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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,647
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user jessieh209
Florida
1 review
0 helpful votes
  • Send Message
August 18th, 2023
Verified purchase

HelpExcellent templates, they give help in writing and creating a good resume, thanks for the tremendous input! It is truly gratifying and encouraging to be able to have tools for knowledge.Thank you

Date of experience: August 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jessie,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user williaml3338
Alabama
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Excellent Resume, Easy to use and develop excellent resume

Date of experience: July 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello William,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user alisherz
Kazakhstan
1 review
0 helpful votes
  • Send Message
May 25th, 2022
Verified purchase

I forgot to cancel my subscription, so the money for monthly subscription was withdrawn from the card. Firstly, I decided to write a letter using email, but then I figured out that I can get a help from the website directly. Nathalie's response was very quick and I really appreciate her help. Service is on point

Date of experience: May 25, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alisher!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user melindag236
Florida
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

I felt like I had my own personal career coach with Resume Coach! The site's guidance and encouragement helped me create a resume that I'm really proud of.

Date of experience: April 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melinda,

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user ansiyap
India
1 review
0 helpful votes
  • Send Message
September 1st, 2023
Verified purchase

You are debited my 11.863 omr from my account please credit back the same amount to my bank account otherwise we will go legal action
Show quoted text

You are debited my 11.863 omr from my account please credit back the same amount to my bank account otherwise we will go legal action
Show quoted text

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: August 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ansiya,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user kenp609
New Jersey
1 review
0 helpful votes
  • Send Message
June 6th, 2023
Verified purchase

This product exceeded my expectations! The value is unbeatable, and I felt much more confident going to interviews after using Resume Coach to create my resume. Would recommend!

Date of experience: June 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ken,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user gaiat1
Italy
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

I loved the AI feature and how easy it was to create a nice-looking resume, however I would have liked to move some sections from the main page to the left-side column because it made more sense to list them there, and I could have also only used one page for my CV.

Date of experience: December 21, 2023

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Gaia,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user nguyenh70
Viet Nam
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

I paid ******* VND for a weekly subscription but now I have to pay ******* for something I don't know about, can you help me refund?

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user crystalf328
California
1 review
0 helpful votes
  • Send Message
April 16th, 2023
Verified purchase

Thanks to this site, I was able to create a resume that I'm truly proud of. Their guidance was invaluable, and their platform made the process so easy.

Date of experience: April 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Crystal,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user punyapholk
Thailand
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

Good good good good good good good good good good good good good good good good good

Date of experience: October 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Punyaphol,

Thank you so much for taking the time to leave us 4 stars!

We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user davidr7477
Virginia
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Great experience love the AI tools ability to create clear objectives that stand out.

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello David,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user eldadl
Israel
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

It was very easy and the AI is great, thank you for everything.

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eldad,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jesusg494
California
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Awesome product and easy to use. AI really helps with organizing my thoughts

Date of experience: July 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jesus,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user anniek157
Florida
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

I've used Resumecoach to create resumes for a variety of industries and have always been impressed with the results. It's a must-have tool for job seekers.

Date of experience: May 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Annie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user rodneyh439
California
1 review
0 helpful votes
  • Send Message
January 31st, 2024
Verified purchase

Very easy to use, but it would be better if it offered more than 5 suggestions, and gave you more options to customize the skills sections and order of certain items.

Date of experience: January 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rodney,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user roseannec27
Hawaii
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

Display, changes on fonts, very professional. Clear, better understanding.

Date of experience: July 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Roseanne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user aaronb1402
Oregon
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

Great template builder was very easy to use and many types available thank you

Date of experience: July 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aaron,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user sarab1369
Illinois
2 reviews
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

You're doing great today! Keep up the good work! You got this!

Date of experience: July 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sara,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user dontel13
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

This experience was great and very helpful. Saved me so much Stress. Thank You

Date of experience: July 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Donte,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user dannyb590
New York
1 review
0 helpful votes
  • Send Message
July 29th, 2023
Verified purchase

Thank you ResumeCoach.com, I now have a resume that truly represents my skills and accomplishments. I highly recommend their resume platform for anyone seeking professional guidance.

Date of experience: July 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Danny,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user christinal1155
Massachusetts
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

Date of experience: July 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christina,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Tina

ResumeCoach.com Team

Thumbnail of user crystalw852
North Carolina
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

Neat program. Easy to use! I found this quite interesting. Awesome

Date of experience: July 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Crystal,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user karlc160
California
2 reviews
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

Everything good and easy, i love the experience, just one click

Date of experience: July 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Karl,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user aleahw8
Mississippi
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

More professional choices that stay on theme of the resume.

Date of experience: July 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aleah,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of resume and cover letter templates can depend greatly on the template selected. Some templates offer more customization options than others. If you experienced any problems related to this, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to help you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user saram1762
Utah
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

You're awesome, thank you for helping me get started on this scary job industry!

Date of experience: July 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sara,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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