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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,647
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user meganm1513
Florida
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

Enjoyed my experience! Super Easy. Would not go anywhere else for my resume.

Date of experience: June 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Megan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user amornthepm
Thailand
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Good and easy to made a resume. I hope you come useing this see you

Date of experience: July 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amornthep,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user tanyaj134
North Carolina
2 reviews
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

This was so easy and efficient to use. I loved the professional suggestions, it made my resume so much more professional.

Date of experience: May 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tanya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user lindaj2465
Canada
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Fast and thorough with a clean look. Ability to generate cover letters.

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Linda,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user audied8
Arizona
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Perfect quick helpful and easy too use. Thank you for your service

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Audie,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user kristenc607
California
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Awesome website to help with professional resumes and cover letters!

Date of experience: July 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kristen,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user leoran4
Nevada
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Misleading by advertising as Free! Otherwise, very useful tool and built a beautiful resume...

Date of experience: July 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Lenora!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user timothyk893
North Carolina
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Very good process. Easy and an excellent source for a resume

Date of experience: July 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Timothy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jacobs1497
New York
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Great for those who are short on time, never written a resume before or anyone really.

Reason I chose this business:

Short on time

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jacob,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user keiaj5
Costa Rica
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase
• Updated review

Organized and professional looking resume. Software is very easy to use. Recommendations are appropriate.

Date of experience: May 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Keia,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Very easy to use this software
June 8th, 2024
Verified purchase
• Previous review

Very easy to use this software. Beautiful finished product!

Date of experience: May 29, 2024

Thumbnail of user rickyw261
Virginia
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

Thank you for everything that you have done for everyone...

Date of experience: August 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ricky,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user neemam10
Indiana
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

I loved it totally recommend for anyone who is looking for help on getting their resume done

Date of experience: June 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Neema,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user lillyannan
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase

I completed my resume on Resume Coach within one day, and it hopefully gets me a job.

Date of experience: June 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lillyanna,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user bridgetl100
Virginia
1 review
0 helpful votes
  • Send Message
July 15th, 2022
Verified purchase

This review is intended for the nice man that helped me from the costumer service team, Andrew. He helped me so fast with a minor issue. About the service, I think the templates this site has are very diverse and can adapt to all kind of professionals.

Date of experience: July 15, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Bridget!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user shermanc53
California
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

Looks simple enough to use. Can use some reviews and editing to make it more focus

Date of experience: June 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sherman,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user chanidau
Thailand
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

Good, easy to use, quick process but should to trial one print for free to decided

Date of experience: July 8, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Chanida,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Lizzie.

ResumeCoach.com Team

Thumbnail of user kinok5
Singapore
1 review
19 helpful votes
  • Send Message
June 27th, 2020

Not transparent in their pricing policy. Its a scam, dont use their service! Will overcharge you after 14days. Terms are put in a very small font size compared so it is hard to overlook. Emailed them for a refund as i did not use their service after that one time. They responded that they will not proceed with the refund. Thought i am paying 0.95 cents but end at paying $40.

Date of experience: June 27, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user miriamm352
New Jersey
1 review
0 helpful votes
  • Send Message
June 7th, 2024
Verified purchase

Help me so much to do my resume and the experience is great but l am not done my resume and l need complete

Reason I chose this business:

Is good template

Date of experience: May 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Miriam,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user deirdrag1
New Jersey
2 reviews
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Thanks for the assistance keep up the great work and helping others

Date of experience: August 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Deirdra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user ivankaa2
Switzerland
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

Easy to use and guide you through the steps of resume preparation.

Date of experience: August 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ivanka,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user traceyg272
Georgia
1 review
0 helpful votes
  • Send Message
May 30th, 2023
Verified purchase

Resumecoach is an amazing resource for creating professional resumes. It's easy to use and provides plenty of helpful ideas and suggestions to get you started.

Date of experience: May 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tracey,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user eduardop181
California
1 review
0 helpful votes
  • Send Message
February 23rd, 2024
Verified purchase

The layout made it so easy. They provided all the tools that I needed to make it possible. And gave a lot of features that made it feel very flexible to be able to craft my resume how I wanted.

Reason I chose this business:

It looked like a nice website

Service

Date of experience: February 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eduardo,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user lorenek11
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 29th, 2023
Verified purchase

As someone who struggles with design, ResumeCoach was a lifesaver. The platform allowed me to create a visually appealing resume without any prior design experience.

Date of experience: April 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lorene,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user kristineb249
California
1 review
0 helpful votes
  • Send Message
November 11th, 2023
Verified purchase

The customer support team went above and beyond to assist me. I had a tight deadline, and they helped me fine-tune my resume quickly. I got the job, and I'm forever grateful for their dedication.

Date of experience: November 11, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Kristine,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user meralb
Turkey
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

I checked my account and relaize that 29.65 USD has funded from my account. I immediately consult the customer services. Stephane helped me a lot. I gave information that she needed and she solved my problem at that time. I received an email that include they are gonna pay my money back. Appreciate for Stephane's help :)) Thank you Resume coach :))

Date of experience: June 7, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephane, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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