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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
The title says it all. Good price, availability and fast delivery = Happy customer!
Customer ser ice lady was super. Thanks!
Previous Experience
Bought a new face shield for my Icon helmet and it has done its job.
Good prices
Old one was scratched
Fits very weel, quiet and comfortable!
I recommend this product.
Excellent site!
Just a point and click and my part was on the way. Got here in a couple days and looks great.
They have the inventory and the parts get sent out very fast
The item i bought was the best rated part for my needs. A little expensive but that was not the fault of RevZilla. Happy Customer
Ez Pz order and it magically appears soo after. Product well protected and in great shape
Recommended from a friend
Good selection and price
Item was just like described on the website. Delivery was fast. Thanks.
Good service. Military discount.
Item was needed.
I'm very happy with my purchase. Great product, great experience. 100% satisfied.
I've heard good things about RevZilla.
The product was a trusted name. Also it had good reviews.
Got what what I wanted faster and saved with a refurbished product
Good products and services
Match my bike and protect rating
Product was great like we expected, but shipping was way too long.
Repeat customer
Best product I needed
Repeat customer
I ordered tires and tubes and everything showed up faster than expected.
Good selection and usually equal or better prices
Needed new tires and accessories
Ordered a battery & it was here the next day…Revzilla had the battery in stock
Excellent customer service
It was what was looking for
Service at RevZilla is always top notch!
Needed to make a return
Buying a new helmet
I had to return a jacket due to defect and Revzilla was extremely helpful and credited my account right away so I could get a replacement ordered without delay.
Made returning a defective jacket extremely easy.
Great service
Hard to find jackets in XLT actually in stock. Revzilla has a good selection of them.
Order Quiet (ish) Baffles for my Indian Scout mufflers. I had to get very specific ones and had to contact Support for help. They found EXACTLY what I needed and send a link to the part.
Neede an exact part and could not find it. They found it and sent link to the eact part I needed.
Range of parts available and price.
The ywer at a good price and wer the ones I needed and not one else seemed to be able to find them.
After searching all over I finally found a pair of Vance and Hinse Slip on Muffler at Revilla. I even was unable to find it on the Vance & Hinse Website. They were out. I found the Revzilla had them and at lower price with shipping. I was impressed.
Ease of Use
Vance & Hines PCX 3" Round Twin Slash Slip-On Mufflers For Indian Scout 60 ABS
When the Australian distributor didn't stock the helmet I wanted, I bought it online. It couldn't have been easier and arrived quicker than when I order from an Australian company.
Reputable brand and good price.
Cool design, especially in white and I wanted a modular adventure helmet.
4 stars because I was under the assumption it was a proper modular helmet but the front just clicks in place like a mask. Still cool but doesn't offer the safety I assumed it did. Website could make it clearer.
Sizing guide was super helpful. Found a boot with the features that I wanted and fit on the first try.
Found the quality item I was looking for, and it was shipped in a timely fashion
So far no problems...
If I don't use fifty characters, it will not let me leave the page. If I want to put "No Comment" I should be allowed to say that, with out the hassle of putting characters in to leave. Make this part easier for the customers. This is the ONLY bad experience so far...
Very GOOD.
I liked what I saw,so I thought I would try it.
I liked what I saw, so I thought I would try it
All the people I have talked to,have been GREAT, They are friendly, polite, and professional.
I've been buying stuff from Revzilla for more than a decade. I've never had a bad experience.
I really appreciate the in-depth reviews of things that have many similar items. That really helps me decide between different items that are similar but not quite identical.
Long term experience.
Bought the same product 13 years ago.
I commend them for super fast shipping and delivery on the tires. They even exchanged a tire that I incorrectly ordered for the right one in a very prompt manner. But, the Balance beads that I needed to actually finish the installation of the wheels did not ship until nine days later when they were supposed to ship in 24 hours. Even after I called them on the Fourth day after I placed the order, they didn't ship until the following Wednesday, which was a week and a half after I placed the order. I had to wind up, going to the dealership and paying for the beats again just to complete the work while half of the order was extraordinary the second half of the order that was a crucial part to finish the job was done and delivered very poorly. To give them partial credit they did offer a refund and a call tag on the bees but being a week and a half late that doesn't do me much good.
Well, Customer Service was extremely nice and super efficient and professional when exchanging the front tire that was ordered incorrectly the Customer Service on the balance beads was done very inefficiently and very poorly and not at all in a timely manner despite them being very nice on the phone
Returning customer
Returning customer
I got a helmet everything said it was supposed to be extra large, but the liner was the wrong size. Instead of sending me the correct size or any other option. I have to ship the entire thing back. Wait for it to be processed and inspected and any questionable damage will be blamed on me from what they return policies says, and I'll get some amount of money in return whatever they deem.
Everything took several minutes to process she had to go ask someone else it seemed real and she made it seem like it was an easy process but after the email I received it was clearly not that.
I was finally going to give you guys a try, and it failed miserably
I thought it was a good value and had the new ECE 22.06
Ordered the icon domain, tigers blood in XL, immediately had an issue had to be refunded the money re-ordered the same item and received the wrong size even though all the labels on the box said the correct thing the actual helmet was labeled wrong
The grips I bought are on the bike, but I haven't gotten a chance to go for a ride with them yet
Previous customer, always a pleasure
To replace my worn out old ones
Not my first revzilla purchase. Tires were at a good price and available. Tuner price was higher than on dynojets website but I'm sure if I ordered through them shipping would've cost more and probably would've taken longer to get. Oh well. Tires shipped fedex... FedEx sucks they're never on time, always delays. Wish they'd use someone else.
Parts were in stock and I get rev cash for purchases.
I wanted them
Pleased with the quality of the product & the fast service. Shipping was fast.
The return policy & fast shipping.
I am very familiar with alpinestars products. And love their attention to detail.
Ordering was a breeze & shipping was fast. The website is easy to navigate. And I haven't had an issue with ordering something that was out of stock.
Price, shipping & easy returns.
It's a quality product
Shopping, ordering, tracking, and receiving all went seamless and easy. The product is great and just as described.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.comand reference this review. Please include further details regarding your shopping experience/issue