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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Misty was awesome. Other than that. The whole experience was crappy when I received my package of two handlebar risers immediately noticed they were in secondary packaging. Not the drag specialties packaging. I expected One was in an old Ziploc bag. The other was half assed wrapped in bubble rack and severely damaged, like it was a used part even the hex nut was damaged and half threaded Horrible
Misty was awesome. You should value her as an excellent employee. I could only guess about the rest of your company.
First order from Revzilla...great experience so far! I will order from Revzilla again.
I needed a folding brake toe that locked folded so my kickstart would clear the brake while starting.
All the photos show the brake to folded without showing someone holding it back. I assumed it locked folded as well.
This is just a cheap spring dirt bike toe and is useless. I could have bought of Amazon and saved $50 (mostly shipping and exchange)
Had the part I wanted, but then wasnt
Photos all showed the folding tow would stay open. Not spring loaded like a cheap dirt bike tow
I ordered my product.
I Received my product.
The product was too small.
Revzilla paid to have the product returned.
The product was exchanged.
The new product was received.
All is good.
Zack Courts and Ari Henning
It was what I wanted
Everything was perfect and came in right on time. I love revzilla
Shipping was fast, but seemed to ship from two different warehouses
Had the product in stock
Replacement for OEM
Bought my wife some pants that were a little too tight for her. We returned them with the return label that was included in the package. They received them in a couple days and let me know they accepted the return. Then ordered the correct size and they got here fast. Thanks guys!
They have everything you would ever need to enjoy life on two wheels.
Chose the riding pants because they were CE level 2 and around 100 bucks. Can’t beat that
The tool bag I ordered is excellent quality and very well put together. I'am very pleased with it!
Quality products.
It fits my need of a smaller tool bag.
Had plenty of choices for a new helmet and jacket on Revzilla.com, and yet somehow I was able narrow down what I wanted vs cost and landed on Sedici for both. I used the sizing charts provided to nail the fit the first time! Unbelievable. Revzilla.com had lots of research material for all of the items I was shopping for, helping to inform me about every aspect so I could compare items.
Had to call customer service because I ordered wrong color shield and wanted to catch it before it shipped. LoL - too late. Next morning it was already gone. Hows that for fast shipping?
I waited longer on the phone to talk to someone than it took to ship it.
Excellent shopping experience.
-Beetlegeuce
'Cause you got the "good-good"!
The new Klim Badlands Pro A3 jacket i ordered. Arrived very fast and its a great jacket.
Fast delivery great customer service.
I love Klim products and needed a new badlands jacket since my wife took my badlands jacket lol
I love revzilla. I love how fast i receive my items. They are fantastic at delivering very quick.
Was able to find the product I was looking for but was not certain that the product fitted my vehicle. (Ninja 400 vs Ninja 500). I ended up shopping for most of my upgrades on Amazon since RevZilla was unable to determine if Ninja 400 parts fitted the 2024 Ninja 500. Most of my upgrades came from Amazon. All of them fitted perfectly.
I have shopped before. I trust Revzilla. Sportbike Track Gear sends me an email every month saying I have 18.95 free money to spend. I haven't gone back to STG since. Thanks, Revzilla!
I was able to easily find all the things I needed for my bike. And then some. When I ordered about 5 items I received them in a timely manner and well packaged. I will for sure use again for future purchases!
My friends had told me how easy it was to find stuff for my bike as a new rider.
I wanted to add some mods to my new bike and make it my own.
Product was shipped promptly. I actually used this on a 2019 XSR900. With a mild trimming of the plastic tank strap, it fit quite easily. It does raise the handle bars a it.
Availability and service
Best option
I was told the item would fit. It wasn't even close. I had to pay to return the item. That will give me pause next time I think of ordering from this company.
They supposedly had tye item I needed.
It was supposed to fit my vehicle.
Easy as cake! Or is it pie?
Purchased Icon patrol 3 shoes. Prompt processing and delivery. Broken in easily, fit is good (I ordered 1/2 size larger than normal.) I recommend them.
Product availability.
Recommendation from other riders.
No issues start to finish. Just what I wanted for my bike. Looked at several other dealers. Choose revzilla due to price and awesome experiences in the past
Great customer service and quality parts with great prices.
Quick and easy. Chat was helpful getting me the correct item.
Only after market dealer I deal with.
Called and spoke with Randell F about a product. He suggested that I take pictures of my helmet, email him back and he would look up what I needed. Randell F responded within an hour with the correct item. Customer service is awesome!
The only MC gear site I use.
Trustworthy and recommended store. I would be a frequent customer if it weren't for the customs duty to Poland
I have seen many Yours advices on Yotube. Great.
The only time I ever buy anything from a different store is if Revzilla doesn't have it. Even then I tend to pick items they have. The return option is FANTASTIC (among the best I've used) and their reviews are great.
Return options add reassurance, item selection, and reviews
Good review, good price, good design
No complaints anywhere in the process, will be using Revzilla again in the future.
Good pricing and parts selection
Great product selection, and great customer support. They were able to help me get my 10% discount on my first order as I used the wrong link to order my item..
Easy, and friendly customer service.
Brother recommended them…
Brother again recommended I buy the speedometer I needed from them.
I purchased a pair of gloves, on a gift card. I used the sizing guideline online to select appropriate size.
Item received was significantly different(smaller) than expected.
Additionally, I paid the online price of $89.99 for the product. When it was received it was fully labeled and priced at $79.99. Very deceiving and unprofessional.
I returned the items based on sizing.
I called customer service to express my extreme dis satisfaction and being taken (ripped off) for the higher price of a lower priced Item. The explanation from CS was less than clear and knowledgeable trying to cover the lack of knowledge of why I was charged a higher price than it was clearly marked.
I am going to use the credit to purchase an item and clear my balance but WILL Not purchase or recommend this site moving forward.
Very dissatisfied and deceived.
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Parts aren't available for Sedici helmet I bought from RevZilla, so I was told to try Bell parts.
Did not fit.
Was told to try a different brands parts to repair my helmet. Parts didn't fit and sll I was offered was store credit
I starting to question that decision.
Price and appearance
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
I accidentally ordered an open box exhaust that was supposed to fit my 09 sportster. I assume the previous purchaser swapped out parts as the muffler did not line up at all with the bracket provided. Revzilla made it right and I was able to re order a new one, while shipping the open box back.
They answered quickly, I explained how the product did not and could not work. They sent return shipping info quickly to resolve issue.
Reputable, matched parts, prior experience, fast shipping.
I thoroughly read reviews on exhaust purchased, price, look and performance worked out.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
I do apologize for the confusion. It appears that there had been a price increase and it appears the old pricing label was not removed. This was an error on our end it was not meant to be deceptive. We will be reaching out to you to make this right.