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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.8%
Positive
4,735
Neutral
257
Negative
525
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,360)

Rating

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (170) bank account (16)
Thumbnail of user lorisp8
Georgia
1 review
0 helpful votes
  • Send Message
December 16th, 2024
Verified purchase

Thankful for the tools and guidance as I haven't needed to update my resume in over 15 years so this was amazing

Date of experience: December 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Loris,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user reagann18
Indiana
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

Easy process. Just waiting on this to download as soon as I entrered payment it went to a blank screen so I am a little concerned

Date of experience: December 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Reagan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user rafaelj112
Georgia
1 review
0 helpful votes
  • Send Message
January 2nd, 2025
Verified purchase

This service is the quickest way to have your currriculum. Is veri intuitive and you will have your document in no time.

Date of experience: December 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rafael,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user corrantheiab
Georgia
1 review
0 helpful votes
  • Send Message
November 29th, 2024
Verified purchase

Cool and quick program to assist after years of being in the same company I was very unsure about putting together all my years of work

Date of experience: November 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Corrantheia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user sugyunga
Australia
1 review
0 helpful votes
  • Send Message
January 6th, 2025
Verified purchase

Good format and AI helps me a lot
If I need to fix my CV I will definitely use this again
Thank you so much

Date of experience: December 27, 2024

Thumbnail of user elijaha597
Louisiana
1 review
0 helpful votes
  • Send Message
November 28th, 2024
Verified purchase

I felt like I received personalized support that was tailored to my specific needs and questions at every interaction.

Date of experience: November 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Elijah,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user michellek3260
Switzerland
1 review
0 helpful votes
  • Send Message
November 6th, 2024
Verified purchase

I didn't know befoe I bought it that it wouldn't be in Word Format. The PDF has no page breaks. Two sections have default text in (VIP events... etc), from the Resume Coach software, that I can't remove and have nothing to do with me, my work, or my uploaded CV.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michelle,

We appreciate you sharing your experience.

Rest assured that we are working hard to improve our platform to make it even better.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Kiara

ResumeCoach.com Team

Thumbnail of user fabios120
Japan
1 review
0 helpful votes
  • Send Message
October 30th, 2024
Verified purchase

ResumeCoach is very easy and is possible to see better the structure of the resume.
And the Grammarly help you found the misses instantly.
Because of this, it is possible to make it quickly and easily.

Date of experience: October 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Fabio,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user kalikolanihoikealac
Hawaii
2 reviews
0 helpful votes
  • Send Message
November 10th, 2024
Verified purchase

In the google search this came up as a free service but ultimately there was a fee. Also, the templates were nice but were not easy to edit or adjust spacing.

Reason I chose this business:

Popped up on-line and said free - but it's not

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user athara7
Kuwait
1 review
0 helpful votes
  • Send Message
December 11th, 2024
Verified purchase

I make everything and make the download but i dont find it. And also the link that comes to me i its not open

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Athar,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Sara

ResumeCoach.com Team

Thumbnail of user tashae62
Louisiana
1 review
0 helpful votes
  • Send Message
November 27th, 2024
Verified purchase

Customer service is attentive and responsive, always ensuring that all my needs are met with promptness and care.

Date of experience: November 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Tasha,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user aviz6
Israel
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase
• Updated review

You are not transparent with the customer all the way. Currently, only after investing a lot of time (this is not 15 minutes) and trying to download it, you inform me the service is $ 0.95$ to download the CV; when checking my credit, I see you charged 29.95$; not cool.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: October 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Avi,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lily

ResumeCoach.com Team

You are not transparent with the customer all the way
October 6th, 2024
Verified purchase
• Previous review

You are not transparent with the customer all the way. Currently, only after investing a lot of time (this is not 15 minutes) and trying to download it, you inform me the service is with cost; not cool.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 26, 2024

Thumbnail of user caseyb663
New Jersey
1 review
0 helpful votes
  • Send Message
November 29th, 2024
Verified purchase

Communication with customer service was friendly and engaging, making me feel comfortable and welcome throughout the process.

Date of experience: November 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Casey,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user gracys6
Seychelles
1 review
0 helpful votes
  • Send Message
December 11th, 2024
Verified purchase

Great job! Your professionalism and dedication to give an exceptional customer service has made a big impact. Keep up the excellent work!"

Date of experience: December 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Gracy,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user javanc5
New Jersey
1 review
0 helpful votes
  • Send Message
November 29th, 2024
Verified purchase

How do you say free resume and then have us pay to download it. Like nobody has time to be doing all of that. Efe

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Javan,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user jamesw9979
California
2 reviews
0 helpful votes
  • Send Message
December 31st, 2024
Verified purchase

Thanks for the resume I had fun making it. It gives good feed back. Like just what you need

Date of experience: December 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello James,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user suphakorns
Thailand
1 review
0 helpful votes
  • Send Message
October 29th, 2024
Verified purchase

Good very good good very goodgood very goodgood very goodgood very goodgood very goodgood very goodgood very goodgood very goodgood very goodgood very goodgood very goodgood very goodgood very goodgood very goodgood very good

Date of experience: October 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Suphakorn,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user amiyahh3
North Carolina
1 review
0 helpful votes
  • Send Message
November 28th, 2024
Verified purchase

Great website for people looking for help /motivation creating a unique resume and finding the perfect job.

Date of experience: November 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amiyah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user brianah122
Virginia
1 review
0 helpful votes
  • Send Message
January 2nd, 2025
Verified purchase

Easily to follow for new resume makers. I wish this was a free service and not a subscription.

Date of experience: December 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Briana,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user angied462
Washington
1 review
0 helpful votes
  • Send Message
December 26th, 2024
Verified purchase

This resume was for a college course I'm taking. It is a draft of what I'll use when I graduate

Date of experience: December 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Angie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user callistah2
Arizona
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

Why say its free and then its not free...? Wasting everyones time lowk thats embarrasing broke ah need my money so bad

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Callista,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Leyre

ResumeCoach.com Team

Thumbnail of user cameronm485
Washington
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Great resume builder that's the cheapest I've seen besides free. Great templates as well but my only complaint would be that there's not actually that many templates. More would make the service a lot better.

Reason I chose this business:

Affordability

Date of experience: October 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cameron,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user dawnm2679
Maryland
1 review
0 helpful votes
  • Send Message
November 24th, 2024
Verified purchase

This is awesome! I appreciate the precise and clear format of this resume, it really needed some modifications.

Date of experience: November 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dawn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user kellyh3203
Oklahoma
1 review
0 helpful votes
  • Send Message
December 28th, 2024
Verified purchase

I can say it is a great way to spruce up your resume to land the ideal job

Reason I chose this business:

It popped up in my google search

Date of experience: December 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user carola3323
Israel
1 review
0 helpful votes
  • Send Message
December 13th, 2024
Verified purchase

It was good, but I thought to build it better,
I couldn't change the color of the text and make it bold

Reason I chose this business:

I thought it’s free

Date of experience: December 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Carol,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Natti

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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