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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,668
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user williamh5323
Texas
1 review
0 helpful votes
  • Send Message
February 11th, 2024
Verified purchase

Absolutely phenomenal service and product provided. My resume has never looked so professional and well laid out. You created in one hour, what I could not do in 18 years.

Date of experience: February 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello William,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user editeszterb
Hungary
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

My resume came out perfectly 😊 and the price is amazingly low and that makes it even better

Reason I chose this business:

I urgently needed a CV and it was the only one that didn’t make disappointed

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Edit!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user kellyf1153
Colorado
1 review
0 helpful votes
  • Send Message
May 11th, 2024
Verified purchase

I find creating a resume to be stressfull. The fact that this allowed me to have a well written resume by adding some basic information took that stress away.

Date of experience: May 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Erin

ResumeCoach.com Team

Thumbnail of user damonb171
Illinois
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

Easy to use, step by step completion on resume. I used this to help me apply for a job as soon as I got finished.

Reason I chose this business:

I looked online for a resume builder and this was the first site that popped up so I decided to use it.

Date of experience: June 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Damon,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user laurab5808
AE
1 review
0 helpful votes
  • Send Message
November 10th, 2024
Verified purchase

Compliquer de commencer, mes cest ok après. Je recommande.

Date of experience: October 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Bonjour Laura,

Nous tenons à vous remercier d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec ResumeCoach!

Notre objectif principal est de donner à nos utilisateurs les meilleures ressources pour exceller dans leur carrière ou leur recherche d'emploi. C'est merveilleux de savoir que nous avons pu jouer un rôle dans votre parcours.

Nous espérons que vous utiliserez à nouveau ResumeCoach pour votre croissance et votre développement professionnels.

Si vous avez besoin d'entrer en contact avec notre équipe, n'hésitez pas à utiliser ce lien:
https://www.resumecoach.com/contact/

Chaleureuses salutations, Amy

L'équipe de ResumeCoach

Thumbnail of user federicot25
Switzerland
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

I needed to complete my CV in a language different from mine.
I found an easy and fast way to do it with RESUME COACH.

Date of experience: June 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Federico,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user twannaj2
Maryland
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

Thank you, this app has allowed me to update my resume quickly and proficiently with confidence to apply for a new career opportunity.

Date of experience: May 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Twanna,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user chanm123
South Africa
1 review
0 helpful votes
  • Send Message
February 28th, 2024
Verified purchase

Very user friendly. Love that you get to choose your template. Saves so much time with word positioning and headers. Your resume looks professional and easy to read. Totally worth a try!

Reason I chose this business:

Had the best templates to choose from.

Date of experience: February 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chané,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user elizabeths4097
New Jersey
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

Very easy to use and helpful in creating a profile I needed for a group.

Date of experience: July 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elizabeth,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user reneed585
Washington
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

Very professional and good templates to choose from. Helpful texts related to professional occupation

Reason I chose this business:

Google search

Date of experience: June 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Renee,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user toddp574
Japan
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

Excellent service: Makes writing resumes sooooo easy! I'm glad I chose Resume Coach. AI is especially helpful.

Date of experience: June 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Todd,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user matthewl1486
Georgia
1 review
0 helpful votes
  • Send Message
December 7th, 2023
Verified purchase

Unless I missed it, It doesn't mention needing to pay to download the resume I made until the very end when I go to download it. So I spend all of this time and effort creating a resume just to be paywalled. I'm going to be unsubcribing the second I download it. A suggestion would be to allow it do be downloaded once before needed to pay or mentioning it earlier

Date of experience: November 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Matthew,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Sara

ResumeCoach.com Team

Thumbnail of user garyc2303
Alabama
1 review
0 helpful votes
  • Send Message
February 4th, 2024
Verified purchase

Could not download pages of a pdf for resume - all one page. Tried to get help from Customer Service - have not hear from anyone except that they are investigating it and staff is helping others.

See above

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Gary!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user ahmetemres
Spain
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

I have this problem

Dear Sir/Madam
I am writing to request a refund for a recent charge that was made to my account without my consent.
Specifically, I was charged for a membership that I did not wish to subscribe to, and I would like to request a full refund of the amount charged.
The charge was made on 3rd April, and the amount charged was 29.95 Euro(642.75 Turkish Liras). I did not authorize this charge, nor did I receive any notice or confirmation that a charge would be made.

And you helped me a lot, my experience was totally great.

Date of experience: April 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Ahmet!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user barbral19
Colorado
2 reviews
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

It was easy to use and the pricing was fair! I would recommend it to anyone!

Date of experience: August 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Barbra,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user melvint127
New York
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Thank you so much for accepting my cash app card :) you are a life saver..

Date of experience: August 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melvin,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user aldas8
Albania
1 review
2 helpful votes
  • Send Message
April 8th, 2024

I had to cancel my credit card because of this site. They charged me every month 29.95$ even though i asked them several times to unsubscribe me. What an awful experience. DO NOT TRUST THEM

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value

Date of experience: March 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alda,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user michaela5821
North Carolina
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

ResumeCoach was easy to use and just robust enough to make me happy with my choices.

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michael,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user kiranm74
Germany
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

Every month you are charging me 29.95 euros. I am not seeing any options to cancel this subscription. Please cancel it. I do not want to use this.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: June 10, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Dear Kiran,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user kyc10
New Jersey
3 reviews
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase

Quick and really easy, highly recommended. Love the AI feature and if you dont like the options it gives you can add which ever keywords you want and come up with plenty of different good answers.

Date of experience: March 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user nehemiahs5
New Jersey
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

This Website has been very useful. I was so shocked on how easy it was for me to use.

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nehemiah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user donter25
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

Resume Coach was very helpful and swift! Definitely will be recommending to friends, family, etc.

Date of experience: August 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Donte,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user larisas48
California
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

Was easy. Simple and clear.
I like the CV style selection is cool

Reason I chose this business:

Because I wanted

Date of experience: August 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Larisa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user jackier555
California
1 review
0 helpful votes
  • Send Message
January 16th, 2024
Verified purchase

They had several templates to choose from and could not have made the steps easier to follow. I would use again in a heartbeat. Great...Thanks so much!

Date of experience: January 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jackie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user sarac1216
Oklahoma
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

The update went smoothly and the AI assist made my resume sound professional and allowed it to stand out.

Reason I chose this business:

To help with updating my resume

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sara,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

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Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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