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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,686
Neutral
255
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,410)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user matthewg1892
North Carolina
1 review
0 helpful votes
  • Send Message
April 28th, 2024
Verified purchase

I think a lot of times I struggle to compliment myself even though I know my strengths and skills. This definitely helps because somehow in my mind it's like someone else is saying it without me having to say it. 😅👍🏻

Date of experience: April 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Matthew,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user nathanz180
Alabama
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

So far so good. I hope this journey will be a great experience for us.

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nathan,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user trinetted1
Maine
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

Thank you! The content of my resume is so much more polished!

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Trinette,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user edwardse9
Kentucky
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

Super easy and fast. My resume looks great! I definitely recommend it.

Reason I chose this business:

Found on google

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Edwards,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user obadiahc2
Mississippi
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

This is great I love the ease of use and how there are many options to tweak yourself

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Obadiah,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user lachandrag2
New Jersey
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

This resume builder is fast, easy to use and the AI feature helps you to build the most presentable resume possible. It has endless resume templates and can adjust to all formats. Appreciate the service.

Reason I chose this business:

I needed a fast easy resume builder this one my employer recommended.

Date of experience: May 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello LaChandra,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user tarynw44
Louisiana
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Happy with how it turned out. Glad that I could get my resume out of the way with good formatting.

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Taryn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user fayazs7
Qatar
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

I have used my credit card to pay the mount and download the CV, Now somebody is using my credit card to pay there CVs payment i have lost 30$ USD since now

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Fayaz,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Lily

ResumeCoach.com Team

Thumbnail of user laurab5808
AE
1 review
0 helpful votes
  • Send Message
November 10th, 2024
Verified purchase

Compliquer de commencer, mes cest ok après. Je recommande.

Date of experience: October 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Bonjour Laura,

Nous tenons à vous remercier d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec ResumeCoach!

Notre objectif principal est de donner à nos utilisateurs les meilleures ressources pour exceller dans leur carrière ou leur recherche d'emploi. C'est merveilleux de savoir que nous avons pu jouer un rôle dans votre parcours.

Nous espérons que vous utiliserez à nouveau ResumeCoach pour votre croissance et votre développement professionnels.

Si vous avez besoin d'entrer en contact avec notre équipe, n'hésitez pas à utiliser ce lien:
https://www.resumecoach.com/contact/

Chaleureuses salutations, Amy

L'équipe de ResumeCoach

Thumbnail of user margaritan60
Texas
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

This made it easy for me to articulate why I'm so cool without me having to do all the wordsmithing. I'm a data person, not a creative writer.

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Margarita,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user kaylas784
Florida
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

Pretty easy to use, was impressed. And even though there is a fee, its not that much and you can cancel any time after the 2 weeks is over.

Date of experience: July 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kayla,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user barbral19
Colorado
2 reviews
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

It was easy to use and the pricing was fair! I would recommend it to anyone!

Date of experience: August 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Barbra,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user robinb1580
Virginia
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

User-friendly, efficient, and cost-effective. If you are not great with words or just don't feel like putting forth the effort. Set aside 10-20 mins to click a few buttons and skim through a few pre-written text options. To me it was like making a Facebook or dating profile for the first time. Easy!

Reason I chose this business:

Honestly it was the first link on the list.

Date of experience: April 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Robin,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user tinam1795
Florida
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

I strive to do my best in everything I do. I am currently in college for Information Technology and I want to get into this field as soon as I can. I would like to work for a company that is willing to train me in this field. I am very good in customer service skills and what I don't know I am a quick learner.

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user melvint127
New York
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Thank you so much for accepting my cash app card :) you are a life saver..

Date of experience: August 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melvin,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user michaela5821
North Carolina
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

ResumeCoach was easy to use and just robust enough to make me happy with my choices.

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michael,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user donter25
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

Resume Coach was very helpful and swift! Definitely will be recommending to friends, family, etc.

Date of experience: August 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Donte,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user larisas48
California
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

Was easy. Simple and clear.
I like the CV style selection is cool

Reason I chose this business:

Because I wanted

Date of experience: August 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Larisa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user priscillap201
California
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

I dreaded having to begin again. This app. Simplified the process. I was able to achieve my goal in record time.

Reason I chose this business:

It has been a few years since having to create a new resume.

Date of experience: July 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Priscilla,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user shawnm1372
Indiana
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

AI suggested revisions are rather simplistic and cookie cutter, responses should be more in depth, detailed, unique and distinct.

Reason I chose this business:

Refresh resume

Date of experience: July 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shawn,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Amy

ResumeCoach.com Team

Thumbnail of user jeang873
California
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Needed a resume that spoke the tech language without being over the top. The template I found struck the perfect balance between technical prowess and simplicity, showcasing my coding projects and software proficiency effectively.

Date of experience: April 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jean,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user rayannat4
Tennessee
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

I love it very simple easy an fun an more convenient thank you

Reason I chose this business:

Need my resume to look more presentable

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rayanna,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user rachaelb286
Illinois
1 review
0 helpful votes
  • Send Message
April 28th, 2024
Verified purchase

This feels like a bait and switch. You advertise this as free, but once the information is typed in, you charge for the resume. I am very unhappy with this practice. If you had been honest up front, I would have been able to make an informed decision and I would have rated your service much higher.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rachael,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user rachellk2
Georgia
2 reviews
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

I greatly appreciate your service. I will come back to generate more service.

Date of experience: August 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rachell,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user courtneyp359
Texas
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

Charged me recurring with no way to cancel. No no no no no no no.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: August 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Courtney,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Tina

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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