• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,666
Neutral
235
Negative
324

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

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Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user ryanf925
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

Definitely an upgrade from the original clear visor. Does a great job at getting rid of that hockey mask look and is tinted light enough to consider for night riding. Didn't have a microfiber or any other extras

Reason I chose this business:

Large selection

Reason I chose this product:

Aesthetic choice

Quality
Thumbnail of user josiahj33
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Helmet arrived it perfect condition,shipped to wrong address but it was my fault lol,thanks guys

They replied but luckily I had it figured out by then !

Reason I chose this business:

Friends recommended

Reason I chose this product:

Cause the helmet was cool looking

Service
Quality
Thumbnail of user imrans122
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Sadly I was only able to get one item I wanted because the companion part to it was out of stock, but the one I did get to order arrived quickly and was the correct item.

Reason I chose this business:

I’ve done business with them in the past and it’s been mostly positive.

Reason I chose this product:

I wanted to buy the product for my bike.

Quality
Thumbnail of user jeremyh53
2 reviews
0 helpful votes
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May 15th, 2024
Verified purchase

I got my stuff quick and it was at a great price. It's good to know I have a go to place for my bike parts!

Quality
Thumbnail of user johnc6542
2 reviews
0 helpful votes
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June 3rd, 2024
Verified purchase

Nice and easy to find what I want, and order! Always on hand and in stock.

Reason I chose this business:

Easy ordering, stocked items, ordered with them in the past.

Quality
Thumbnail of user mattg701
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

These riding shoes (boots) are nice, real leather, comfy, easy off zipper, better protection than tennis shoes. That's about all the good things. Otherwise they seem like a 120-150 dollar pair of boots. They're moderately comfortable, nowhere to tuck the laces, no extra ankle protection, and priced like they would have all the features. They also don't give the best footing on the bike (I get it they're riding shoes, but "riding" is still in there), soles can be a little slippery at times. I'm gonna keep them, but kinda wish I woulda went a different direction.

Reason I chose this business:

Great experiences in the past, great experiences now

Reason I chose this product:

Looks although I slightly regret that.

Quality
Thumbnail of user christopherd2068
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

Great turnaround on delivery from point of order. Helmet fit perfectly and was comfortable on its first ride. Color didn't exactly match the online image shown. Believed to have selected a two tone base black helmet and received a jet black one.

Reason I chose this business:

Previous customer experience

Reason I chose this product:

This is my 4th Nolan helmet. Made in Italy. I still use all 4 helmets and all are in great shape.

Quality
Thumbnail of user jonathanm1803
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

The product I received was defective but Revzilla took care of the issue immediately through several emails. The Rokker jeans I ordered were missing the velcro that secures the armor in place in the knee area. I received the option of store credit or full refund, and, while this all took a few days, I was satisfied with Revzilla's attention to detail and willingness to make things right. BTW, apart from the missing velcro, I thought these jeans fit perfectly at the size specified.

Andrew at Revzilla was patient and helpful every step of the way. We exchanged emails with photos of the issue at hand and as soon as we agreed that the product was defective, he was attentive in coordinating credit and free return shipping. He also threw in a some ZillaCash for my troubles.

Reason I chose this business:

Great selection and prices, and easy shopping for quality moto gear.

Reason I chose this product:

Based on customer reviews and perceived quality relating to price. But the product I received was defective and had to be returned.

Service
Quality
Thumbnail of user mikeb3838
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Easy and great the product arrived when stated and was what I was looking for!

Quality
Thumbnail of user rickn365
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Great! Second to none, the best in the business! Easy to order Fast arrival time!

Quality
Thumbnail of user tylerj467
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Good customer service with the price match. Thanks dude whoever you are who helped with the price match

got a price match

Reason I chose this business:

Good selection

Reason I chose this product:

Need some new gloves

Service
Quality
Thumbnail of user ethanc415
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

The item I ordered arrived exactly how I ordered it and it was delivered the following day. I have ordered from RevZilla before and it has always been perfect. Overall great service.

Reason I chose this business:

I was recommended by a friend.

Reason I chose this product:

For the summer riding season.

Quality
Thumbnail of user michaelg6436
1 review
0 helpful votes
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March 29th, 2024
Verified purchase
• Updated review

Always my go to for moto gear! My new Sedici Alexi II Mesh jacket is a winner. Well made. Size spot on. Heavier that I thought with the two liners. Living in AZ it may just replace my seasons old Scorpion Yosemite as my cold weather jacket too.

Reason I chose this business:

Return offender

Quality
The Zilla is always my choice for moto stuff!
October 27th, 2023
Verified site experience
• Previous review
Thumbnail of user gregs1474
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase
• Updated review

Ordering and shipping were outstanding. The problem I have is the product. I've been using Zymol products for years, this is the first time that I have been disappointed in their product, they have change something, not near as good as it used to be. Finding another product to purchase in the future. After spending over $100, very disappointed.

Reason I chose this business:

Order and shop 24/7

Reason I chose this product:

Used to be a very good product, not any more.

Quality
Love revzilla, love the I can buy not using my credit...
December 10th, 2023
Verified site experience
• Previous review

Love revzilla, love the I can buy not using my credit cards and pay early with no penalty.

Reason I chose this business:

Purchase power

Would be five stars if fit kit was in stock, hope to...
July 11th, 2023
Verified site experience
• Previous review

Would be five stars if fit kit was in stock, hope to hear from you soon.

Reason I chose this business:

99% of the time you have the product along with reviews.

Thumbnail of user markw3047
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase

This worked perfectly on my husband's Harley. It came with 2 different sizes so I'm sure it'll fit most handlebars.

Reason I chose this product:

It fit the Ram phone holder and needed a handlebar mount.

Quality
Thumbnail of user patrickg1279
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I've had a 100% positive experience with all products ordered from Revzilla. This company will get my future business.

Reason I chose this business:

They put customer satisfaction as a top priority.

Reason I chose this product:

Great reviews and saw them on a YouTube video

Quality
Thumbnail of user christopherm3367
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Product shipped out fast and arrived in perfect condition with record timing. I recommend using revzilla

Quality
Thumbnail of user enriquem206
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Awesome! Revzilla always has what I'm looking for.
Their delivery time is super regular shipping and received it in 3 days.

Reason I chose this business:

Because you carry parts for my old bike 1996 heritage softail. Thank you

Quality
Thumbnail of user edw383
Ed
2 reviews
0 helpful votes
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April 23rd, 2024
Verified purchase

Easy install and I like how it fits over the existing windscreen. Seems solid, we'll see how it looks after this season! Fast shipping and arrived exactly how described.

Reason I chose this business:

Free shipping to home.

Quality
Thumbnail of user maryg3938
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Ordering was easy.
Product was great.
But, order said it would ship 4-6 days after order was place. That's about when they charged be - but it didn't ship for another week +. NO communication until I reached out - because they wanted me to rate them.

When I reached out the RevZilla, the customer service was helpful,

Reason I chose this business:

I will probably choose one of the other companies related to the shipping delay without communication.

Reason I chose this product:

Met a list of needs and wants I had.

Service
Quality
Thumbnail of user sarahj1992
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

I got my jacket and shoes but the sweater I ordered seemed to have been out of stock. Which is a bummer because I was most excited for it. I will try again when it's in stock.

Quality
Thumbnail of user ericb3015
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Ordered a helmet, gloves, and boots from RevZilla and got them within a week. Had a wide selection of items and was able to find something that I liked rather quickly.

Reason I chose this business:

Positive reviews and seemed trustworthy.

Reason I chose this product:

Because of the price and quality I knew they would have.

Quality
Thumbnail of user lesliep697
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Customer service was exceptional. There was confusion regarding the quantity of the order. Once ordered, the email stated that two items were being shipped. I interpreted that to mean I may have inadvertently ordered two helmets, since I was going back and forth looking at helmets on other websites and may have put it in my cart twice and paid for two, yet the cost was listed for one. I sent an email and received a response the following day that it was only for one helmet. I'm not sure why the email stated that it was sending two items, but all turned out well.

Excellent

Reason I chose this business:

Referred from a family member

Reason I chose this product:

Quality and price

Quality
Thumbnail of user joshuac1135
1 review
0 helpful votes
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April 10th, 2024
Verified purchase
• Updated review

Great place to shop my oil that I ordered had some busted bottles RevZilla instantly replace them and ship them out same day with no cost at all just a great place to shop great prices great people great services

Reason I chose this business:

Repeat customer

Service
Quality
Great always is
December 16th, 2023
Verified site experience
• Previous review
Ok great stuff
November 16th, 2023
Verified site experience
• Previous review
Everything is awesome
September 3rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Great stuff
June 13th, 2023
Verified site experience
• Previous review
Awsome seevice and easy shopping
May 9th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Awsome great job
April 29th, 2023
Verified site experience
• Previous review
Thumbnail of user jerryk651
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

I ordered 4 tiny rubbers washers that could have been shipped in a regular size envelope for a few pennies instead they were shipped in a box that could hold 500 of them little washers and was charged $7.99 for shipping shame on revzilla!

Reason I chose this business:

I don’t know I’m still scratching my head about that

Reason I chose this product:

Because l needed them

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

All domestic orders over $49.99 ship free within the contiguous 48 states. If your order is below this amount, we offer flat-rate shipping at a discount of USD 7.99. International shipping is different depending on the country being shipped to. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com with any shipping cost questions.

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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