• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,660
Neutral
235
Negative
324

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user tylerb1029
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

Sooo many options! And I had my eye on a couple different items for a while that I finally decided to get. Once I ordered them they were all here within a week!

Reason I chose this business:

Had everything thing I’m looking for

Quality
Thumbnail of user justins1829
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Always a good experience with revzilla, usually have everything I need at descent prices!

Reason I chose this business:

Always had a good experience with revzilla so I don’t see a need to shop anywhere else.

Reason I chose this product:

They were what I wanted

Quality
Thumbnail of user gregoryb1456
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Excellent website especially video reviews. Fast shipping.

Quality
Thumbnail of user jps62
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Shipping is nice n fast and so is the confirmation email. They give a good estimate on how long it will take as well and the boxing job is good too!

Reason I chose this business:

Great website easy to use, find, search, and save stuff you like! Great deals too and customer service and the shipping nice n fast

Reason I chose this product:

The best products are the safest and most reliable and revzilla has most of the brands known for that

Quality
Thumbnail of user ronaldop16
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Smooth transaction, and good discount at cycle gear for tire installation.

Quality
Thumbnail of user allanl162
2 reviews
0 helpful votes
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June 21st, 2024
Verified purchase

Quick shipping and great products. 👍 Will buy from them again.

Reason I chose this business:

Excellent selection

Quality
Thumbnail of user benw1389
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I placed an order shipping from two different warehouses, and they both shipped within a day and arrived on time and intact. My exhaust system was double-boxed, so it was very safe in transit.

Reason I chose this business:

It's a well-known name in the industry.

Reason I chose this product:

Akrapovic is the best exhaust manufacturer out there.

Quality
Thumbnail of user manojm53
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Employee was very knowledgeable with products to gide what we wanted.

Quality
Thumbnail of user ashleys1325
2 reviews
0 helpful votes
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May 8th, 2024
Verified purchase

Navigating the site is easy. Never had any issues with my orders so have not had to communicate with customer service but have heard good things. I plan to continue using and recommending Revzilla.

Reason I chose this business:

Great options, fast shipping, reasonable prices

Reason I chose this product:

Wife needs a new motorcycle helmet.

Quality
Thumbnail of user stever2173
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

I've bought many times and it's easy and accurate.
Thank you RevZilla.

Reason I chose this business:

Easy and Fast

Quality
Thumbnail of user moiseso22
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

I needed the helmet for riding course and was worried with the delivery time, but arrived days before. Reliable.

Reason I chose this business:

Internet reviews.

Reason I chose this product:

I needed for a course because the one I brought from
My country didn’t have the DOT sticker.

Quality
Thumbnail of user paulw3118
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Product was received damaged.
A friend purchased the same product a year ago.
The welds looks of much higher quality of the one I received.
Customer service was very good.

Very helpful.

Reason I chose this business:

Purchased before.

Reason I chose this product:

Friend recommended.

Service
Quality
Thumbnail of user katixc
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

My local bike shop told me they couldn't get this tire anymore because it was discontinued. But y'all have it! And for a lot less than the other online parts shops!

Reason I chose this product:

Matches my rear tire.

Quality
Thumbnail of user caseyr287
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Whenever I order from you, my first choices are always sold out. I understand this happens with sales/clearance, but it also happens when items aren't on sale. You need to address your inventory issues for standard sizes. Also, my order was supposed to ship within one business day, but you didn't even process it until it had been three.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

Many events or factors in recent history have an effect on our inventory. We work with numerous distributors and vendors and try to have inventory available or access to inventory. Despite how hard we strive sometimes various products are not readily available. However, we always try to provide the best possible service to our customers and are always happy to try and locate alternatives that might be an option. We’re sorry this has affected you. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com One of our Rider Support Representatives would be happy to help you find similar or possibly better alternatives.

Thumbnail of user grandparentsh1
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

The u-tube tutorial on the Bell Mag helmet was a great vehicle for info. After viewing the videp, we ordered a helmet with confidence for our grandson with his new Pioneer side by side.

Reason I chose this business:

After viewing their video, we felt obligatef to purchase from them. Also, we were convinced that they would give excellent customer service if needed. Try getting that from the other online sources.

Reason I chose this product:

The Bell Mag 2 had the 3/4 coverage that we were seeking along with a solid reputation in the industry.

Quality
Thumbnail of user christianj332
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Was shopping for an exhaust for my 650 ninja Kawasaki & saw great reviews on the yoshi,revzilla had it stock and great shipping got it faster then expected probably took like 3 days tops now my bike sound amazing and gives popping noise with high rpms

Reason I chose this business:

They had the exhaust in stock and what I was looking for

Reason I chose this product:

Great reviews

Quality
Thumbnail of user dallasy10
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

I bought a chrome shifter for my banshee. It showed up quick! Part looks really good. BUTTTT... When I put it on the bolt felt like it was stripping and as u tighten it the shifter was sliding off the shaft. I'm gonna have to remove it in a few weeks when I get a chrome side cover and I'm afraid it won't go back on because it will be stripped.

Reason I chose this business:

Price, availability

Reason I chose this product:

Looked really nice

Quality
Thumbnail of user ernestm321
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

I have had this tire mounted and balanced 6 times and every time I put it on the bike it whobbles. I thought it was the bike or rim so I had the shop check my bike and rim. After spending over $150 on services it was deemed a bad tire. I will be contacting customer support to get this straightened out

Reason I chose this business:

I have always shopped here for price, service and quality.

Reason I chose this product:

I've used this brand of tire before with great results. Just not this time.

Quality
Thumbnail of user everb6
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Easy to install. Comes with pieces to make install possible on various years...decades of years.

Reason I chose this business:

Many products

Reason I chose this product:

Price and reputation

Quality
Thumbnail of user romanv62
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Not much to say really. Just a good source of sundries for all of your motorcycle needs.

Reason I chose this business:

Found via web search

Quality
Thumbnail of user traes11
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I paid for 2 Day shipping and it took around 4-5 days for my item to ship.

Reason I chose this business:

I like there review videos.

Reason I chose this product:

They were highly rated and had good quality’s.

Quality
Thumbnail of user cindyp1050
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

All fit like a glove and shipping was fast and ordering was easy

Reason I chose this business:

Great reviews

Quality
Thumbnail of user amym3576
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

I liked the ease of ordering and got my shipment on time. My son needs a larger shoe and finding shoes for motorcycle drag racing for a larger size foot, has not been easy. Searching on the site, placing the order and then receiving them on time as stated are all reasons for me to be a repeat customer.

Reason I chose this business:

I was looking for motorcycle drag racing boots.

Reason I chose this product:

Quality and had them in the size needed.

Quality
Thumbnail of user jareds633
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Bought a Shoei on a great sale - got here in 2 days from the transaction (so it either shipped same day or took only a day in transit). Helmet was made in 2023 which is acceptable. Revzilla is easy to use and I get good stuff. I'll be back for sure.

Reason I chose this business:

Recommended by a friend.

Reason I chose this product:

I want quality and shoei delivers that.

Quality
Thumbnail of user michaelp3447
2 reviews
0 helpful votes
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May 21st, 2024
Verified purchase

Epic I love these shocks they were super great on my 06 streetglide and now I got the taller ones for my 2013 streetglide so I can't wait to install them and get rid of the old air ride shocks.

Reason I chose this business:

Best prices on shocks and very true to provide proper details about the products. I trust this place more then cycle gear when it comes to ordering parts online.

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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