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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
I was sent the wrong part number parts, one of their Geeks said "it should work" further research later by me showed it was completely wrong. After requesting a return I was forced to pay return shipping, totally unacceptable to me.
See above your own website showed the parts to be incompatible.
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
They had sidi crossfire 3 srs spare parts i didnt find anywhere else. That was huge. Ship time was decent.
They had what i was looking for and what nobody else had
I recently ordered a new face mask for my Scorpion Covert Exo helmet, found exactly what I was looking for at a good price. It showed up at my house a few days later well before the estimated delivery date.
I heard about Revzilla from a friend
I liked the way it looked
Fast shipping! Thank you Revzilla! Motion Pro hose clamp plier, great product with side access feature.
Availability
Avalability
Fast service
Great product with great revzilla shipping! The Bell race face flex was hard to find, but they had it in stock.
Very helpful
Had the helmet I wanted in stock.
Everything good. Just believe the shippi g could have veen quicker, since Puerto Rico is NOT and international shipping destination because it is a US teritory and has USPS, UPS, FEDEX, DHL Shipping like any other State.
Too short
Great products, pricing, easy to find parts specific to my motorcycle.
Availability
Ordered these bars for my brand new Yamaha XT 250, bars fit perfect. Transaction was flawless
Good reputation and used before on other orders.
World known quality product.
Product I wanted at a good price. Delivered in a timely manner and all is well!
Word of mouth recommendation
Thanks to Anthony's fab-o-lus Revzilla TV video, I couldn't help but buy TWO Bell Bullitt helmets! Thanks, guys, for making it so easy to spend my cash thus making my wallet lighter and more comfortable when I ride my TRIUMPH.
One: You are located in Philadelphia, Pennsylvania, as far as I can tell,
which is cool.
Two: I have had ZERO problems with you guys in the past.
Three: The helmet I always wanted (gold, Bell Bullitt) WAS ON SALE! Yeow!
Four: Anthony is at least as cool as the Fonz.
Got my new tire in just a few days and used the RevZilla discount at CycleGear to get it mounted. Awesome experience!
Because RevZilla is awesome
Love my tires. I got just what I wanted and I will be get them every time they were out.
Good tutorials videos. Give you all the answers you need.
Because it's what I need
RevZilla has very fast service and great pricing, They also have the id.me service for veteran discount.
Great pricing, inventory, fast processing.
Price and style.
Buckles worked great. Shipping and processing time was almost 2 weeks for some little youth boot buckles.
They were the ones with it in stock at the best price
Needed for replacement
I ordered tires with 5 day shipping and received them the next day.
Selection, quality
Price, part experience
All of the gear here is easy to find, competitively priced, and shipped quickly. The reviews from other riders also help me make decisions on fit, style, and what to expect with each item.
I like the selection of multiple items in any given category. The sales are also very good.
I chose the product based on fit, feel, and reviews.
Been a customer for a while, couldn't remember password. But, as usually, found what we needed, easy check out process. Nice to have the PayPal option for pymt.
Ordered new air filter and brake pads. Received items fast and with no hassles. I'm now back on the road where I want to be. Love me some Revzilla!
I am very satisfied with the helmet I chose. It is comfortable and the shield moves really easy.
Have purchased from site before.
I had an hjc helmets before.
Helmet received had obviously been returned previously to RevZilla. Helmet box had prior recipients address label still intact. Pads inside helmet were not connected and sitting bottom of box. Face shield on helmet did not close fully. Returned the product as I do not believe in using a unused helmet. Bought and paid for a new helmet disappointed to get something different.
Took way to many interactions to get to return product.
Like the Nolan helmets
RevZilla offered good pricing and the tires I purchased arrived fast and in good shape. The tires purchased not always or readily available. Would buy from these folks again
Price and webpage
I ordered a helmet and faceshield. The helmet was highly recommended by RevZilla and the faceshield was the same brand. I got both quickly but the faceshield was defective as the RST coating was cracked and chipping. I contacted RevZilla and they sent a replacement within 2 days. The same problem on the new one. Had it not been for their recommendation I probably wouldn't have bought the helmet and faceshield. Now I am questioning their reviewing process as it is clearly a production problem frequent enough to be noticed. To be clear, I am still going to use the helmet and faceshield as I like the style while the defects are only noticeable from very close range and not while wearing the helmet.
Because it was an editor pick that agreed with my style and on sale
I'm kinda really pissed off you guys canceled a part I needed to fix up my bike and it took you guys WEEKS to discover you didn't have the part...i ordered parts from 2 websites because you guys didn't sell the other parts I needed but I received everything else I ordered before you guys finally decided to tell me you didn't have the part in stock...how does it take WEEKS to realize this!? Oh but at least you guys gave me a whole whopping $10 in store credit I'll likely never use because it will expire before I need to order anything from you guys again. What a freaking joke. I've used you guys before and you have been awesome and very timely with communication, so why did you guys decide to drop the ball so hard on this one!?
I've used you guys previously and have had nothing but great service until now.
They are the products I needed to fix up my bike, not that it matters since apparently you guys don't even know what you carry in stock.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
Amazing experience, this was my first time buying from RevZilla and I can see why some many people trust them when buying online. From price up to availability and user friendly page. Everything related to the shopping was on point. Keep the great work.
Thb to match with my gear 😆
Ordered a new unopened set of pads
Revived an open box set of pads
No reply from customer service
Website said they had the correct brake pads for my motorcycle guaranty fit
I need brake pads for my motorcycle
Ordered in stock parts at noon, they arrived the following evening - at a much lower cost than from a dealership.
Repeat customer.
Improved parts available to replace worn out parts.
Great product, fast shipping, clear instructions. Recommend
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We are sorry your experience was not up to standards Please know that we take feedback very seriously we will be contacting you shortly so we can work to resolve the issue.