• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,668
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user coreys467
2 reviews
0 helpful votes
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May 25th, 2024
Verified purchase

Easy shopping, competitive prices, fast delivery as always. Revzilla never disappoints.

Reason I chose this business:

I have had nothing but great luck with Revzilla. When things are the wrong size, Revzilla makes the return process easy.

Reason I chose this product:

They fit my needs for what I needed.

Quality
Thumbnail of user williamd4052
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Excellent service and price matching for helmet. Will definitely continue shopping with RevZilla!

Quality
Thumbnail of user getdltu
1 review
0 helpful votes
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May 26th, 2024
Verified purchase
• Updated review

RevZilla knows you need parts quick and they deliver it.

Reason I chose this business:

Rated highly.

Quality
Not a lot of options for chain breakers
April 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Items I needed they had. And free shipping.

Reliable
February 16th, 2024
Verified purchase
• Previous review

None at this time. They are just reliable when you order items.

Quality
Thumbnail of user lyled59
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Got a a ls2 challenger gt carbon for a quarter of the price (on sale), so I have no complaints about the helmet I do have to flip my big ole ears straight in the helmet other than that I love the product i received.

Reason I chose this business:

Everyone I know orders from here from riding buddy's to my grandpa.

Reason I chose this product:

It's called the mfing americarbon challenger gt. Y'all salesmaned me up with the pretty colors.

Quality
Thumbnail of user dennism2414
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

It arrived on time according to the shipping estimate. Price was great on this tire. Hope to do more business when I need other bike things. Thank You!

Reason I chose this business:

From watching you tube vids on you.

Quality
Thumbnail of user sarahf1651
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase
• Updated review

Ordered a ton of stuff, never had a bad experience with RZ. I recommend them often.

Quality
I'm always happy with RZ's quick shipping and after...
June 9th, 2023
Verified site experience
• Previous review

I'm always happy with RZ's quick shipping and after sale support, so thanks!

Reason I chose this business:

Previous good experiences

Always easy to use the site, and I know my stuff will...
April 13th, 2023
Verified site experience
• Previous review

Always easy to use the site, and I know my stuff will ship fast and be well packed

Reason I chose this business:

Past experience

Thumbnail of user karlas370
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Ordered a new visor for my Shoei helmet RF-1400. Came as promised, in a timely fashion.

Quality
Thumbnail of user kolelw
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

These guys know most of us ride and sometimes we don't want to wait a whole week or two for an order to arrive. This is like Amazon of bikes. You order and the stuff is at your house within a day or two. Everything I've bought has been no issues, works, and held up to its quality. I'll recommed Revzilla to any of the people I know who ride, but I don't don't have to because ordering from them is a no brainer.

Reason I chose this business:

Word of mouth

Reason I chose this product:

Can’t remember but it’s useful for something

Quality
Thumbnail of user leonardj116
1 review
0 helpful votes
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March 6th, 2024
Verified purchase
• Updated review

Quality experience every time. Revzilla is good for motorcycling. When the actual shipping time is longer than the predicted shipping time on the product page it creates problems.

I'm returning the last tire I ordered because I had to find one locally.

Reason I chose this business:

Fast shipping

Service
Quality
GreatGreat
September 18th, 2023
Verified site experience
• Previous review

Great
Great

Reason I chose this business:

Good for motorcycling

Thumbnail of user davidb11718
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

However, my last order was for rubber intake stacks for my Z900RS. The order took almost a week to arrive and when it did, I was disappointed to see there was only one, when I needed two. Because Revzilla is known for performance I thought they were sold as a set, as one does no one any good. I would expect to receive only one from Kawasaki, but not from a performance shop. Though it's nice to have a go to for parts that usually has everything I need for both my Harley and Kawasaki.

Reason I chose this business:

Past experiences.

Reason I chose this product:

Because I needed them to upgrade my airbox.

Quality
Thumbnail of user tomg1486
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

I have ordered from Revzilla a few times in the past. Always a great experience.

Quality
Thumbnail of user waken
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

RevZilla Made it Very Easy to Pick Out and Purchase a Motorcycle Helmet. Quick Shipping! I'm Very Confident That If I Have Any Issues in The Future Regarding the Helmet I Purchased. They Will Spring into Action to Resolve my Fears! Thanks Guys, and Gals at RevZilla!

Reason I chose this business:

Researched Motorcycle Helmets That Met my Needs, and Safety. RevZilla Has You Covered!

Reason I chose this product:

D.O.T. Approved with Style, and Function.

Quality
Thumbnail of user erikaw247
1 review
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase

I've shopped on RevZilla a number of times and I'm always happy with the quality and variety of the products for sale. There's usually lots of reviews to read through, and they fulfill and ship orders quickly.

Reason I chose this business:

I trust that they only sell quality products, and there’s plenty of product info to help me decide what works best for me.

Reason I chose this product:

My most recent purchase was for a new set of tires to replace an old, worn set. The product I decided on was based on a recommendation by a family member as well as the positive reviews and product images on RevZilla.

Quality
Thumbnail of user dennisv394
1 review
0 helpful votes
  • Send Message
March 2nd, 2024
Verified purchase
• Updated review

Everything in the ordering process went very well. I subscribed to the RevZilla e-mail and text expecting to receive 10% off on my first order, but when I entered the code I was sent, it said the item I was purchasing did not qualify. I wouldn't have saved a lot of money, but still I was disappointed. I was very delighted however, with how quickly I received my order. I ordered with standard shipping on Friday at about 3 P.M., and UPS delivered my package at 9 A.M. Saturday!

Reason I chose this business:

Primarily because you had the exact item I needed, but also because I thought I was going to save 10% on it.

Reason I chose this product:

I relocated the license plate for my Harley Ultra Classic to below the taillight and I needed a taillight with the license illumination window on the bottom.

Quality
Everything in the ordering process went very well
February 16th, 2024
Verified site experience
• Previous review

Everything in the ordering process went very well. I subscribed to the RevZilla e-mail and text expecting to receive 10% off on my first order, but when I entered the code I was sent, it said the item I was purchasing did not qualify. I wouldn't have saved a lot of money, but still I was disappointed.

Reason I chose this business:

Primarily because you had the exact item I needed, but also because I thought I was going to save 10% on it.

Thumbnail of user natanaell3
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

I ordered some OEM parts for my motorcycle and some cleaning supplies for my chain. I don't know if I overlooked it, but I would rather wait a bit longer to have all items shipped at once and pay shipping once. Instead I paid for two shipments and received items in a cluster. Like I said, I might have overlooked it, but I would want an option to just wait a bit longer for one shipment.

Reason I chose this business:

OEM parts are easy to find and acquire from Revzilla.

Reason I chose this product:

Motorcycle maintenance and repairs.

Quality
Thumbnail of user christophert1299
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

Purchased both brake and shifter side pegs. Brake side install completed, no issues. However when tightening the Shifter side the product broke and cracked in multiple areas. Reported to Revzilla Customer Service and awaiting further instructions.

Prompt response, but situation not resolved as of yet.

Reason I chose this business:

Previously good service.

Reason I chose this product:

Form and function

Service
Quality
Thumbnail of user saravananm2
2 reviews
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Cross shopped the same tire with the dealer and found a better deal with Revzilla.

The customer service agent did not have information on how to redeem the rebate from Michelin.

Reason I chose this business:

Preferred online shop for all motorcycle parts and accessories.

Reason I chose this product:

Long tread life and good grip across all surfaces.

Service
Quality
Thumbnail of user robertb9944
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

Nice product. Easy install. Just what I was looking for. Only issue was 2 of the rubber grommets were missing

Reason I chose this business:

Ease of ordering

Reason I chose this product:

Good reviews

Quality
Thumbnail of user bryana608
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I ordered a visor with 2 day shipping since I have the rpm membership. The product took more than a week and a half to arrive.

It took multiple tries to speak to someone

Reason I chose this business:

Because of rpm

Service
Quality
Thumbnail of user brianc4033
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

I ordered several maintenance items (air and oil filters, plus spark plugs). Everything came in the expected time; the only odd thing is that one of the spark plugs came with the filters, and the other three came in a separate box. Not a problem, just a artifact of modern stocking practices...

Reason I chose this business:

Excellent prior experience.

Reason I chose this product:

They fit my bike, and were cheaper than getting them from the dealer.

Quality
Thumbnail of user talmadgeh4
1 review
0 helpful votes
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March 6th, 2024
Verified purchase
• Updated review

Overall happy. I wish that sale items that were out of stock were just...not available to see. Its not a big deal, but I keep clicking on things that I want in the sale section, only for every size to be out of stock. Some items ship slow, but whatever.

Reason I chose this business:

Price/selection/highside lowside fan

Quality
Easy website
January 26th, 2024
Verified site experience
• Previous review

Easy website. Good selection, and supports good content. Revzilla is my go-to moto store.

Reason I chose this business:

Highside/lowside, videos, etc

Thumbnail of user doriend3
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

I received exactly what I ordered. Placed order midday Friday, received following Monday.

Reason I chose this business:

Recommended from friend.

Reason I chose this product:

Replacement

Quality
Thumbnail of user gerryf79
1 review
0 helpful votes
  • Send Message
April 12th, 2024
Verified purchase

The assortment is very wide, from jackets, helmets and gloves, to parts and accessories for your motorcycle, they have everything you need for your ride.

I contacted Revzilla Customer Service via their chat because it was a delay in two of the products I ordered. They ended up being out of stock and cancelled.
The CS Rep gave me the information fast and found a solution.

Reason I chose this business:

Recommended by a relative.

Reason I chose this product:

They looked fantastic, the information provided helped me decide for these specific products.

Service
Quality
Thumbnail of user joeb3149
1 review
0 helpful votes
  • Send Message
March 27th, 2024
Verified purchase

I purchased my Shoei J-Cruise II helmet during the 2024 Daytona Bike Week at the Revzilla vendor tent at the Daytona International Speedway. It was shipped to my home where I tested it on a 85 mile ride on various roads at varying speeds. It did just as well as my Shoei Neotech II. I purchased it for summer riding as the temps are high in Florida. The staff at the vendor tent were extremely helpful. My purchase was seamless and quick. My helmet arrived at my home before I did. Thanks Revzilla! Joe B.

Reason I chose this business:

I have always had great service from Revzilla. They were the only vendor at the 2024 Daytona Bike Week that carried the Shoei J-Cruise II helmet.

Reason I chose this product:

I was able to try the Shoei J-Cruise II helmet on for a proper fit to determine if I even wanted to purchase the helmet. I had been searching for a 3/4 helmet for quite some time and had narrowed it down to this helmet, but wanted to try it on before purchasing.

Quality
Thumbnail of user sharyln3
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

Very easy to use and when I called for a question he was great!

Reason I chose this business:

Buying for Grandson

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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