• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

Write a Review

Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,668
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
See all photos
How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user thomass4434
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

I order and icon helmet and visors but didn't get the right visors to go with the right helmet it was my fault but wish there was so kind of warning about that. But other than my mistake everything was great

Reason I chose this business:

I picked this site because everything I got from here is real and not some kind of cheap knock off

Reason I chose this product:

I like icons graphic and design and quality!

Quality
Thumbnail of user isaiahs131
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Shopping on the website was very easy. Once my package was delivered I couldn't find it. Customer service was able to help me find my package.

I called because I couldn’t find my package anywhere. Support gave me some last ideas to check around. I was able to find it!

Reason I chose this business:

Partnered with FortNine

Reason I chose this product:

Snell M2015 safety rating

Service
Quality
Thumbnail of user garyd1642
1 review
0 helpful votes
  • Send Message
May 18th, 2024
Verified purchase

FAST AT SHIPPING AND RECEIVING IF THERE IS A PROBLEM THEY GET ON IT RIGHT AWAY AND SOLVE IT PRODUCTS ARE GREAT.

Quality
Thumbnail of user marcp568
1 review
0 helpful votes
  • Send Message
May 18th, 2024
Verified purchase

Part came as described and the day it said it was going to be delivered. 10/10

Reason I chose this business:

They had the part I was looking for.

Reason I chose this product:

Because it is the part I was looking for.

Quality
Thumbnail of user byronm161
1 review
0 helpful votes
  • Send Message
February 27th, 2024
Verified purchase

Ordering a new Shoei helmet was simple enough but I managed to place the order without my 10% discount code. When I got the order received email, I responded back with my dilemma. I received an email that my account had been credited very quickly. I thank you and your wonderful staff for being so helpful! I will be returning 🤗

Reason I chose this business:

Past great experience

Service
Quality
Thumbnail of user jasont1829
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase
• Updated review

So easy, and not worried about having to do a return, because y'all make it very easy.

Reason I chose this business:

Return customer

Reason I chose this product:

Good YouTube review by RevZilla

Quality
Thank you, great
January 25th, 2024
Verified site experience
• Previous review
Very smooth, good options
January 16th, 2024
Verified site experience
• Previous review
Thumbnail of user dustint145
1 review
0 helpful votes
  • Send Message
April 28th, 2024
Verified purchase
• Updated review

I wanted to make sure I was getting the right items and confirmed with helpful agent on chat. Would recommend Revzilla to others.

I wanted to make sure I was getting the right items and confirmed with helpful agent on chat. Would recommend Revzilla to others.

Reason I chose this business:

Used before with no issues.

Reason I chose this product:

Better than factory offers.

Service
Quality
Simple to use
April 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Carried product I wanted

Thumbnail of user meghanna
2 reviews
0 helpful votes
  • Send Message
March 23rd, 2024
Verified purchase

I went a size up on these to the Large after reading other reviews and they fit perfect, except for the length. They are about 4" to long for me, so if I wasn't a seamstress already, they wouldn't work for me, but I can easily hem them. I'm 5'3" and 160lb with a bigger booty and full thighs. They are tight the first time pulling them on, so seem like they won't fit, but they do stretch a touch and then slide on easier after that. I wore them around the house for a bit to break them in. NOT a fan of the zipper at the bottom of the leg, but jerking them fixed it for me. Seems like it would have been uncomfortable in a shoe or boot. Very excited for these and my skinny jeans slid right up over them no problem.

Reason I chose this business:

I have shopped with them in the past and they have a good selection, great review videos, and a good return policy if something doesn't work out.

Reason I chose this product:

I wanted a protective base layer so I have the ability to wear more things without constantly buying motorcycle gear to have something new, which can be very expensive.

Quality
Thumbnail of user jcq23
JC
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

When going back from viewing one option to view the rest of the options, the page would not save search settings and revert back to standard making browsing difficult. All else was great.

Reason I chose this business:

Had what i was looking for.

Service
Quality
Thumbnail of user cameronp209
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

I had a great shopping experience. I was able to find the parts I was looking for without too much searching and the prices were better than Amazon.

Reason I chose this business:

I really like the prices that Revzilla has and their shipping was affordable and timely.

Quality
Thumbnail of user russellp189
3 reviews
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Always have a good experience at Revzilla. Easy and intuitive site to explore and shop.

This is my go to site for motorcycle accessories.

Reason I chose this business:

My go-to online shopping for motorcycle stuff.

Quality
Thumbnail of user madisons531
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Very fast shipping, products were perfect. Shipping information was spot on and products looked exactly like pictures online.

Reason I chose this business:

Glow in dark helmets were so fun to look at and order.

Reason I chose this product:

They glow in the fricken dark!

Quality
Thumbnail of user senang4
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

I was looking for protective riding gear and Revzilla's product reviews (video as well) was very helpful!

Quality
Thumbnail of user jeffr1564
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase
• Updated review

I really appreciated watching the product videos prior to making a purchase and then pulled the trigger and received my product quickly.

Reason I chose this business:

The review videos are instrumental in the decision-making process.

Reason I chose this product:

The video and recommendation confirmed my purchase decision.

Quality
One of the best retail sites for online purchases
November 24th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Have purchase items from RevZilla before and have always had a great experience.

Thumbnail of user robertc2709
2 reviews
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase
• Updated review

Ordered my new tires with an expected delivery of two days, and they showed up the next day! Great price, fast delivery... just perfect!

Reason I chose this business:

Long-time customer.

Reason I chose this product:

Appropriate for my riding/bike.

Quality
Always easy
February 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Using RevZilla for years! Great company, good prices, excellent customer service.

Always great info and easy ordering on Reveille!
August 31st, 2023
Verified site experience
• Previous review
Thumbnail of user jamesb9620
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

I have used revzilla before and they are always first rate. The correct item arrived on time and was installed with no problems.

Reason I chose this business:

They had what I wanted in stock and have ordered from them before so I know it will be right.

Quality
Thumbnail of user raymondb1053
1 review
0 helpful votes
  • Send Message
April 28th, 2024
Verified purchase

Nothing is going right this week and we will have the best day possible with our new team at our new location

Quality
Thumbnail of user javierm385
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Great product, received it fast. Been spammed with multiple emails afterwards that I did not sign up for.

Quality
Thumbnail of user michaelh8472
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Site is easy to use. Products are priced reasonably. Fast shipping. What more do you want.

Service
Quality
Thumbnail of user richardp3576
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Over night free delivery on XL pirelli tire, impressive, very pleased, thank you

Reason I chose this business:

Fast shipping

Reason I chose this product:

Fan of pirellis

Quality
Thumbnail of user gabriely150
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

Website could be confusing sometimes but customer service helped a lot

I paid two day shipping for my orders and I got everything partially, I contacted customer service and refounded my shipping money!

Service
Quality
Thumbnail of user ralphh522
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Ignition switch came with no wiring diagram. Fortunately I've done this several times. Overall, excellent service, and product.

Reason I chose this business:

I bought tires before, due to good price. Good experience, I was very pleased.

Quality
Thumbnail of user anthonyr2077
1 review
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase
• Updated review

23% off, plus 10% off for new user, plus 30$ gift card I had, plus 60$ rebate thru Michelin until 3/31. Ended up with a full set of tires for my street bike for 240$. Can't beat that

Reason I chose this business:

I usually do

Reason I chose this product:

Good discounts and good product

Quality
Great price, got my girl all hooked up
April 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Promo helped alot

Thumbnail of user jpd57
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Parts that I need were easy to find. The web page filters helped me find the correct parts for my bike.

Quality
Thumbnail of user frankm2641
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

Great helmet and easy purchase and fast shipping. I would definitely recommend revzilla to anyone looks for great products.

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

How do I know I can trust these reviews about RevZilla?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RevZilla?