• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,658
Neutral
235
Negative
324

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

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Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user bobr1199
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Walking on hardwood floors has always almost hurt my feet. I've learned of the 5 metatarsal bones we have in each foot are not "normal". These motorcycle shoes/boots are so comfortable and as advertised, walking around town or a large store is easy. They feel so similar to wearing sneakers but provide a great deal of protection if needed.

Reason I chose this business:

Need foot friendly motorcycle shoes

Quality
Thumbnail of user rylynnw1
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

I was shocked at how well it fit and how flattering it is on me.

Reason I chose this business:

I went to Icon's website and it directed me to revzilla to purchase

Reason I chose this product:

Im located in texas and needed a jacket that could provide protection while riding in the heat.

Quality
Thumbnail of user davidw7793
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

There's not much difference in pricing for motorcycle gear and equipment. Pretty much every site and store is selling at MSRP. It's customer service that makes the difference and that's why I am loyal to RevZilla. I've never had an issue with returns. Orders arrive fast. The site is full of helpful reviews. I had sizing issues with my orders and RevZilla gave me good advice and accepted my exchanges without any issues. I'll buy from RevZilla whenever I can.

Always courteous and helpful.

Service
Quality
Thumbnail of user stevenm3360
1 review
0 helpful votes
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June 16th, 2024
Verified purchase
• Updated review

Great site and products. If purchasing clothing at least on brand of jacket I went with, found sizing to run small so consider larger size.

Reason I chose this business:

Happen to find it during a search

Reason I chose this product:

Jackets and helmets

Quality
Great site nice selection
June 6th, 2024
Verified site experience
• Previous review
Thumbnail of user alexandrep64
1 review
0 helpful votes
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May 8th, 2024
Verified purchase
• Updated review

My Carlsbad jacket was ordered on Wednesday morning, estimated shipping time was indicated at 5 to 10 days and I received the jacket on Friday the same week!

I wrote a full survey on the jacket on Revzilla's site but oddly it was never published (while reviews on other purchased products had been)

Reason I chose this business:

I'm a recurrent customer

Reason I chose this product:

Quality and reliability

Quality
Lots of trouble for the paiement with my credit cardAnnounc...
April 27th, 2024
Verified site experience
• Previous review

Lots of trouble for the paiement with my credit card
Announced handling and shipping time to Switzerland now very long!

Reason I chose this business:

I'm a recurrent customer

Quick and efficient
April 22nd, 2023
Verified site experience
• Previous review

Quick and efficient. Good videos for product description

Reason I chose this business:

Price and availability of product

Thumbnail of user shannonf480
1 review
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

Easily found what I was looking for, easily paid and shipping was super fast!

Quality
Awesome shopping experience!
July 2nd, 2023
Verified purchase
• Previous review

Revzilla had the best price and the fastest shipping

Thumbnail of user stevenw2354
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Easy to look up parts and easy to place orders products shipped quickly

Service
Quality
Thumbnail of user kevinl2813
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

I ordered an Arlen Ness big sucker air filter for my 2001 sportster and they sent me a filter for a different model. Also the filter was of a much lower quality than the original.

It was great.

Reason I chose this business:

I thought they had the part I needed in stock.

Reason I chose this product:

I thought it was in stock.

Service
Quality
Thumbnail of user johns15965
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Great service on time great product updates on delivery recommend to others 👍 👏 👌

Quality
Thumbnail of user markq558
1 review
0 helpful votes
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May 8th, 2024
Verified purchase
• Updated review

Quick and easy shopping. I was looking for a better windscreen for my bike and was going to use the factory upgrade. I went looking for a screen here on Revzilla.com on a whim and found this product which is bigger and was on sale for less than the factory accessory. I'll definitely be coming back for more accessories and parts in the future.

Reason I chose this business:

I've ordered one item from the site and now this is my second purchase. So for both the shopping experience and shipping and final product have been excellent. I was enjoy the online content the Revzilla sponsers and I like to support those content providers I watch often.

Quality
First time shopping or buying from Revzilla, but I...
April 4th, 2024
Verified site experience
• Previous review

First time shopping or buying from Revzilla, but I watch Daily Rider all the time and CTXP occasionally so I thought I would try it out to support the content I like. The experience was easy and fast and I found exactly what I was looking for. I hope to shop here more often.

Reason I chose this business:

I wanted to start supporting some of the online content I view regularly

Thumbnail of user kerryo97
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The process was easy to do online, the prices were fair, delivery came quick after the order & I am very happy with the gloves.

Reason I chose this product:

Needed new motorcycle gloves that were in great shape & ready for me to use while riding.

Quality
Thumbnail of user davek1045
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Quick and easy. My '14 Super Glide needed new skins, so I used the tool to find the right size tire, and had it sitting on my doorstep in 3 days. I am not a wrench turner, or super knowledgeable on mechanical stuff, I just ride a lot, so having RevZilla making it easy for me is very helpful.

Reason I chose this business:

RevZilla has been my go to for nearly 10 years. Fast shipping, competitive pricing, and helpful staff. I’ve only ever had one issue in all that time, and they took care of it without a problem.

Reason I chose this product:

I have the same tires on my Ultra Limited, and like them very much, so I thought I’d try these on the Super Glide.

Quality
Thumbnail of user trentb129
1 review
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

Ordered a set of new Michelin tires. Painless! On my porch in the days.

Reason I chose this business:

I’ve dealt with them many times and it’s always been a good experience.

Reason I chose this product:

🤔….because it was the best product for my application. 🫤 I’m sorry. I’m not sure what you’re asking for here.

Quality
How can you beat Revzilla?
November 29th, 2023
Verified site experience
• Previous review

How can you beat Revzilla? Everything in one place is nice. Like the videos a lot. Very helpful.

Reason I chose this business:

Always had a good experience with this company.

You can't beat Revzilla!
September 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I’ve always had a really good experience with this company.

Thumbnail of user darrickg11
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Love this site just about every and anything you could look for great prices and quick and safe delivery

Reason I chose this business:

Best option

Quality
Thumbnail of user hansu9
2 reviews
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase

These guys are awesome. Great product selection and VERY knowledgeable.

Reason I chose this business:

Product selection 👌

Reason I chose this product:

Safety and comfort...

Quality
Thumbnail of user walterb877
1 review
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase

Good product for the price, very accurately described and shipped quickly

Reason I chose this business:

Prior positive experience

Reason I chose this product:

Great features for the price

Quality
Thumbnail of user juniorc74
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Very nice shop, nice products and fast delivery, I'll order more parts at my motorcycle

Reason I chose this business:

Good products

Quality
Thumbnail of user justinm2026
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Despite starting my bikes occasionally over winter and using battery maintainers, both of my motorcycles wouldn't start on the first warm day of spring. Order two batteries from RevZilla and I was out riding before the end of the week. The websites vehicle selector made it really easy to find the exact size of battery that fits my motorcycles.

Reason I chose this business:

Ability to filter by make and model

Reason I chose this product:

Had good reviews

Quality
Thumbnail of user jacquelineb1255
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I ordered several items from Revzilla but was pleasantly surprised at how well the pants that I ordered, fit. I was nervous about ordering extra large as I typically wear medium but in a long length. But based on other people's reviews, I nervously ordered the extra large and they fit perfectly! For perspective, I am 5'8" and weigh 120 lbs. Great experience overall

Reason I chose this business:

My boyfriend recommended I order thru them as he has made several purchases and been pleased with the items.

Reason I chose this product:

I needed them for riding

Quality
Thumbnail of user davep1153
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Not having replaced a windshield on this scooter before, I didn't know what to expect. I watched vids on YouTube but no one really gave a full explanation of removal of plastic below windscreen.Took off the two screws from the open area below the piece from the front. A bit exasperating to remove the piece until I took a small flathead and sandwiched it in a cloth to not scratch the paint and put it in the rear of the plastic piece (there is a clip on each end towards driver) and just turned the screw head and the clip popped out. Same thing on the other-side. Pulled that out… took off the two bolts on either side holding wind shield on and reversed order to replace. In the end… pretty easy. The windscreen is as advertised. Perfect fit and substantial - not flimsy. I'm 6'1" and it easily diverts air around me for a much smoother, efficient ride.

Reason I chose this business:

Correct part for reasonable price.

Reason I chose this product:

Asked and answered

Quality
Thumbnail of user normanj115
1 review
0 helpful votes
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May 24th, 2024
Verified purchase
• Updated review

I had purchased a helmet with a problem I fixed and was granted a $30 credit - it came up immediately on this order for tires - you guys (and gals) are good!

Reason I chose this business:

Good selection at competitive prices and great customer service - you can't beat that!

Service
Quality
Got help from customer service to complete my order
March 28th, 2024
Verified site experience
• Previous review

Got help from customer service to complete my order - worked fine!

Reason I chose this business:

Quality products at fair prices!

Thumbnail of user edgardoc52
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

First purchase from this site not bad so far, and quick checkout and delivery as well.

Reason I chose this business:

Good selection of clothing and good recommendations from youtube content creators.

Reason I chose this product:

Good style and affordable

Quality
Thumbnail of user brianr1154
2 reviews
0 helpful votes
  • Send Message
May 9th, 2024
Verified purchase

These gloves are great everyday gear. They are thin and light, can stay in my back pocket when not being used, and they look great! I rarely reach for anything else, now that I have these. They run small, however, FYI.

Quality
Thumbnail of user richardm5803
1 review
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase

Took a while to get to me...all is well. Here's more characters to reach 50 minimum.

Reason I chose this business:

Repeat customer

Reason I chose this product:

Right size & price

Quality
Thumbnail of user rayt359
1 review
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase
• Updated review

Took over a week for one of my items to ship, it took way to long.

Reason I chose this business:

My past experiences were positive

Reason I chose this product:

The item looked like it would fit my needs

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

Thank you for taking the time to leave a review. It looks like your order was placed on the 06/07, and the item had a 3-5 business day lead time prior to shipping. It was with the carrier and on its way to you on the 6/15, which is the 5th business day after your order got processed.

Great Experience
July 5th, 2023
Verified purchase
• Previous review

From product reviews to fitment to Lemmy videos, this was a first rate experience. I was able to review and contemplate several exhaust systems until I found the exact one I wanted. I would recommend Revzilla to anyone that wants to work one their own bike.

Reason I chose this business:

The prices are competitive and I liked the return policy

Sitejabber for Business

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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