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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,683
Neutral
255
Negative
530
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,414)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user dro42
Kenya
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

The resume publication process was smooth and fast. Thank you

Reason I chose this business:

Referred by a friend

Date of experience: August 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user adamr1206
Kentucky
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Keep up the great work Noah! The webpage was well laid out and easy to use with several format choices.

Date of experience: July 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Adam,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user phylliss601
California
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

It was quick and easy to create my resume, I was able to type in my information and the site created a great resume I have been able to use for my job searches. Thank you

Reason I chose this business:

I found it in a google search for resume creators

Date of experience: June 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Phyllis,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user catherinec1706
New York
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

The templates that are provided are too complicated to be easily used for various resume uploading platforms.

Reason I chose this business:

Thought I would give it a go

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Catherine,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Becky

ResumeCoach.com Team

Thumbnail of user meghand118
Rhode Island
1 review
0 helpful votes
  • Send Message
June 16th, 2024

Resume Coach continued to charge me a fee when I already paid for the resume I created. I am really unhappy with the customer service as well. Absolutely no help!

Products used:
Resume building

Service
Value

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Meghan,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lelie

ResumeCoach.com Team

Thumbnail of user ors6
Israel
1 review
0 helpful votes
  • Send Message
April 19th, 2024

This website offers you a one time payment and then without asking your permission or without making any effort of letting you know starts billing you each month twice a month 30 dollars. They are scammers and thieves

Tip for consumers:
Theyre scammers

Products used:
Just one template of a cv

Service
Value
Quality

Date of experience: April 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Carol

ResumeCoach.com Team

Thumbnail of user punyapholk
Thailand
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

Good good good good good good good good good good good good good good good good good

Date of experience: October 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Punyaphol,

Thank you so much for taking the time to leave us 4 stars!

We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user cristiant50
Germany
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

Good app it is easy to use and with a lot of AI suggestions. I recommend it

Date of experience: August 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cristian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user christophere818
Missouri
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Lots of helpful tools to build your resume. Very simple to navigate and easy to use.

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user davidb11738
Illinois
1 review
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

The AI generated responses are very innovative and relative to what I have accomplished in my career, up to this point. Also inspiring to make me want to continue working on upgrading and updating myself.

Date of experience: March 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello David,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user magdalad1
Utah
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

Great service it was very easy to follow. I will for sure recommend you guys to my friends and family

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Magdala,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user jacobd641
California
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Very easy to use and makes the process of making a resume very enjoyable.

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jacob,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user tylerg576
Illinois
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Was really easy to make resume. Definitely would recommend to others.

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tyler,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user etheldras1
California
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

It was easy developing the resume. Simple and easy to follow.

Reason I chose this business:

Needed a resume'.

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Etheldra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user daves2156
Arizona
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

Started from scratch and this platform made this process not only simple to complete, but time to step away and continue to make improvements without the app closing. Best investment ever! Thank you...

Date of experience: March 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dave,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user marshac376
Texas
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Using this website to get the perfect resume was amazing starting from the layout to the point where my resume described me in such short sentences but so specific

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marsha,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user maribelw11
Florida
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

The process from start to finish very easy. I would recommend to my friends and family.

Date of experience: August 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Maribel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user darlam159
New Jersey
1 review
0 helpful votes
  • Send Message
March 22nd, 2024
Verified purchase

Creating my resume was quick and easy. Most sites are difficult to navigate, but I had no problems. The site is professional and has a variety of stylish and professional resumes to choose from to suit your needs. I am glad I stumbled upon this platform.

Reason I chose this business:

I used it in the past.

Date of experience: March 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Darla,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user jetholp
Malaysia
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

It was quick and easy. All I needed was to upload my existing resume, voila, I got a modern looking one. I like I can choose how my resume should look from classic to modern, from elegant to tech.

Reason I chose this business:

It was the first suggestion when I searched resume builder.

Date of experience: June 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user davidr7477
Virginia
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Great experience love the AI tools ability to create clear objectives that stand out.

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello David,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user eldadl
Israel
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

It was very easy and the AI is great, thank you for everything.

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eldad,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user ilegray
South Africa
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

It was fairly simple to complete the resume template with the ready-to-fill sections. I liked the professional layout of the template

Reason I chose this business:

There are lots of different templates to choose from

Date of experience: July 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ilegra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user keabecoem
South Africa
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

I finished creating my resume, after it wanted me to pay so that I can be able to download it. After paying it, it failed to download

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Keabecoe,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Kiara

ResumeCoach.com Team

Thumbnail of user jelenam30
BA
1 review
3 helpful votes
  • Send Message
November 30th, 2023
• Updated review

The cost of creating a resume was a couple of dollars, and in the end they took all the money from my credit card by deducting 30 dollars each month. I didn't see it in time because I didn't get a statement. Who should I turn to now after a year? This site is a fraud because no one informed me that they will deduct this amount every month, which means they misused the data. Beware of this site!

Tip for consumers:
So difference between txt format and pdf format is 100 dollar. You kidding me.
And without going into the absurdity of the price difference, you should have informed me of the pdf price and asked for my consent to charge. And that was not done clearly and comprehensibly. I'm not the only one here who didn't understand and who wasn't asked for consent to charge. Many people in the comments were deceived in the same way as I was. You know this very well because it was your goal from the very begi

Date of experience: November 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jelena,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Jennifer

ResumeCoach.com Team

First free and you finish everything they ask from you to pay.
January 11th, 2025
• Previous review

I will write the impression a million times until you change your policy of deceiving people and getting rich at the expense of other people's rashness.

Date of experience: January 11, 2025

Thumbnail of user mohammeda1494
Kuwait
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Helping make a cv for my career implications
Anyone can create a website very quickly and easily

Nice step

Service

Date of experience: August 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohammed,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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