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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,663
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user jordana495
Florida
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Great Site! Exceeded my expectations in every way and the price is great.

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jordan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user tamarab227
Maldives
1 review
0 helpful votes
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March 11th, 2021

Spent 2 hours doing my cv on this site, only for at the end to tell me I have to pay for it!
Not acceptable.
Plus they don't have acceptable payment methods and want your credit card details.
Wasting my precious time, in difficult periods.

Tip for consumers:
The site needs to specify costs in beginning then users will be aware

Products used:
Online template but couldn't download it

Service
Value
Quality

Date of experience: March 11, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Misleading

Thank you for using Resume Coach to create your customized resume and, above all, for sending us your feedback; it helps us to grow and we take note of all the details.

We hope to improve your experience the next time you use our tool, so we would like you to contact our customer service team: https://www.resumecoach.com/contact/

We want to know more details about the inconveniences you encountered while using our platform and solve them as soon as possible.

Best regards,

-ResumeCoach

Thumbnail of user tonjeh1
Texas
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

Thank you for allowing me to build this Resume, It will be very handy for any up and coming job opportunity

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tonje,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user karaj108
Tennessee
1 review
0 helpful votes
  • Send Message
March 4th, 2024
Verified purchase

This product is amazing and just what an AuDHD person needs to simplify their professional life. I don't have the executive functioning it takes to write resumes.

Date of experience: March 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kara,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user nathaniels271
Seychelles
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

Excellent job! Very accurate and spot on. It was very helpful.

Date of experience: July 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nathaniel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user qayyumi
Malaysia
1 review
0 helpful votes
  • Send Message
September 6th, 2022
Verified purchase

I did not noticed that there will be an automatic renewal after 14 days after the first subscription. Apparently my account was renewed automatically and my bank account was deducted. So I decided to get some help from the customer service. They did an excellent job on handling my case and getting back my refund. Within few hours my problem has been solved thanks to them, especially stephane. The customer service is very direct, smooth and hassle free. Thank you once again!

Date of experience: September 6, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with the Customer Service Team, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user amosm64
New Jersey
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

It's not just a resume builder. Their tips on job interviews and the job search function have been incredibly helpful. Feels like a career coach in my pocket!

Date of experience: October 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amos,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user jeanettel255
Tennessee
2 reviews
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

It was so easy, all you had to do was upload your resume and file in the blanks. You even have a choice of using AI to give you a little help if need be.

Date of experience: April 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jeanette,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user cristinaa161
Austria
1 review
0 helpful votes
  • Send Message
February 23rd, 2024
Verified purchase

I'm a little upset because you wrote in site that is free and after I clicked download you forced me to pay a small amount. :( This is not quite correct.

Reason I chose this business:

I don't know, it was by chance searching on google.

Date of experience: February 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cristina,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lola

ResumeCoach Team

Thumbnail of user noelw79
New Jersey
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Did my new resume in just a moment. Super satisfied with the experience. Their website is really easy to use so it makes the process super quick. Recommended

Date of experience: February 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Noel!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user jackh1316
Switzerland
1 review
0 helpful votes
  • Send Message
June 26th, 2023
Verified purchase

Good job for creating this platform unfortunately I haven't receive my cv yet could you send me a copy via my email address please I would like to use it as soon as possible

Service

Date of experience: June 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jack,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user melisas76
BQ
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

The experience was fast, easy to understand and to the point. I was able to finish this with no help required

Reason I chose this business:

Because it looked like an easy and beautiful resume app

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melisa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user gwens221
New York
1 review
0 helpful votes
  • Send Message
January 21st, 2023
Verified purchase

Resume Coach is excellent for starting your new resume if you don't know where to begin! I love all the features it entails at a good price. I would recommend to anyone needing help!

Date of experience: January 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gwen!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user kellyl1616
Tennessee
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

I always dreaded updating and writing my resumes until I used this site, which made it so easy to do.

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user natasaj9
Greece
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Very positive and quick.
I have ready a sample of CV, you finish it and I just add some additional info.

Reason I chose this business:

Saw it in site and by luck choose it.

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Natasa,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user quiyonnaw
Washington
3 reviews
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Simple and Easy Resume builder! My resume building was straightforward and in point!

Reason I chose this business:

Someone I know used it before

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Quiyonna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user kimberlyn1186
New Jersey
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Good job you rock love yourself keep on keeping on you got this.

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kimberly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user josephinew90
TW
1 review
0 helpful votes
  • Send Message
September 26th, 2022
Verified purchase

I really appreciated your resume templates to help me build an impressive resume to seek jobs. However, even though you have informed the subscription policy on the fist one confirmation email, "after 14 days your membership will renew at a cost of USD 29.95…" still seemed a trap. If you could remind the membership will renew in 3 days, it will make your customers feel more comfortable and be motivated to upgrade.

Date of experience: September 26, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Josephine!

We are delighted that you left us your feedback, thank you very much!

Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.

We will not stop working to keep improving our product.

Thanks again for being close to us.

Best regards,

-ResumeCoach

Thumbnail of user noat13
Israel
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

I would like that it will be able to change the order of the tube such as the Education and the Experience for example. Also, to change the space fron each one of the paragrph as i want.
Thank you

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Noa!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user jadynb8
Michigan
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

It said it was free and I spent all the time making it and then it was not free. It is a good resume I just don't like being deceived up front.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Jadyn,

Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.

First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.

We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.

We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via contact@resumecoach.com

Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user shaunah204
New Mexico
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Great and easy to use. Super fast and very efficient. Would definitely recommend to family and friends.

Date of experience: July 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shauna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user keithb1728
Colorado
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

It provides a decent format, for the price it's decent not very intuitive with their use of AI

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Keith,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user skylart24
Tennessee
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Such a great help! I didn't even know where to start! Such a great help!

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Skylar,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user andreal1286
California
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

I did not like this resume at all. The pdf was a two page pdf...

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Andrea,

We are grateful for your valuable feedback.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user shirleyz41
New York
1 review
5 helpful votes
  • Send Message
March 1st, 2020

I trusted this company to create my CV because of their eye-catching templates and super helpful tips. But, I didn't read how their service works. At the end of the month, I got a bank charge from them. After contacting them, they explained to me their conditions. You can sign up for a 14-days free trial but you have to cancel your subscription before it ends. Apart from that, what I would like to highlight that I've made my cv in minutes... super fast

Date of experience: February 29, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shirley!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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