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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,675
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user jenniferm6127
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I liked another online resume writer better from a usability standpoint. But resume coach had good formats.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Jennifer!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jayg357
New York
2 reviews
17 helpful votes
  • Send Message
March 29th, 2021

An absolute scam. They're whole business model is based on you not noticing their $29 renewal fee. Then if you cancel they immediately make your resume inaccessible. No subscription service works like that. It's based entirely on you not reading fine print. There's a special place in you know where for these scam artists.

Tip for consumers:
Don’t use it!

Products used:
Resume “subscription”

Value
Quality

Date of experience: March 29, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user shavonnes12
North Carolina
1 review
0 helpful votes
  • Send Message
June 5th, 2024
Verified purchase

Thank you for your assistance on updating my resume. I am excited to pursue new opportunities in this next stage of my life.

Date of experience: May 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shavonne,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user cristines21
Washington
1 review
0 helpful votes
  • Send Message
March 21st, 2024
Verified purchase

It is a bit misleading that you do not release your small price upfront. Seems like the tactic is to let people put lots of work in their resume and then hit them with the price at the end.

Date of experience: March 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cristine,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Carol

ResumeCoach Team

Thumbnail of user katieg493
Arkansas
1 review
0 helpful votes
  • Send Message
June 7th, 2024
Verified purchase

Thankful I came across this site! I would highly recommend anyone in need of building or up-scaling their resume!

Date of experience: May 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Katie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user nicolass157
Thailand
1 review
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

Creat resume builder. Fast and easy to use. Great to spice up your average resume to something great.

Date of experience: June 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nicolas,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user trents164
Texas
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Says free then charges a fee at the end to get the document. Shouldn't advertise "Free" in this situation

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Trent!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user sandrag2828
South Africa
1 review
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

I found it very cumbersome navigating the process on my laptop.

I made a payment and I hope this is only once off. I can afford to pay (monthly or any more than I already did)

Thank You

Reason I chose this business:

No idea I just needed assistance desperately!

Date of experience: March 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sandra,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lola

ResumeCoach Team

Thumbnail of user michaels13166
California
1 review
0 helpful votes
  • Send Message
June 7th, 2024
Verified purchase

Super efficient love it! Very intuitive and simple to use. Great features and plenty of them at that if I could give more stars I would.

Date of experience: May 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michael,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user imanis18
New York
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Template was very easy to use if you couldn't think or what to put based on your job title it auto generates ideas for you! Couldn't of been easier

Date of experience: July 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Imani,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user amauryr11
New York
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

This was very easy to use. Overall experience was great, I would recommend to everyone.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amaury,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user gantb
New York
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

This business was super helpful in helping me figure out how to fill out a resume for college.

Reason I chose this business:

I chose resume coach because I heard so many great things about it.

Date of experience: August 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user brentm933
Texas
1 review
0 helpful votes
  • Send Message
August 5th, 2024
Verified purchase

I used this site to build my resume and get my cover letters to look professional. I am impressed how it looks and would use them again.

Date of experience: July 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brent,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user user9731
Israel
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

I didn't think I will have to pay for this survice. But Im grateful you saved me time

Date of experience: July 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi סופיה ס!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user yukakoy
Texas
1 review
0 helpful votes
  • Send Message
July 23rd, 2024
Verified purchase

I used to use the word to make a resume but this helps me save a lot of time. It was very helpful

Date of experience: July 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yukako,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user ericw2262
New York
1 review
0 helpful votes
  • Send Message
June 3rd, 2024
Verified purchase

Doing great noah! Not sure who noah is, but nice work encoding my input keystrokes into digital text to be easily edited and transmitted

Date of experience: May 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eric,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user beavisx
Maine
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

I needed help building a resume after losing my job. ResumeCoach offered many template options to produce a resume that will stick out.

Reason I chose this business:

Didn't know where else to turn for building a good looking and informative resume.

Date of experience: June 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Beavis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user anthonyb2994
Tennessee
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anthony,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user joshuag1075
New York
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Awesome and easy to use great to use will use again if i have to

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joshua,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user sierraw108
California
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

It looks very beautiful and professional I'm very happy with it.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sierra,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user frankj1072
New York
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Great job great job great job awesome good awesome keep up the good work

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Frank,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user selinaf25
Washington
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Great service. Will recommend to colleagues. Thank you...

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Selina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user alexandrab488
Maryland
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Easy and straightforward, will use app again if need be. Thank you

Reason I chose this business:

Help with my resume

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Alexandra!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user bonnies1083
Nevada
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

The application is very easy to use. I like how AI can help generate ideas.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bonnie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user mohannadi3
Qatar
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Please cancel my subscription and do not charge me any more.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Mohannad,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Lelie

ResumeCoach.com Team

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Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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