• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,606 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1611
  • Quality
    5615

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,674
Neutral
234
Negative
326

Instant Feedback

85,784 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,606)

Rating

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user michaelc10105
1 review
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

I ordered a part and it's missing the required hardware to install it.
I call support and I am treated like an idiot and asked if the parts on the bike are supposed to be used, it was not. Send the pictures that clearly show it's supposed to have more parts.
I call back and get treated just as bad.
I don't think I will be ordering from here again

Service
Quality
Thumbnail of user sarahp2284
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Very happy with this product! Took longer to install than I initially anticipated. Note to some - because they're LED turning lights. When I went to hook them up as outlined, I found one side would work when connected but as soon as I connected the other taillight - when selecting either signal only my 4 ways would come on. After awhile of messing around with the wires, I connected them backwards (positive to negative) they worked fine. Hopefully this helps someone else in the same situation.
Thanks.

Reason I chose this business:

Had it in stock.

Reason I chose this product:

Price was good!

Quality
Thumbnail of user villablahblahi
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

The website runs smoothly and the checkout process is easy to navigate. You get what you pay for so do your research and buy what you want.

Reason I chose this business:

I am new to the world of riding and in my research, leading up to taking my MSF class and buying a bike, I kept seeing Revzella content on Youtube or mentioned by creators; highlighted as a high quality, reputable and fair priced one-stop-shop for moto gear.

Quality
Thumbnail of user chrism4688
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

My Oxford lock came on time as scheduled without complications.

Reason I chose this business:

The reviews on the items bring me to the site.

Quality
Thumbnail of user jonh880
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Fast shipping top gear great price. What else can you ask for in a vendor

Reason I chose this business:

Search engine

Reason I chose this product:

Videos help with choice

Quality
Thumbnail of user stuartf164
2 reviews
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

Great product selection, easy product search, helpful information, good prices and shipping.

Reason I chose this business:

Previous good experience

Quality
Thumbnail of user gabriels776
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Fast, easy and great products! Revzilla knocks it out of the park with their customer service and fast delivery!

Reason I chose this business:

Great products and Great service.

Quality
Thumbnail of user kamz
Kam
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Was good but the filter system for ece certified helmets was awkward where you can't get a filter of helmets that are either 22.05 or 22.06

Quality
Thumbnail of user jimn795
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

It ordered parts from your company and received them promptly and install them on my 1998 Harley.And they were a perfect fit...

Reason I chose this business:

Just searched for the part and found your company

Reason I chose this product:

Availabiliy

Quality
Thumbnail of user joys692
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Fast and easy. Ordered online and had my order in a week. Got it for my husband for Father's Day. He loved it.

Reason I chose this business:

Came recommended by a friend.

Reason I chose this product:

It’s what my husband needed.

Quality
Thumbnail of user paulf2053
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase
• Updated review

Their inventory must be huge. Most items that I have ordered have been in stock. The product reviews are very helpful.

Reason I chose this business:

I know that if I have a problem that they will take care of it.

Reason I chose this product:

After watching the product reviews and checking customer reviews I was able to make an informed choice

Quality
Had exactly what I needed in stock!
April 9th, 2024
Verified site experience
• Previous review
I love the videos
March 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Past experience and zilla cash

A lot of options and the product videos are a big help
April 9th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Previous customer

Thumbnail of user daveb2032
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I ordered a new seat for my bike. It did not take long at all for it to arrive. Description was on point. All be it a seat swap is relatively a simple process I appreciate the "how to" video. Having a place to go for those videos rather than sorting through random YouTube videos is a cool feature and incentivizes someone like me to order from this company again.

Reason I chose this business:

Had the seat I wanted

Reason I chose this product:

I am tall and just bought an FLHR from a shorter dude, I needed something to stretch out a little more so I tried a different seat.

Quality
Thumbnail of user chrisb4322
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Pads were easy to install and worked perfectly on my 2017 Kawasaki z900. Only thing I've noticed is the "bite" on these pads is a tad less than OEM pads, but so far they seem to be holding up way better than the OEM pads. Overall I'm happy with the purchase and I'd buy them again if needed.

Reason I chose this business:

History of ordering from them and they have yet to mess up an order. Also decently quick shipping and good prices.

Reason I chose this product:

No real other offerings for my bike on RevZilla for rear brake pads.

Quality
Thumbnail of user kevinb3365
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase
• Updated review

Very helpful in making sure of the fitment. Easy to connect to someone who is helpful.

Reason I chose this business:

Good products

Quality
Very easy to do and to talk to someone that can help
November 25th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good products

Level 2
July 6th, 2023
Verified purchase
• Previous review

Very nice upgrade. Breathable. Very easy to move with your body not like a hard block.

Thumbnail of user robertm9770
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Boots seemed great, shipping was fast. However, the box was mangled pretty badly and had "display" written on it. Boots seemed to be in good condition but did appear to be a display as indicated, though sold as new.

Reason I chose this business:

Price. Good website.

Reason I chose this product:

Reputation and fit

Quality
Thumbnail of user dannyi65
1 review
0 helpful votes
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July 14th, 2024
Verified purchase
• Updated review

Quick efficient ( great product oem Honda) came in Honda package

Quality
Amazing 🤩 love revzilla
May 10th, 2024
Verified site experience
• Previous review
Thumbnail of user justinb1749
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase

The tail tidy did not fit what so ever, zero instructions for instal, found a YouTube video but they guy cuts out a lot of steps, not sending back because I can use the block off plate for a custom tail tidy. Definitely would not recommend

Reason I chose this business:

Because up until this product I’ve never had a issue

Reason I chose this product:

Was the only kit that doesn’t use factory blinkers

Quality
Thumbnail of user davep1189
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

Greatest ever service and selection exactly what I needed when I needed it

Reason I chose this business:

Sure bet on lo prices great products

Quality
Thumbnail of user michaeld7473
1 review
0 helpful votes
  • Send Message
May 29th, 2024
Verified purchase

The lens has a scratch down the center and it didn't come with a protective cover so I mean yeah it's going to be scratched but I just figured not right out the box lol

Reason I chose this business:

It is was a website I trusted cause I’ve bought from it before

Reason I chose this product:

Cause it replaces the fact of goggles

Quality
Thumbnail of user dennisl856
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase
• Updated review

I ordered universal Highway pegs for my BMW 1250 GSA. Upon opening the box I discovered there were parts missing from the box. I immediately contacted Revzilla and they corrected the order.

Already did

Reason I chose this business:

Previous experience with Revzilla

Reason I chose this product:

Best suited for what I needed

Service
Quality
Easy to shop!
July 4th, 2023
Verified site experience
• Previous review
Thumbnail of user marcusw403
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

I watched several video's and compared products...very informative.

Reason I chose this business:

Best price on the helmet I bought

Reason I chose this product:

Bought the helmet that had the features and price I wanted to pay.

Quality
Thumbnail of user cameronc434
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

No issues or complaints, boxing came as it should. All pieces were there

Quality
Thumbnail of user jayw955
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase
• Updated review

Good overall performance, met all expectations. Highly recommend.

Reason I chose this business:

Have done many orders with RevZilla and always had great experience.

Reason I chose this product:

I have different helmets for my Suzuki DR650 and Triumph T120. It would be ideal to allow me to switch my PACKTALK Bold from helmet to helmet.

Quality
Always enjoyed Revzilla
July 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Go to for gear.

Thumbnail of user iank266
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase
• Updated review

Easy to navigate, didn't get my ten percent for signing up for emails. The jacket seems high quality, fits well, the sleeves are actually long enough(I have long arms for a six footer). Comfortable riding in it, we'll see when it gets hot if I can stay cool enough.

Reason I chose this business:

Quality and ease of use.

Quality
Easy to navigate, reasonable prices
September 25th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Appreciate the honest advice, and riding tips

Thumbnail of user vincents791
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase
• Updated review

I was looking at purchasing my first modular helmet, settled on HJC C91. Wasn't sure of my size, head measures 24.5, I chatted with Nyla, she recommended a 2XL. It was shipped with Fedex, it first said it would be here on Monday 6/1, then a few days later it said it would be here on Thursday 5/30, nothing showed up. Then no updates since 5/25. After emailing Fedex twice, finally received update Sunday 5/31 letting me know it would arrive Monday 6/1, which it did. So I ordered it on 5/23, received helmet 6/1, not revzillas fault that Fedex was so hard to get in touch with. The helmet fits a little tight, but it should loosen up as I wear it. Over all I'm happy with the service I received from Revzilla! I would recommend them!

Reason I chose this business:

I have shopped here before.

Quality
Ordering was very easy
August 9th, 2023
Verified site experience
• Previous review

Ordering was very easy. Had a little problem, but was solved quickly!

I had received 2 different discount codes in my email...
August 6th, 2023
Verified site experience
• Previous review

I had received 2 different discount codes in my email for 10 percent off, but neither one would work on this order. Don't send them out if they won't work!

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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