Reverse Health

Sounds like I'm not the only one that wasted and lost money. I totally agree with another review listed below.

Don't waste your money. You won't get it back. They are rude and unethical. They will argue with you and you waste your time because they will win. That is the only way they make money is by taking your money and fooling. I went back-and-forth and I had to give up and realize I lost $75 for nothing. The site is so basic and some recipes don't have food that I've heard of here in US.

"Bought app as couldn't see what it was without doing so and after downloading and viewing for a minute I realised it wasn't something I'd manage. Company offered 50% refund then refused to refund anything. I'm taking this to all the U.K. Tv programmes and magazines that deal in unethical selling techniques. Too much money to just lose."

After paying for 6 months and not using the App beyond first few weeks, as it was glitchy and amateurish, didnt motivate me at all, they took further €99 without any notification or reminder (wasn't aware I had signed up for automatic renewal). Emailed them immediately and before payment had full cleared my account, stating didn't want to renew. Several emails later with disingenuous responses they just refused point blank to refund me.
Hoping my reviews will help others avoid this costly mistake. Cancel your subscriptions as soon as you purchase.

If I could select zero stars as a rating, I would.
This company is nothing but money grabbing who claim to give a $#*! but really don't. I purchased this and had issues with using the app straight away. Once I requested a refund, they did nothing but hound me to stay by offering every free thing under the sun. It was down right harassment even though I made it extremely clear that I just wanted my money back. I was then offered a 50% refund and then told them that I had taken screen shots of all messages and would do whatever I needed to do to warn others. They promptly said they would refund the full amount within 5-10 business days. That was on 30th March 2024 and still have not received refund even though they claim to have refunded me. Reporting them to the ACCC.
AVOID THIS DODGY BUNCH.

No transparency. Downloaded this terrible app, realized it wasn't what I was looking for, requested refund same day, got the run around. Submitted a claim with PayPal, still no refund and they use the excuse that if you go to pay pal and are not granted a refund that they STILL will not refund me. Holding my money. They are a scam and not even experts in this field!

The app has no true settings so trying to cancel is was a whole process, which I thought I had completed then deleted the app. No other thoughts to it until $84 came out of my account automatically. Which they gladly canceled with no refund because they have a million stipulations for a refund even though I had no used it for 2.5 months. I was unimpressed from the get go because 90% of the things in the meals I could not find or afford.

Terrible! They don't explain the program until after you pay, but becase they offer you a money back guarantee, I went ahead and signed up. The app is not easy to follow and the recipes are not simple, so I decided it was not for me and asked for a refund. When I contact customer service for a refund, there is so much red tape to get a refund (I would have to take pictures of meals I made with their recipes for fourteen consecutive days and send them in) that it is alamos impossible to "qualify" for the refund. As the recipes are the main reason I want to get a refund, this is pointless and ridiculous! If their program was actually good, the one back guarantee should be no strings attached, clearly they know they are offering a bad program. I will update this if they change their mind and actually offer me my money back without their ridiculous requirements.

After paying for more than 6 months. As it wasn't working for me I only lost 6 lbs total. The recipes are very good. I asked the administration if I would still have access to the Facebook group / app after canceling. I was told yes! Guess what 2 days after canceling I've been deleted from the app and Facebook group. Pretty petty if you ask me. After paying 6 months at FULL price. I should be able to still see recipes and have conversations with the fb group. Definitely won't be telling g my friends and family to join!

This company is trash. If you sign up for their promotion they automatically sign you up for a stupid subscription. They don't notify you when they are getting ready to charge you for their program and there's no phone number to call. This program does not work. ZERO stars

I downloaded this app and decided very quickly it isn't for me. My first red flag was when I bought one of the e-books at half price and was charged the full amount. When I canceled my subscription after 3 days because the program isn't for me, I was told I wouldn't even receive a partial refund. This program is a complete scam.

Like someone else said, you can't learn anything about the program until you download it. Once I did, I immediately realized it wasn't for me and canceled. They refused to refund my money. Offered me a lifetime membership to Something I can't use. Then offered me a partial refund. Then pulled both of those since I had already filed a claim with PayPal to get my money back.

Auto charged me, was willing to cancel the subscription, but refused 179 refund. Horrible company. Their customer service is horrendous.

I signed up thinking this would be a good option after some research. It didn't work for me, as I found the meal plans too restrictive, and the app didn't really provide much benefit to me. Unfortunately I was set up on auto-renewal and was charged 50% more for the next 6 months than I had been for the initial signup.
When I contacted customer service I was basically told too bad - that's our policy. So I'm out $100 for an app I don't use, and could get no resolution. I've NEVER had an app or software not refund me when I was charged for an autorenewal I didn't want. NEVER. Shouldn't they send a warning email that the charge is coming? YES. Shouldn't I have received a receipt when I was charged? YES. But none of that happened and customer support refused to help me. There are so many better apps out there - Noom being one of them.

I paid $72 for my subscription and decided it wasn't for me. I cancelled it after a month of having it and 6 months later I was charged $99. They are offering 50% return saying they aren't able to give me a full refund. I would think if you can give me 50% back you certainly can give me a full refund.

I have been looking at programs for 2 months. Reviews about this company must be either co-erced and uninformed. This is NOT USER-FRIENDLY! I work in apps and computers all day- you have to cook their recipes- no nutritional assessment if you just want scrambled eggs and fruit or yogurt with sunflower seeds. They refuse to refund my money unless I do their program WITH PROOF when I complained it's not user friendly…

Tbh, I am so disappointed! I paid for the program for 6 months. I downloaded the app and after 1 day knew that this program was not sustainable for my lifestyle. I contacted RH (which their customer service seemed like nothing but poor AI). After about 5 rounds of me saying this wasn't the program for me because it involved too much prep work (nearly 2 hours everyday for a vegan diet)... they kept trying to extend my service for no additional money - first a full year, then forever - basically, they DID NOT WANT TO GIVE ME MY MONEY BACK, whatever it took. When I was adamant that no amount of time with this program would make it fit my lifestyle, then I get the email that there would be no refund because I downloaded the app. I contacted PayPal and still RH refused so I had to escalate it to Paypal to see what they can do.

I paid for 6 months and after 1 day - 1 DAY! - changed my mind. This company is a scam!

I agree this company is a total scam. IF I CAN RATE A ZERO I WOULD! THEY DO NOT DESERVE A 1. We all should get together and sue them and get our moneys back! There has to be some kind of law against apps taking our money and not giving our refund. They wanted me to do the program for 14 days then send pictures of my food lol and evidence that I did the workouts. I dont have time for this bull*** I promised to sue them and shut them down and they refunded me my money in full. BUYER BE WARE DO NOT PURCHASE THIS APP. IF YOUR UNHAPPY THEY WILL NOT REFUND YOU!

Good luck with customer service if they ever respond they are not helpful! Dont ask for your money back.you will never get it!
Stay away- Go directly to NOOM!

I cannot use my app. Countless emails back and forth with no understanding of the problem or rectification of the problem. I want a refund, they are only offering a 50% refund, not good enough

I bought this as a total impulse purchase without checking reviews etc first, and then as soon as I was able to download and look through the app I realized I made a mistake. Within ONE HOUR of purchase I contacted the company explaining everything and asked for a refund, they refused. So, poor company values. The reason I did not like the app/program: you are not allowed to freely enter what you've eaten for the day, you MUST eat from their meal plans or else you cannot track your eating for the day. It allows you to track water and weight, and if you do their exercises, but it is very limited. It said they would provide recipes and suggestions for grocery shopping, but it's literally what they list or nothing at all. Their way or the highway. And hey, maybe someone out there likes that format? But again, just an hour after purchase just looking through the app (they don't let you see the app until you have paid for it, so it's hard to know ahead of time) I found that really is not what I was looking for and that it wouldn't work for me. I was able to purchase the program/app "on sale" for $73, which apparently was 50% off (so it normally costs $141.5 for just 3 months). I don't know about anyone else, but I cant just throw away $73 and the fact that they wouldn't even consider a refund just shows they don't actually care if people like or use their app just so long as they get your money.