• Bookmark

    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

Write a Review

Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,670
Neutral
254
Negative
529
View ratings trends
16
See all photos
How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user phann9
Viet Nam
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Great website. Was easy to navigate and make the whole process enjoyable.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user mickin7
Minnesota
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

The resume has your suggestions in it even though I did not want them such as I speak French and 3 awards etc...

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Micki,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user rakitag
Mississippi
2 reviews
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Thank you! Thank You!Thank you! Thank You!Thank you! Thank You!Thank you! Thank You!Thank you! Thank You!

Date of experience: June 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rakita,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user fayazs7
Qatar
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

I have used my credit card to pay the mount and download the CV, Now somebody is using my credit card to pay there CVs payment i have lost 30$ USD since now

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Fayaz,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Lily

ResumeCoach.com Team

Thumbnail of user nathanj437
Ohio
1 review
0 helpful votes
  • Send Message
April 23rd, 2024
Verified purchase

I'll be honest with you all, I would've paid more. I have been desperate to put together a more effective C.V./Resume. This has been an awesome experience!

Date of experience: April 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nathan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user allent258
North Carolina
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

The use of the program was easy as well as the options to choose from were professionally esthetic. The option of generating a cover letter was helpful as well

Reason I chose this business:

Random reason

Date of experience: May 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Allen,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user kellyc2116
New Jersey
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I found this platform to be very user friendly. Writing a resume after being out of the workforce so long can be daunting, but I had a very easy time creating a stellar resume.

Reason I chose this business:

I found it on Google.

Date of experience: April 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user ungguls
KR
1 review
0 helpful votes
  • Send Message
March 8th, 2023
Verified purchase

I made a fine resume, but the resume is only one page, so the page created is very long. It will be difficult to adjust if we want to print. I want to edit it, to be one page only, but there is no that feature. If you provided odt or docx instead txt, people can edit it to one page of an A4 letter on their computer. Or, you should add options to edit the formatting such as moving sections and formatting the paragraph spaces. It will be very helpful.

Date of experience: March 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user navoeunk
California
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

My first time trying this out. I am still having doubts but I will see how it will go moving forward.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Navoeun!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

Looking at your review we cannot tell if you might have had issues with our platform (but by looking at your rating it appears that it didn't quite meet your expectations).

If you need our help with anything, you can contact our Customer Care Team via https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user natalig17
Germany
1 review
0 helpful votes
  • Send Message
November 10th, 2023
Verified purchase

I really liked the website, it is really helpful to use AI too. However, it is not possible to split the CV into pages, which is not really useful. Companies usually print out the CV before interviews, therefore the CV should be divided to usual Office page sizes.

Date of experience: November 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Natali,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user echoel
Colorado
1 review
0 helpful votes
  • Send Message
December 6th, 2023
Verified purchase

Just be honest dammit. Tell people it'll cost them $2.45 and they'll be willing to pay it, but the whole "trik them with the word 'FREE'" is NOT COOL. In FACT, it's illegal to state that it's free when the only "free" thing is me taking a couple of hours to fill out the template only to find I have to pay for it and wasted my time.

I dont' like spending hours and hours and hours only to continually find that it's going to cost me a godawful amount of money.

Date of experience: November 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Echoe,

We apologize for any inconvenience you may have experienced using our service.

That said, we're really concerned about the content of this review. Unfortunately, you haven't left much information about what exactly happened when you used our platform.

To clarify, we assure you that ResumeCoach.com is a legitimate service that offers high-quality resume creation and optimization tools. Our pricing structure is transparent and clearly communicated to all of our users. We offer a free basic service that allows users to create and download a plain text version of their resume. We also offer premium features, such as the ability to download the document as a PDF document, for which there is a fee. Users are informed of the fee before any payment is made, and are given the option to accept or decline the upgrade.

We hope you find this information useful. However, if you have any other queries, we'd be happy to help, and you can get in touch with us via email at contact@resumecoach.com.

Sincerely, Clara

ResumeCoach.com Team

Thumbnail of user margaritan60
Texas
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

This made it easy for me to articulate why I'm so cool without me having to do all the wordsmithing. I'm a data person, not a creative writer.

Date of experience: July 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Margarita,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user clintonf61
Florida
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

I liked the ease and the AI capabilities but I wish it also allowed more user based input in areas like "skills" instead of only being able to use pre-form answers.

Date of experience: April 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Clinton,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user aja169
Ohio
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

Bad they keep trying to charge my account even though I never agreed to it

resume coach keeps trying to charge my account

Reason I chose this business:

I don't know but I regret it

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: July 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Natti

ResumeCoach.com Team

Thumbnail of user nathanz180
Alabama
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

So far so good. I hope this journey will be a great experience for us.

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nathan,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user adriennew231
Massachusetts
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

Great site that's easy to use. Under $3 for the resume itself. No complaint here. Fingers crossed I land the role!

Date of experience: May 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Adrienne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user vanessan213
TT
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

I love my resume. Keep up the great work. Its easy to use, will use again. Thank you

Date of experience: June 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Vanessa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user albertol130
New York
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

WithThey are so easy to work with and so accommodating. What would have taken me 4 hrs to do ended up taking me about 1...then wallah!...I have a beautiful and very professional looking resume!. I am very impressed with resumecoach and will recommend them to all my friends.

Date of experience: January 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alberto!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user trinetted1
Maine
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

Thank you! The content of my resume is so much more polished!

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Trinette,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user edwardse9
Kentucky
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

Super easy and fast. My resume looks great! I definitely recommend it.

Reason I chose this business:

Found on google

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Edwards,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user obadiahc2
Mississippi
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

This is great I love the ease of use and how there are many options to tweak yourself

Date of experience: August 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Obadiah,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user caseyl259
Michigan
1 review
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase

I didn't really know where to start, but the templates provided direction and the AI features were an excellent aid in helping me put all of my thoughts into words

Reason I chose this business:

Based on the reviews

Date of experience: February 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Casey,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user priscillap201
California
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

I dreaded having to begin again. This app. Simplified the process. I was able to achieve my goal in record time.

Reason I chose this business:

It has been a few years since having to create a new resume.

Date of experience: July 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Priscilla,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user user8895
Israel
1 review
0 helpful votes
  • Send Message
January 13th, 2024
Verified purchase

I am deeply disappointed. I feel that I was cheated.
It said that the templet is FREE, and only at the end- after I filled all the resume- it said it is with payment of 0.95$- and there was no way of saving everything I wrote without registering and paying the website. It is deceiving people. And it's wrong. If you take money- no matter the amount- you have to specify it in advance!
In addition, I wanted to move some of the sections from one side to the other- and it wouldn't allow me. So the sections added are one after the other- and that creates a very long and unappealing resume- so the payment was a waste of money.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user tarynw44
Louisiana
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Happy with how it turned out. Glad that I could get my resume out of the way with good formatting.

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Taryn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

How do I know I can trust these reviews about ResumeCoach?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ResumeCoach?