet Nam
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

You guys are charging $29.99 per month. I have been using this CV. Please stop charging. Thanks.

Reason I chose this business:

As advise from my friend

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: August 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pham,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user preciousm68
Zambia
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Great work in help to create CV according to the way a company would want it

Date of experience: August 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user sethd151
Texas
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Having never made a resume, I was intimidated, but this site and process helped unbelievably! Thank you for making it available!

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Seth,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user stephens3360
Massachusetts
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Functions well, a couple silly formatting errors, but nothing you can't easily fix. Overall very good.

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stephen,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user danielb4101
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

Pretty easy makes everything very strait forward and understandle if it's your first time making one

Date of experience: August 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daniel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user kwanp2
Hong Kong
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

Good and helpful for me, quickly review and correct my resume.
It is easy and guide me in better processing.

Date of experience: August 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kwan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user brianw3019
Oregon
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

A bit tricky to learn at first but met my needs. Did not upload resume correctly and had to edit the populated fields. Good AI suggestions on job descriptions.

Date of experience: June 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Brian,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Lelie

ResumeCoach.com Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

How do I know I can trust these reviews about ResumeCoach?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ResumeCoach?