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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,650
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user ioanniss31
Greece
1 review
0 helpful votes
  • Send Message
July 22nd, 2024
Verified purchase

It was easy, ai makes the experience much easier for beginners

Date of experience: July 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ioannis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user bentrym
Malawi
1 review
0 helpful votes
  • Send Message
May 29th, 2022
Verified purchase

At first I thought it will be hard for me, but it's pretty cool and simple. Had to subscribe for weekly and am looking forward to subscribing to monthly only if I can be redirected on how do I go to the search zone or if you could be helping in searching for jobs as it shows. Am giving the experience 4 stars

Reason I chose this business:

I was searching for better and standard link which I could use to create my resume.

Date of experience: May 29, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Bentry!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user lawrencew127
Philippines
2 reviews
57 helpful votes
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April 20th, 2019

But if I have to be honest, I didn't read their terms and conditions to really know how their service works. After contacting them on Facebook, I received a full refund of that monthly charge. In the end, it wasn't a big deal at all. Good assistance!

Date of experience: April 18, 2019

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user amandas3148
Colorado
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

I really like the templates and the experience was very painless. My resume looks and feels much better and I am much more confident in sending it out now.

Date of experience: March 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amanda,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user ninoskam4
Florida
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Excelent App/ I am currently using it, but my Resume is in Spanish and i have not seen a way to tranlate it yet

Date of experience: August 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ninoska,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lola

ResumeCoach Team

Thumbnail of user rebeccam1224
Texas
2 reviews
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

Very easy to use! Transaction was seamless. As well as the transfer of information when I uploaded mu resume already on file.

Reason I chose this business:

Google search

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rebecca,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user chakoru
India
1 review
5 helpful votes
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June 5th, 2019

I was unknown about this site and while searching for the resume format they charged me $1 in the beginning and after a month directly $29.95 suddenly where I did not ordered. Now I do not find the customer care details.

Date of experience: June 5, 2019

Thumbnail of user janev168
Saudi Arabia
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase

I had a beautiful experience. It was swift and smooth and I built my resume within 20 minutes. The tips and suggestions were also very helpful.
Thank you guys.

Reason I chose this business:

Just googled it.

Date of experience: January 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jane!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user konstantinal
Greece
1 review
0 helpful votes
  • Send Message
May 31st, 2022
Verified purchase

Helpful overall. Interview preparation often includes crafting responses ahead of time in order to focus your thoughts. Consider writing a numbered list of all of the talking points you want to include in your answer. Use the job description and keywords, your rephrased resume items and past experiences that relate to required tasks in the new position.

Making a list will help you outline your thoughts, which you can then shape into a natural answer. With practice, you can ensure your answer only includes relevant information and remains concise and conversational.

Reason I chose this business:

I have headr about it

Date of experience: May 31, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Konstantina!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Thumbnail of user ilegray
South Africa
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

It was fairly simple to complete the resume template with the ready-to-fill sections. I liked the professional layout of the template

Reason I chose this business:

There are lots of different templates to choose from

Date of experience: July 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ilegra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user giovannac68
Switzerland
1 review
0 helpful votes
  • Send Message
October 2nd, 2023
Verified purchase

First time that to start working for an important company you don't have to answer a hundred questions or fill out forms (at least in the initial selection phase).
The CV is enough. AMAZING

Date of experience: October 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Giovanna,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user nahseema
Florida
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

This service is misleading. It say free resume builder but after spending some time to type it out when you are trying to save it charging you.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nahseem,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user lorig926
Texas
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Portrayed as a free service until ready to download and then a fee is required to continue. FALSE ADVERTISING!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lori,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user imamb2
Japan
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

Amazing template!i love how easy the website can provide to make a very simple resume! Amazing

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Imam,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user johnied15
Delaware
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

Would like to have been able to remove the excess space between bullet points.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Johnie,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lizzie.

ResumeCoach Team

Thumbnail of user tiffanym1104
Florida
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

Easy love new learner on resume. Thanks. Will go back on to update and use expert

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tiffany,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user davidc9708
Florida
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

Great service! Super helpful and a great tool. It was very easy to use.

Date of experience: June 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello David,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user cristiant50
Germany
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

Good app it is easy to use and with a lot of AI suggestions. I recommend it

Date of experience: August 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cristian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user paug3
California
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Amazing! Sometimes i run out of ideas on how i can complete my resume, and this tool has a lot ot suggestion of what`s possible to be added an create the best resume you can! Shoutout to Andrew eho supported me via chat! Thanks

Date of experience: June 7, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Pau!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user keabecoem
South Africa
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

I finished creating my resume, after it wanted me to pay so that I can be able to download it. After paying it, it failed to download

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Keabecoe,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Kiara

ResumeCoach.com Team

Thumbnail of user rodnikaj
Tennessee
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

Good job. It was a great experience. I appreciate the help in creating my resume.

Date of experience: August 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rodnika,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user dashab14
Delaware
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

Everything was smooth and easy to figure out, thank you for this.

Reason I chose this business:

It was automatically

Date of experience: August 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dasha,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user nathanb1106
Canada
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

The software was easy to use and gave excellent recommendations.

Reason I chose this business:

Update my resume

Date of experience: August 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Natthan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user heatherz366
North Carolina
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

Easy way to update tour resume and the AI assists were great.

Date of experience: August 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Heather,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user spencerm40
Germany
7 reviews
59 helpful votes
  • Send Message
November 21st, 2019

And read all their terms and conditions before signing up. This advice is for any online service you may use if you don't want to find an unrecognized charge. About Resume Coach, I've used their trial period and thanks to that I had the chance to create a great resume. I paid just for one download and then canceled my subscription. Don't get me wrong, but it's very easy to blame others when we make mistakes and we don't read what we have to read.

Date of experience: November 20, 2019

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Spencer!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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