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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,651
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user danielv886
Croatia
0 reviews
0 helpful votes
  • Send Message
June 25th, 2022
Verified purchase

I though this is for free, in google search i typed "free CV", because i had troubles with paying on previous CV site so i moved to another one which is free, and here i had to pay again (which is not a problem), but again i had trouble paying, it just didn't want to proceed the payment again and again for some unknown reason and I wanted to avoid that. After i re typed all of my CV i had same trouble going on... your site is great helpful and has lot of guidance what I never used but its good to be there, just that payment thing..

Date of experience: May 26, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daniel,

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form: https://www.resumecoach.com/terms-of-use/

Thank you very much.

Kind regards,

-ResumeCoach

Thumbnail of user bunb3
Canada
1 review
0 helpful votes
  • Send Message
October 25th, 2021

So the first time I used it, I didn't cancel in time, they return me the money after I asked, so I thought they are not that bad. But this time I used it again, and cancelled it at the same day because I only want to use for once, and I contacted them to confirm that I've already cancelled. Funny thing happen, they still charge me 38 dollars even so! Now I believed what everyone are saying, they are a total scam company.

Service
Value
Quality

Date of experience: October 25, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bun

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user elizabethh1559
Washington
2 reviews
0 helpful votes
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July 8th, 2024
Verified purchase

Good I will use it again and again thank you for the information. God for that.

Reason I chose this business:

Yes I choose the one I want to use thank God I got and emailed about you all.

Date of experience: June 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elizabeth,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user chastityr22
North Carolina
1 review
0 helpful votes
  • Send Message
May 29th, 2024
Verified purchase

Game Changer. This help me so much with my resume. I would highly suggest anyone to use this resume builder.

Date of experience: May 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chastity,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user charlestont2
New York
2 reviews
0 helpful votes
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October 7th, 2023
Verified purchase

I'd like to say the subscription days for the AI service should be extended to a month instead of 14 days. Overall, my resume looks great upon the creation.

Date of experience: October 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Charleston,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user janb821
California
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

If you're serious about advancing your career, you need to check out Resume Coach. Their platform offers everything you need to create a resume that will impress any employer.

Date of experience: April 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Jan!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user amirv8
GB
1 review
1 helpful vote
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August 10th, 2022
Verified purchase

I started using the trail version to create my resume, but it was not flexible at all. For example I wanted to add icons in my personal information (e-mail, phone, linkedIn...) but I was not able to. Furthermore, I was not even able to change the title of the section, so I was forced to use whatever title that was given there.
Also, when you have a "link" section in your personal information section, you are expecting the link you provide there to be clickable, right? It was not.
Overall I ended up using google docs CV creator which gave me way more options for free.
All that said, your customer support works absolutely amazing! It was extremely fast and helpful.

Date of experience: July 11, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amir,

Thank you for your feedback. We appreciate it very much.

We are sorry, however, that your experience using Resume Coach was not as expected; we are working hard to make sure that you, the users, are satisfied.

We take note of all the details you provided and hope to see you again soon on our platform.

In any case, if you need it, you can contact our support team by clicking on this link: https://www.resumecoach.com/contact/

Kind regards,

-ResumeCoach

Thumbnail of user dannyu28
New Jersey
1 review
0 helpful votes
  • Send Message
April 10th, 2023
Verified purchase

The site and their team made the process of creating a resume so much less daunting, and I'm thrilled with how my resume turned out. I'm amazed! Thank you!

Date of experience: April 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Danny!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user kristofk4
Hungary
1 review
0 helpful votes
  • Send Message
June 19th, 2023
Verified purchase

It was great because they were able to cancel my subscription and I am going to get my money back, because I haven't used their service.
Really remarkable company!

Date of experience: June 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kristof,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user kriss462
Croatia
1 review
2 helpful votes
  • Send Message
August 26th, 2022
Verified purchase

I have purchased a trial period of 14 days and paid for it. However I was not aware that although I have paid for it, that my credit card will be charged for a month period. I contacted the customer support and agent Nathalie has understood my problem, checked my case, reviewed and said that the refund request has been approved.
She was very polite, concise and clear. The refund request was solved in one minute!

Date of experience: August 26, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Kris!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user isreala
Texas
2 reviews
0 helpful votes
  • Send Message
August 7th, 2024
Verified purchase

Thank you for the resume service it was really helpful and I will recommend it to others

Date of experience: July 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Isreal,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user juliau238
Arkansas
1 review
0 helpful votes
  • Send Message
August 7th, 2024
Verified purchase

You kick $#*! noah. Keep up the good work. I hope your work day just flies by.

Date of experience: July 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Julia,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user alliyahc2
TT
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

I was not pleased with how it come out!

I want my money back.

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alliyah,

Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user elliea27
Florida
2 reviews
55 helpful votes
  • Send Message
December 3rd, 2019

Let's be clear about what Resume Coach offers. People don't read what they should read before signing up, and here's the problem. This goes for any online service that may come to mind. I know I can be a picky person, but I always double-check the terms and conditions from any service: from Amazon to Resume Coach. After reading the conditions carefully from this resume builder, I saw that if you don't cancel your subscription before the trial period ends, you will be charged with a monthly fee. So I didn't have any problem, as I had canceled the service before the free trial ended.

Date of experience: December 1, 2019

Thumbnail of user isabellem37
Hungary
1 review
2 helpful votes
  • Send Message
April 29th, 2020

I wanted to make a nice and proper resume and I went through their website and at the end there were options to pay for the resume. I spent almost an hour with my resume there. It is obviously my fault too to fall for that, but they could inform in front that it is a chargeable service.

Date of experience: April 29, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello
First of all, thank you for sending us your feedback through this platform.

Even if your experience was not as you expected, we hope to improve our product as soon as possible.

For more information about your case and an ASAP solution, please contact our customer service team: https://www.resumecoach.com/contact/. You can give us the details by phone or email, whichever suits you best.

Thank you again,

-ResumeCoach

Thumbnail of user rashaunh1
Texas
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

Fast and good it was very convenient and only cost 3$ bucks and dollars

Date of experience: June 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rashaun,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user olgav145
Arizona
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

Awesome. I would like more of these kind of program... I really appreciate it!

Reason I chose this business:

It was the best option

Date of experience: June 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Olga,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user evettel9
Virginia
1 review
0 helpful votes
  • Send Message
July 27th, 2023
Verified purchase

This was an easy process but I thought it was a free service until I got to the very end. Also, I selected a Curriculum Vitae and instead it came up as a resume. It will work though.

Date of experience: June 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Evette!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards,

ResumeCoach.com Team

Thumbnail of user emanuelm77
Illinois
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase

WebsiteIt's been so long since I last needed to make a resume that I had no idea where to start! Hahaha So glad I found this website! The whole thing was super simple and quick. Thank you guys!

Date of experience: January 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Emanuel!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user dylanw387
Mississippi
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

This site was very helpful. Hopefully this site will help me get a job. Im so excited.

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dylan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user pilarg34
West Virginia
1 review
0 helpful votes
  • Send Message
January 30th, 2024
Verified purchase

It was not what I expected nor was it free. I had to pay for a 14 day trial in order to download my resume which I can only edit on the site not on my computer.

Reason I chose this business:

Because it offers AI and it was supposed to be free.

Date of experience: January 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pilar,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Carol

ResumeCoach Team

Thumbnail of user cherylb2031
New York
1 review
0 helpful votes
  • Send Message
April 14th, 2023
Verified purchase

Resume Coach is the ultimate tool when it comes to job search. Their site is so elegant and their team is so attentive to detail, it's like having a personal concierge service.

Date of experience: April 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cheryl,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user user8688
Hong Kong
1 review
0 helpful votes
  • Send Message
September 6th, 2023
Verified purchase

Not like the format, not user friendly! Anyway I don't need a CV, as i don't want to apply a job! So thanks for your help! Pls unsubscribe me from your app

Date of experience: September 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user andresl98
Florida
1 review
0 helpful votes
  • Send Message
July 20th, 2023
Verified purchase

This is a great service. I was able to find a template that fit my needs, and the agent via chat Andrew was super nice. Hopefully this template works and helps me get the job!

Date of experience: July 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Andres,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service agent Andrew, and we'll be sure to share your feedback with them. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We're honored that you chose ResumeCoach to assist you in enhancing your resume. We look forward to serving you again in the future and helping you achieve your career goals.

We wish you an amazing week and thank you again for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user olived21
Ohio
1 review
0 helpful votes
  • Send Message
July 19th, 2023
Verified purchase

I'm so glad I found this site!

I was trying to find a way to make a resume for a job that I really want, but I didn't have any experience with design or coding.

Date of experience: July 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Olive,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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