Retro Stage

The material of the clothes are cheap, the sizing guide is not accurate, there is no refund policy (though they pretend there is), and most important of all... customer service sucks. Overall, do not buy from this shop! They are traumatic!

I love Halloween. And I love vintage style. So when I saw a Halloween themed vintage dress from Retro Stage, I HAD to have it. I work in senior care, and got a lot of compliments from my residents, who lived through the 50s. I was nervous about the quality and fit, but it is high quality and it fit true to size. I'll definitely order again!

I ordered a beautiful flapper dress from them and it arrived in less than 20 days in perfect conditions! It was exactly as in the photos, nothing different or out place and from what I understand the fabric is good. I ordered a XL(I am 165 cm tall and a size 46 in Italy, 14 in UK) and I could have maybe ordered a smaller size, but better safe than sorry. I read the other reviews and I was a bit unsure, but now I have to say I recommend it!

I'm very disappointed. I ordered the dresses, paid expedited shipping, and sent an email to the company saying I needed the dresses by a certain date. I waited until a couple days before I needed the dresses and I tracked the dresses and called the facility the package was supposed to be at and they said they didn't have it. I emailed Retro Stage to see if they would help me locate the dresses because I really needed them by a certain date. I never heard back from them and the dresses didn't even come in in the time frame they were supposed to with the expedited shipping. I am very annoyed with the poor delivery time and not hearing back from the company. Will be returning the dresses whenever they get here and won't be buying from Retro Stage ever again.

The size chart is not correct and when my items did not fit they were not willing to take responsibility. They offered a $30 refund. I offered for us to meet in the middle ($56.50) and they would not agree even though I ordered according to the size chart provided.

I ordered two of these dresses a few weeks ago and loved them. They were made of a satin-like material, which was not what I was expecting, but they fit great and looked lovely, so I had no complaints. I ordered two more and they just arrived. They're made of a cotton material, which is closer to what I was expecting with my first order, they fit exactly like the first two, and they look fantastic! I'm happy with all my dresses, but if you're looking for all of these to be the same fabric you might be upset. I am a size 20 US and I ordered size 3X. I will also wear a petticoat, I highly recommend investing in a good petticoat to give these dresses some fluff!
Good business.

I ordered a super cute outfit and when it came in I realized I got the wrong size, but the support team was so wonderful and told me what to do to get it shipped back and they are returning my money so that I can get something in the right size lol. Thank you Retro-Stage!

I ordered a dress on October 1 for an event on October 26. Plenty of time for the dress to arrive. I paid for expedited shipping. I kept checking the status of the order and it was still not shipped. I emailed the company asking about the delay. I eventually had to go on Amazon to order a different dress. I did not receive the dress from Retro Stage until October 31. I asked for a refund and they wanted me to pay for the shipping. The return department phone number they gave me was disconnected. STAY AWAY.

I bought 2 dresses from Reteo Stage in July 2020. One didn't fit so I followed their strict return process that they seemed unwilling to even tell me about, making it as difficult as possible to return the dress. They ask for an item # for the dress which can be found no where on their on website, only the name of the item. Of course I had to pay for the return shipping, and I included the shipping # as instructed. Here it is 3 months later and no one has contacted me to confirm they recieved the dress, let alone issue a refund. All I've gotten is dozens of spam emails. They should have just said "no refunds" instead of making you send back a dress you paid for so they can RIP you off and sell it to someone else. I'd have been better off trying to sell the dress myself than return it to them. Boo.

I recently ordered a 20s style dress for an event I will be attending in January. I was expecting basically a Halloween costume. What I received was a really nice dress for a very inexpensive price. I was pleasantly surprised at the quality, and the speed of delivery. I figured it was so inexpensive, it was probably coming from China, so it would be months before I received it (which is why I ordered it in September). In less than two weeks, it arrived. It's way better quality than I anticipated (there are a few loose strings, but otherwise it seems decently made). The fit is flattering, and it just looks nice when on. Very unexpected! It's not something I will be wearing a lot, so I expect it will hold up well enough. Another plus: my husband loves it and can't wait until I wear it.

I received the documents to return a purchase and sent it and the garments USPS. They said they couldn't issue a refund because I didn't have tracking info. $70 down the drain because they said I couldn't prove it arrived at their warehouse. Complete BS!