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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,687
Neutral
256
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,406)

Rating

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Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user brandig182
Florida
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

The process was very easy and understandable. Great templates to choose from. Ben long time since I have done a resume so this was perfect for me!

Date of experience: July 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brandi,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user isaaks12
Georgia
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Everything was laid out in such a way so that it was easy to understand, put together, and led to a professional outcome that I am proud to send to employers.

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Isaak,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user oluwatobib1
GB
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

You never tell me im gonna pay from the on set, that doesnt go well with me

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Oluwatobi,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user katerim3
Illinois
2 reviews
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

The process was very simple. I loved that there were examples within the different areas of the resume creator. My resume looks so much better than I originally had it.

Reason I chose this business:

The templates were designed for optimum display

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kateri,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user ljubomirj
AE
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Easy to follow, clear, fast. Very happy with the setup. Thank you

Date of experience: August 23, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user autumnd78
South Carolina
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Very easy to utilize the tools given, I'm pleased with my experience for sure.

Reason I chose this business:

Saw ad on google.

Date of experience: August 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Autumn,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user kkm26
Alabama
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

I needed a quick resume and found this online to use for those purposes.

n/a

Date of experience: August 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user alaysiam3
Tennessee
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Very easy to use. Loved how it helped me pick the exact words to say.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user robertk4424
Belgium
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

There were less options to add sections. You should inrease the section options to add such as volunteer experience, etc

Date of experience: August 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Robert,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user jerrys1713
Texas
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Sir, you are a God sent to people like myself. This may help me to achieve things I've never been able to achieve. Thank u

Date of experience: July 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jerry,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user renateb31
Louisiana
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

I was filling my resume out & the site crashed & I had to restart & completely redo it.

Reason I chose this business:

Friend suggested.

Date of experience: August 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Renate,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Kiara

ResumeCoach.com Team

Thumbnail of user anfals2
Oman
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

It is a good application for making a good CV. Most important AI is very helpful for making a good CV

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anfal!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user ashleyd1250
Utah
1 review
0 helpful votes
  • Send Message
June 3rd, 2024
Verified purchase

Template made it very easy to transfer my old resume and freshen it up and add new details. I like that I was able to use AI as well. I did have to reformat a few things but it was very easy and no big deal.

Date of experience: May 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ashley,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user siyingg1
Finland
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

There is nothing details everything is ok. Better to be free of charge

Date of experience: August 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Siying,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Leyre

ResumeCoach.com Team

Thumbnail of user katherines1371
Florida
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

I love my resume, it was easy and it didn't take long. Thank you

Date of experience: August 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Katherine,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user ericag530
Georgia
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

Definitely not a free service as it was advertised also I couldn't get it to download properly

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Erica!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Furthermore, we are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user jenniferl3789
Illinois
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

You could have been more up front that the service isn't actually free

Date of experience: August 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jennifer,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Kiara

ResumeCoach Team

Thumbnail of user andilem13
South Africa
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

It was amazing, didn't expect such easy way of revamping my cv into AI compatible structure

Date of experience: August 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andile,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user lesleyv43
Texas
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

Pretty good overall. Although, I wasn't expecting to have to pay for this service. Very deceiving.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Lesley!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user jandiras2
Netherlands
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

It is very accessible and easy to build the CV with all the guidance provide.

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jandira,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user ashleyj971
Georgia
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

This process was very easy and fast, I truly appreciate the straight forwardness along with the AI generator for help!

Reason I chose this business:

I stumbled upon it, but I'm glad I did!

Date of experience: July 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ashley,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user joycec1257
Australia
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Few things I would like to adjust but no where to adjust columns and margins. Would like to add titles to other columns and keep scheme when adding

Reason I chose this business:

Seemed easy

Date of experience: August 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joyce,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user kimberlye1121
Texas
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Amazingness! The Resume Coach site is a must-visit for anyone who wants to take their career to the next level. Their personalized advice and tailored resume templates are top-notch!

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kimberly,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user saddams3
Qatar
1 review
0 helpful votes
  • Send Message
June 5th, 2024
Verified purchase

I am seeking all the time to develop my skills and my knowledge, that's why I am interested in this opportunity where I can take both my technical skills and my soft skills to a higher level.
As i have good experience cluster customer service one /
Reservations Supervisor
There is no better opportunity for that

Date of experience: May 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Saddam,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user somy3
Australia
1 review
0 helpful votes
  • Send Message
June 4th, 2024
Verified purchase

Very easy to navigate and great experience. From the beginning the pages are streamlined, the font is easy to read and the pages are easy to navigate. The templates are quite modern and they give a good professional look. First time using the site but will again in the future.

Reason I chose this business:

I chose resume coach as it was second on the search list.

Date of experience: May 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Som,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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