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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,687
Neutral
256
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,405)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user roberts10508
Tennessee
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

The templates gave me options to choose a style I liked. The current resume import was good. I still saved lots of time not having to start completely over. The expert advise prompts help immensely to help me describe my role more effectively. A blessing when you're quickly updating a resume and your already stressed!

The service was closed. But I got a response quickly that it was and hours of operation. Fair enough.

Reason I chose this business:

Honestly found it through a Google search. The price was convenient only for the extra features to save time and headaches from starting over.

Service

Date of experience: May 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Robert,

Thank you for taking the time to leave us a review! We're thrilled to hear that we were able to resolve the issue successfully.

We take pride in providing prompt and effective solutions to any problems that our customers may encounter. We're glad that we were able to assist you and ensure that you had a positive experience.

Please don't hesitate to reach out if you need us again in the future. We're always here to help and we value your feedback (and we're super grateful for those 5 stars).

Thank you again for choosing ResumeCoach, and we hope we can be of service again in the future!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user keyanab10
Nevada
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Came across this site on google. Thank you, really good. I appreciate the auto generated cover letter that was free.

Date of experience: August 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Keyana,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user jennifers6189
Illinois
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Hi! I am in the process of changing careers. So far, my new resume looks great. Do you have any more advice?

Date of experience: August 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jennifer,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Natti

ResumeCoach Team

Thumbnail of user shawnat82
Maryland
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

Great Job! I love my resume I will be using this service again.

Date of experience: August 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shawna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user mohammada887
Qatar
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

It was good.overall but i need you to stop my subscription coz i dont need it any more.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Mohammad,

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user constancel146
Virginia
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase

The process was quick and accurate. It allows for input from company with the option to add your own details. Many options for templates and cover letter. Final product was not only professional but allowed for originality.

Reason I chose this business:

Fast and professional

Date of experience: May 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Constance,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user gabriellav29
Mississippi
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

The ai help me put certain things into words that I couldn't quite get right until now! And my resume has never looked so organized!

Reason I chose this business:

It was really the first thing that popped up when I asked for resume help

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gabriella,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Tina

ResumeCoach Team

Thumbnail of user sheviec
Israel
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

I picked up a template and filled out the details. Had to go back and update again a few times - it was very easy and intuitive. The only surprise I had was the charge when I wanted to download, since I did not see anywhere that it cost money. However, the price was fair and well worth it.

Reason I chose this business:

I Googled "cv maker"

Date of experience: May 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shevie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user elises225
Minnesota
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

I was trying to format my resume and could not get anything to work in google docs to word so I researched other resources

Reason I chose this business:

I needed support on how to format a resume and cover letter

Date of experience: July 29, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Elise,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user dianak768
California
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Needed to update a CV and here i found very good templates.They are super user friendly and easy to modify.Everything took 30 min

Reason I chose this business:

I needed a new resume

Date of experience: July 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Diana,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user kalh10
Arizona
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Great service overall highly recommend using it, thank you!

Reason I chose this business:

Honestly i dont know but i like it.

Date of experience: August 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kal,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user thaib7
Viet Nam
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Advertising that Free when sign up, but charge fee when client spend time to create information.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Thai!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user cristinai46
New Jersey
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

I like the layouts and the ai generator for inspiration! I like how you put in your info and it edits the layout for you!

Date of experience: July 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cristina,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user debrah1826
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

Spacing and the ability to format are terrible. The goal of creating a more appealing resume is to ensure that it is also looks good electronically and printed.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Debra,

We appreciate you sharing your experience.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Tina

ResumeCoach.com Team

Thumbnail of user ambera752
Georgia
1 review
0 helpful votes
  • Send Message
June 4th, 2024
Verified purchase

When I work remotely, I get to set up my own workspace just the way I like it, allowing me to be productive and avoid distractions. The independence that comes with remote work is empowering. I can organize my tasks and handle them on my own, which makes me feel responsible and self-sufficet

Service

Date of experience: May 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Amber,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user kennethh1966
Washington
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

Paid for it but can't go back and update info without having to pay for it again what a rip off

Date of experience: August 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Kenneth!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user andrewm3462
Florida
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

Great stuff thanks keep it up hope you become a billionaire one day. I know I will, see you there

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andrew,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user janakap1
Viet Nam
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

Appreciate your site and can recommended people this is good site

Reason I chose this business:

Easy to make CV with short lead time

Date of experience: August 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Janaka,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user yeseniat29
Texas
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

Great Variety of templates I am looking forward to using it more often to update my resume as needed

Date of experience: July 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yesenia,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user abeera65
Saudi Arabia
1 review
0 helpful votes
  • Send Message
November 13th, 2024
Verified purchase

Thanks على طول تحملت معاي و سهل تعبئة التفاصيل و النموذج لطيف

Date of experience: November 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

مرحبًا،

شكرا جزيلا لمنحنا 5 نجوم! يسعدنا أن نسمع أنك حظيت بتجربة إيجابية مع خدمات بناء السيرة الذاتية التي نقدمها، ويسعدنا أن نكون قد ساعدناك في بحثك عن وظيفة.

شكرًا مرة أخرى على كلماتك الرقيقة واختيارك Resumecoach. نتمنى لك كل التوفيق في مساعيك المهنية!

مع أطيب التحيات، (سارة)

فريق

Thumbnail of user dannyc651
California
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

I have struggled getting noticed with my current resume as it is 3 pages long. Love my new and improved resume! Thank you.

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Danny,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user pitoont
Thailand
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

That helpfully me for issue new resume. And make me more confident when applying for new jobs

Date of experience: August 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user todds1288
Colorado
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Easy to use. Great interface. Very professional looking. Looking forward to getting some calls back.

Date of experience: July 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Todd,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user dionysiosk3
Greece
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

It is advertised as a free service after you spend all this time to create the cv it ends is not a free service. This practice is dishonest

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dionysios,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user yashikhav
New Jersey
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

You should really explain that payment will be required tot download the resume before allowing one to go through the work of editing their resume. Felt like a scam.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yashikha,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Anne

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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