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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
I bought a battery, and had concerns about the apartment number not being in the shipping address on my order. I was greeted with friendly and helpful customer service, and even received a follow up to make sure I had received my order.
Fits and feels like a hjc helmet recommend this icon helmet if you looking for a good com system for this helmet go with sena 5 or the 5r lite
Every time I order it ships within one or two days and I have it within a week, great service and products.
Was just searching the internet.
Products are at a fair price
Ordered from Québec, i expected to receive the package at least 2 weeks later but it only took 5 days. Quickly and in good condition
By chance via an internet search
My gloves did not come in. I had one tracking number, I called and spoke with Bryce K., while talking to her she searched and found a different tracking number for me. Amazing
It would be extremely helpful if the website offered a comparison tab for several competing products at a time. And if it offered all available optional accessories for the specific item one decides to purchase.
My tire was ordered and delivered quickly and I'm very happy.
Past experience
The helmet came in 2 days and on time. No difficulties along the way. The helmet came in great quality and definitely would shop here again
It had a good deals
To protect my nogen
It is easy to buy since it has many options to choose from and with its tools it is easy to make a good choice
Repeatedly was told my stuff had left the warehouse and was on the way for overnight shipping despite the tracking info saying otherwise.
Called the morning the delivery was supposed to come. Was assured again everything had left the warehouse and was coming that day.
Nothing had left the warehouse.
I was lied to via chat or the phone no less than 4 times.
I have spent nearly $15,000 at revzilla over the years and they will not get another cent.
Repeatedly was told my stuff had left the warehouse and was on the way for overnight shipping despite the tracking info saying otherwise.
Called the morning the delivery was supposed to come. Was assured again everything had left the warehouse and was coming that day.
Nothing had left the warehouse.
I was lied to via chat or the phone no less than 4 times.
I have spent nearly $15,000 at revzilla over the years and they will not get another cent.
Repeatedly was told my stuff had left the warehouse and was on the way for overnight shipping despite the tracking info saying otherwise.
Called the morning the delivery was supposed to come. Was assured again everything had left the warehouse and was coming that day.
Nothing had left the warehouse.
I was lied to via chat or the phone no less than 4 times.
I have spent nearly $15,000 at revzilla over the years and they will not get another cent.
Repeatedly was told my stuff had left the warehouse and was on the way for overnight shipping despite the tracking info saying otherwise.
Called the morning the delivery was supposed to come. Was assured again everything had left the warehouse and was coming that day.
Nothing had left the warehouse.
I was lied to via chat or the phone no less than 4 times.
I have spent nearly $15,000 at revzilla over the years and they will not get another cent.
I appreciate having a realbperson at the other end of the line to answer my questions annd guide my purchases.
I appreciate having a realbperson at the other end of the line to answer my questions annd guide my purchases.
Ability to talk to real people and ask questions.
Reputation of quality
The Cardo unit is everything I expected. Great purchase with exceptional technology. Highly recommend for bike to bike comms while traveling together during long distance trips.
US company. Great website
Great reviews
It is a nice seat and a slight improvement over the stock seat. Is it a $600 improvement...
Jury is still out on that.
Produce was in stock and fast shipping
Based on reviews
I ordered a pirelli diablo rosso 3 back tire on April 16. When I checked out it said my tire should be delivered in the next couple business days so I expected it by the 18 or 19th at the latest. Long story short I contacted customer service a few times during the period I was waiting for my tire and was continuously reassured it would be here in the next couple days each time, (they also gave me a measly $20 credit that is no benefit to me when I don't plan on using them to buy anything again). All in all in I didn't receive my tire till today the 27th nearly 2 weeks after i ordered it when it should've come in a couple days. I understand if there are delays in the shipping process but you guys should atleast let customers know that at checkout or shortly after checkout.
Even though the 4.5" HP slip-ons I ordered did not fit and had to be returned I would give RevZilla 4.5 stars if that score was available. My only consternation is that I ordered the mufflers to begin with and waisted the time to receive and return them. I probably should have called to find out if my Screaming Eagle headers would fit them but was not aware that it could be a fitment issue. Lesson learned on my part! But for RevZilla's part they were prompt, responsive and assisted me to expedite the return. Great customer service on their part.
RevZilla had the slip-ons I wanted so I went with them.
Service was quick and delivery fast but only problem I had was the cushion sleeve in cup holder was too small for my costa coffee cup and and seemed abit top heavy. Which made me worry that I might spill drink on my motorcycle. Which wasn't really explained in description of product. Also it seems very easy to attach and worries me that for that price would be costly if I someone was able to steal it as easy as it can be put on.
They had what I was looking for and the webpage came up. Self levelling cup holder for motorcycle.
Because it was the closest I was looking for.
Some previous customer reviews mentioned that the gloves seemed too tight / small.
A Revzilla video review mentioned that the gloves might be slightly large.
So I balanced those opinions and stayed with my normal size (Medium). (For reference, I have relatively big palms and short fingers and usually wear medium in all sorts of gloves.)
I should have listened to the customer reviews. I'm working on stretching them out, but these are pretty small and tight.
I've bought many items for my street bike, both parts and riding apparel, from RevZilla. I will continue to do so.
Have purchased from RevZilla before! Always good to deal with/great selection.
Good Prices and Selection
Popular windscreen replacement for original Pan America screen. Has worked well as it is stiffer, wobbles less and more wind protection.
Though not in stock when I was searching for it, Revzilla notified me shortly after as to when it would restock and I received it a week later. Great service!
Puig makes high quality windscreens and after having one on my GSA, wanted the same protection on my new Pan America.
Odd interaction w/PayPal. Ended up paying at RevZilla.? Customers like to be certain that payment is accomplished properly. After which, my order was completed successfully. No issues.
Item was in stock. Other vendors were out.
Have owned/used Biltwell visors. High quality, perfect fitment, and perfectly satisfactory.
Odd interaction w/PayPal. Ended up paying at RevZilla.? Customers like to be certain that payment is accomplished properly.
Item was in stock. Other vendors were out.
Excellent, very good………. ……………………………………………………………………….
Good price, fast and free shipping. I had my tire the next day before noon! Incredible service!
Unfortunately picked up another sheetmetal screw in my month old tire!
You had the best price with free shipping. I got the tire THE NEXT DAY!
I've bought from you before. Best prices and best service!
Took a big screw in my back tire.
Amazed at how many options there are and the garage feature is awesome
A friend recommended
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We looked into your order and see we shipped the items as we stated. We apologize for the delayed delivery. Unfortunately, sometimes carriers let our customers and us down. We do appreciate you taking the time to let us know about the issue.