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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
I bought a pair of slip-ons for my Harley, quite expensive. When I finished installing them and took the plastic wrap off, I realized they were scratched. I contacted Customer Service for an exchange right away...and I'm still waiting to hear back with a resolution. Apparently, because I installed the slip-ons they are treating this as an exception and evaluating if I'm elegible for a replacement. My bad for installing before fully removing the plastic wrap I guess...and for not going with true customer first companies like Amazon. Replace/return with no questions asked. I expected better customer care for $800 mufflers...
Not solved my problem at all
I received an item in a badly damaged box. There were several layers of packing tape, indicating that the box had been opened more than once. This was supposed to be a new item. The Saddlemen CD3600 bag was missing all of it's parts, except the rain cover. It was dusty. It was worn on the bottom.
The plastic bag that the Saddlemen bag should have been in was in the bottom of the box. This was clearly not a new item.
It took several (4 or 5) phone calls and emails to get this resolved.
This was a case of not the best customer service. I finally got a new bag but had to drive across town to ship the bad bag back.
This is not what I expect from Revzilla. In all the years and all the things I've bought this is the first real trouble I've had.
Everyone was pleasant and tried to be helpful.
However I had to send a number of pictures and make several phone calls to get this resolved.
I have done business with Revzilla for years, and bought numerous items.
I have other Saddlemen products and have been satisfied with them.
I have purchased everything from gloves to tires from Revzilla. When something I've ordered doesn't work the return process is pretty painless. I really like the product comparisons. I have really become a big fan.
Almost always has to do with something that doesn't fit properly. Issues have always been solved promptly and properly.
Initially a random choice. Now mostly my only source.
Wide variety of options and ships fast. Items received without issue
Recommended by other motorcyclists
Value for beginner
Great service as always. Waiting for the Michelin rebate.
Past purchases
Pilot 4's were great. Road 6's should be better. 2018 Yamaha XSR900.
Plan to return exchange clothing since the size charts are complete crap.
Previous purchase
Prior purchases
Past purchases.
The derby cover I ordered was listed as correct fitment, however once I opened it up I could tell the size was off.
I'm not skilled with phone shopping, but I managed to get the stuff I wanted and was able to use my gift card. So I'm happy. Thank you.
I like your website.
OEM matched the part I needed. The wait time for the product to show up was longer than expected, otherwise five star review would be warranted
Random Search
I thought all delivery are ship by air. After all its by ground. It took a while.
Coz of pay plan...
Talk of the town!
Everything was as it should be….
Shipping took awhile, but so it goes due to todays shipping situations.
Because I’ve never had a bad experience.
Needed em for an upcoming trip.
Conveyance and effectiveness
Easy shopping experience. I was able to find the oversized Dirtbike fuel tank that I was looking for. They got is shipped to me in a couple days and it was perfect! Thank you RevZilla!
Product arrived quickly, it did not fit so i returned it without ANY hassle. Bought the next size up. It arrived quickly and is perfect. Smooth, professional customer service.
great attitude, great professional and expeditious service.
Good selection, good prices.
Has CE certification and good safety features.
Good selection, good prices.
……………………….,,,,,,,,,,,….,….,,.,, xxx cxxchvgghhcccvbh
Tons of options and information to make the decision that is best for you.
Quick and easy
I knew what I wanted so I searched for it, selected, and paid. A couple days later, my shipment arrived. Pretty straightforward idk what you want me to say lol.
I'm not too far from Philly and RevZilla has what I needs.
Michelin Road 6, they're fantastic.
Box containing item arrived damaged. Contacted customer service for guidance. Provided photos of shipping container and product box. Consultation with CS and inspection of product both agreed that item was not damaged in shipping.
I worked with Jena. Provided necessary details regarding damage to item packaging and inspection of item. Both parties agreed that damage to item was unlikely. I accepted item.
Previous purchases.
Upgrade of current brand item.
Revzilla has been a go to for my Moto needs. The site is user friendly and the fact that there are videos for several products by the Revzilla team help during your shopping experience.
Many options to choose from.
It was needed.
Revzilla comes through as usual. User friendly site makes shopping easy.
User friendly site, works with veterans, and the RPM.
Revzilla always comes in clutch. Pardon the pun.
Go to place for bike life.
Revzilla makes shopping for Moto gear easy. Plus I can find gear for big guys.
Good product descriptions, quick results, and, with the few times I've needed to talk, very knowledgeable and friendly staff. However, it's amazing and frustrating the number of times the product I want is out of stock.
Good variety of products and good prices.
Word of mouth, editorial evaluations, obvious need.
I have used this company several times and have always received excellent service and fast delivery. Very competitive on pricing also.
They were priced competitively and had the quickest delivery date.
They had the exact fit parts I needed.
Very simple and direct purchase process and a vast inventory. Top seller and top products.
I am a motorbike enthusiast and have 3 different style bikes. Revzilla is my go to place for all my equipment. I can tell you they are the BEST out there! Always the greatest experience all the time. I won't shop anywhere else. Thanks for the best online experience and greatest experience
Revzilla is awesome! My go to for all my motorcycle parts and equipment
Love the tire Angel Perilli but did not like the delays in shipping. When I ordered the tire my tracker said my tire shipped but it didn't ship for a week.
Familiar with your site, purchased all of my after market parts from RevZilla.
Good product but a combination of ups and usps made shipping painfully slow
Great customer service just the shipping was super slow
Cheap price and available product
Arai head liner
There was a piece of the helmet which was broken off, not allowing me to fully attach the visor. They asked me to send in some pictures and then they sent me a pre-paid shipping label and made sure the exchanged shipped out as fast as possible. I'm super happy with my helmet and even happier with the people and service of the company.
Cassie-Lee was the most helpful customer service representative that I've come across in a while. Their service and policies make me feel like it's safe to order any product they sell.
Variety and reputation
Wanted something with slightly advanced features that wouldn't break the bank. And the design was fire.
Repeat Customer - And for good reason: RevZilla and the RZ-Crew Absolutely ROCKS!
Thank you again!
Sam -
RevZilla had the 1st pair of boots that I've tried that I'll stick with for life!
[Or at least until' the company stops producing them]
I grabbed the Icon StormHawks in Black 1st
Now I'm back for the StormHawks in Gray.
That said - RevZilla is my 1st Choice Go-To!
⭐⭐⭐⭐⭐ All The Way!
Zero complaints did everything they said ordered a helmet and shoes they got here at the same time shoes came early with the helmet instead of coming a couple days after.
Icon is a known quality product
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We apologize package arrived damaged. It sound as though it happened in transit. Unfortunately sometimes carriers can damage open repackage items and we have to get it corrected for our customers. I am glad we were able to get you your new item out.