ResumeCoach

Overview

ResumeCoach has a rating of 4.4 stars from 11,113 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience and cover letter. ResumeCoach ranks 4th among Resume sites.

service
353
value
63
quality
67
This company responds to reviews on average within 3 days
How would you rate ResumeCoach?
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Minnesota
1 review
0 helpful votes
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Resume Refresh
December 20, 2024

I really enjoyed the process. I was able to update and complete my resume.

Date of experience: December 10, 2024
Customer Care Team R. ResumeCoach Rep
3 months ago

Hello Jennifer,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
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I didn't know befoe I bought it that it wouldn't be in Word Format. The PDF has no page breaks. Two sections have default text in (VIP events... etc), from the Resume Coach software, that I can't remove and have nothing to do with me, my work, or my uploaded CV.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 27, 2024
Customer Care Team R. ResumeCoach Rep
5 months ago

Hello Michelle,

We appreciate you sharing your experience.

Rest assured that we are working hard to improve our platform to make it even better.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Kiara

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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Thank you
December 2, 2024

I thought the ease of use was great. The generating AI proved helpful. Not perfect, but it certainly was helpful.

Date of experience: November 22, 2024
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Benjamin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Viet Nam
1 review
0 helpful votes
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Easy to use, good suggestions, elegant templates and fonts to choose.

Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
3 months ago

Hello Paul,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Hawaii
2 reviews
0 helpful votes
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Not Free & Format Challenges
November 10, 2024

In the google search this came up as a free service but ultimately there was a fee. Also, the templates were nice but were not easy to edit or adjust spacing.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 31, 2024
Customer Care Team R. ResumeCoach Rep
5 months ago

Hi!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Amy

ResumeCoach.com Team

Maryland
1 review
0 helpful votes
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Knowledgeable Team
November 27, 2024

The team is knowledgeable and provided insightful advice that truly enhanced my experience and overall satisfaction.

Date of experience: November 17, 2024
Customer Care Team R. ResumeCoach Rep
4 months ago

Dear Paul,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
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Joseph Davis review
December 2, 2024

It was easy to edit the resume, I would like to get a response from a coach to understand what I need to fix though

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 22, 2024
Customer Care Team R. ResumeCoach Rep
4 months ago

Hey Joseph!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your review let us know that we're on the right path, however we're aware that we can still improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lily

ResumeCoach.com Team

Oregon
1 review
0 helpful votes
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Do not make me pay two dollars for a resume ever again. And dont tell me to put at least 50 words on a review either.

Date of experience: November 13, 2024
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Lydia,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lily

ResumeCoach.com Team

Netherlands
1 review
0 helpful votes
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I would have preferred Word Version to be included
December 22, 2024

I would have preferred Word Version to be included. PDF is very limiting

Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
3 months ago

Hey Nene!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your review let us know that we're on the right path, however we're aware that we can still improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Natti

ResumeCoach.com Team

TZ
1 review
0 helpful votes
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Simple to use with a very useful result, i love it...

Date of experience: December 12, 2024
Customer Care Team R. ResumeCoach Rep
3 months ago

Hello Daudi,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team