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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,424 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,684
Neutral
255
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,424)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user daves2156
Arizona
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

Started from scratch and this platform made this process not only simple to complete, but time to step away and continue to make improvements without the app closing. Best investment ever! Thank you...

Date of experience: March 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dave,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user marshac376
Texas
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Using this website to get the perfect resume was amazing starting from the layout to the point where my resume described me in such short sentences but so specific

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marsha,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user maribelw11
Florida
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

The process from start to finish very easy. I would recommend to my friends and family.

Date of experience: August 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Maribel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user darlam159
New Jersey
1 review
0 helpful votes
  • Send Message
March 22nd, 2024
Verified purchase

Creating my resume was quick and easy. Most sites are difficult to navigate, but I had no problems. The site is professional and has a variety of stylish and professional resumes to choose from to suit your needs. I am glad I stumbled upon this platform.

Reason I chose this business:

I used it in the past.

Date of experience: March 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Darla,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user jetholp
Malaysia
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

It was quick and easy. All I needed was to upload my existing resume, voila, I got a modern looking one. I like I can choose how my resume should look from classic to modern, from elegant to tech.

Reason I chose this business:

It was the first suggestion when I searched resume builder.

Date of experience: June 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user davidr7477
Virginia
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Great experience love the AI tools ability to create clear objectives that stand out.

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello David,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user eldadl
Israel
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

It was very easy and the AI is great, thank you for everything.

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eldad,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user ilegray
South Africa
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

It was fairly simple to complete the resume template with the ready-to-fill sections. I liked the professional layout of the template

Reason I chose this business:

There are lots of different templates to choose from

Date of experience: July 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ilegra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user keabecoem
South Africa
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

I finished creating my resume, after it wanted me to pay so that I can be able to download it. After paying it, it failed to download

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Keabecoe,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Kiara

ResumeCoach.com Team

Thumbnail of user jelenam30
BA
1 review
3 helpful votes
  • Send Message
November 30th, 2023
• Updated review

The cost of creating a resume was a couple of dollars, and in the end they took all the money from my credit card by deducting 30 dollars each month. I didn't see it in time because I didn't get a statement. Who should I turn to now after a year? This site is a fraud because no one informed me that they will deduct this amount every month, which means they misused the data. Beware of this site!

Tip for consumers:
So difference between txt format and pdf format is 100 dollar. You kidding me.
And without going into the absurdity of the price difference, you should have informed me of the pdf price and asked for my consent to charge. And that was not done clearly and comprehensibly. I'm not the only one here who didn't understand and who wasn't asked for consent to charge. Many people in the comments were deceived in the same way as I was. You know this very well because it was your goal from the very begi

Date of experience: November 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jelena,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Jennifer

ResumeCoach.com Team

First free and you finish everything they ask from you to pay.
January 11th, 2025
• Previous review

I will write the impression a million times until you change your policy of deceiving people and getting rich at the expense of other people's rashness.

Date of experience: January 11, 2025

Thumbnail of user mohammeda1494
Kuwait
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Helping make a cv for my career implications
Anyone can create a website very quickly and easily

Nice step

Service

Date of experience: August 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohammed,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user reillyc15
North Carolina
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

My experience was very good and fast and effective. I would do it again

Date of experience: August 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Reilly,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user yadirar52
New Jersey
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

It was fast and friendly usage. They have a lot templates to pick from. I thought it was free but they make you sign up for a 14 days free trial and then let you pay.

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yadira,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user cameronj159
California
1 review
0 helpful votes
  • Send Message
December 12th, 2023
Verified purchase

You're a Legend Noah, an absolute unit of internet customer service. When I'm in a pinch, the first thing I think is "Damn if Noah was here, he'd bail me out of this one no doubt." Keep it real, brother.

Date of experience: December 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cameron,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user rickyw261
Virginia
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

Thank you for everything that you have done for everyone...

Date of experience: August 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ricky,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user laurab4181
Ohio
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

I have been in the same job for 25 years, and I needed to redo my resume for possible career changes. This helped me to get started without too much anxiety.

Reason I chose this business:

I chose it for the minimal cost.

Date of experience: May 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Laura,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user ivankaa2
Switzerland
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

Easy to use and guide you through the steps of resume preparation.

Date of experience: August 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ivanka,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user deirdrag1
New Jersey
2 reviews
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Thanks for the assistance keep up the great work and helping others

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Deirdra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user debbiec1466
Portugal
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

Fou muito rpetavel e rapido gostei bastante. Recormndo a todos que precisem de um para faze lo por este meio. É seguro e fiavel, sem complicações

Date of experience: September 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Olá Debbie,

Obrigado pela gentileza de dedicar um tempo para deixar a sua avaliação para nós. Estamos muito gratos e animados em saber que ResumeCoach ajudou você na busca de emprego e nos passos necessários para conquistar seus objetivos profissionais.

A equipe ResumeCoach está sempre se esforçando para oferecer recursos que melhoram a experiência de se candidatar a empregos, por isso, estamos felizes em saber que podemos contribuir para seu sucesso.

Desejamos tudo de melhor para você em seus próximos desafios profissionais e esperamos que você continue contando com ResumeCoach para se desenvolver na carreira.

Mais uma vez, obrigado por nos escolher e por compartilhar sua avaliação positiva.

Atenciosamente, Amy

Equipe ResumeCoach.com

Thumbnail of user martys222
Ohio
1 review
0 helpful votes
  • Send Message
September 17th, 2023
Verified purchase

I'm thrilled with how fantastic my CV looks! I've created multiple versions to tailor them for different positions. It gives me confidence knowing that I have customized resumes that can make an impact. I hope this approach proves helpful. Thank you!

Date of experience: September 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marty,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user ellar130
California
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

I was skeptical about online resume services, but this platform pleasantly surprised me. It transformed my outdated resume into a modern, eye-catching document. I started receiving interview calls within days!

Date of experience: November 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ella,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user kevinb3835
Virginia
1 review
1 helpful vote
  • Send Message
March 1st, 2024
Verified purchase

There was no indicator that the final product would cost me money until AFTER I had put 30 minutes or more into it. That's not very open or honest. Felt like a "gotcha." Just a simple indicator when someone starts of what it will cost would be much more honest.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kevin,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user happybutwithreservationst
Florida
1 review
0 helpful votes
  • Send Message
September 21st, 2023
Verified purchase

I was able to create my resume easily. It was updated. Beautiful, and it even had my picture. I put a lot of time into this only to be asked to pay for the privilege of downloading my work?!

At that point who wants to try and start over? So I paid the minimal fee, grudgingly. This was a wonderful resource but the less than stellar bait and switch makes me not want to come back. I dislike companies that are not to upfront about their pricing. That tells me that either to don't think your service is worth the price you're asking. Instead, they wait until a potential client has invested their time and the hold their finished product hostage in we exchange for a small fee.

Reason I chose this business:

It said it was free.

Sadly, it wasn't.

Date of experience: September 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user taniyaa2
Bahrain
1 review
2 helpful votes
  • Send Message
April 7th, 2023
Verified purchase

The CV does not come on multiple pages. It shrinks itself to fit in one page cramped up together, whereas there should be an option for multiple pages. Before downloading it looks different and right, but as soon as you've made the payment, it's a whole other thing.

Date of experience: March 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

HelloTaniya!

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form: https://www.resumecoach.com/terms-of-use/

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user sauls75
Georgia
1 review
0 helpful votes
  • Send Message
June 3rd, 2023
Verified purchase

If you're struggling to write a cover letter, look no further than this website. The user interface is straightforward, and I found a great example that helped me get the job. I highly recommend checking them out.

Date of experience: June 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Saul,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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