- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
I purchased my windscreen for my 2023 honda cb500f fairly easily. It arrived quickly and fit great.
Good costumer service, one out of two items with immediate shipping, the other on the standard time with tracking. Quality materials.
Great one on one response
A good variety on options to buy.
Because they fit perfectly to my bike.
The service said it would take 5-7 days to deliver my tires. Took 3 and the tires were in perfect condition. Taking all my business here from now on
Motosport sucks
Its what i wanted
Great, but wish the discount code for first time order applied to all products. Overall I was expecting to spend a bit on sets for me and my wife. We love the gear!
Bro. It's like, I got a tire at another place. They sent me the wrong size, because the size I ordered wasn't in stock. You know how bummed I was? So bummed. Couldn't ride, bogus. My rim was sitting there without rubber all weekend. Makes me sad thinking about it.
I ordered a tire from another store, they didn’t have my size in stock, so they gave me the next size larger. How does that make any sense. Returning that tire. I should’ve just stayed with Revzilla.
Got the heated grips to extend the season, they look good and were easy to install.
Like the competitive pricing and wide variety of products
Easy to order. I hame a weird body shape. I needed a new jacket and called and spoke to a rep. Based on his advice i have a jacket i love and the first ever to fit properly
I've just bought a Simpson Mod Bandit helmet from México and I've go it in less than a week!
Great service!
I trust Revzilla to buy from Mexico City.
I already have one, I need another for a gift.
First order, shoes didn't fit. Tried to use the online chat function on the website to talk to their gear specialists about sending them back and finding ones that did - waited for almost an hour at "first in line, 3 minute wait" before I gave up and just made another order. I'm a new rider - ordered my first riding jacket/flannel and the armor of the SAME BRAND AS THE JACKET, and the shoulder armor didn't fit at all. I'll have to trim them to fit I guess, because sending products back to Revzilla costs almost half as much as the shoulder armor cost in the first place.
Recommended on Reddit.
What I could afford.
I was "number 1 in line" and the wait time on the live chat was 3 minutes, for nearly an hour before I gave up. I hope these boots fit, because the shoes I ordered were too small and I have to send them back.
The customer service agent was very nice and took care of the issue.
$15 off coupon. I usually buy from Cycle Gear.
I wanted new summer riding gloves.
RevZilla has ended up being my "go-to" for online cycle part shopping. Easy to find what I need, and have never had any issue with the products they sell.
Ease of locating parts.
Reviews on products and quality.
Very pleasant experience. Helped me solve all issues. Very professional.
Free shipping
Price matches!
Name brand part. OEM
It's easy to search for the product you need and easier to find it
I’ve ordered before and it works
Because I needed it
Great offers
Great site. They had exactly what I needed and delivery was prompt and accurate
Revzilla does the job, as always. I have used them for years and will continue to use them in the future. My items were shipped in less than a day and at my door in less than a week.
As anyone who shops or searches RevZilla already knows, they've got one of the easiest sites to search on, they're parts lists are always up to date, and accurate. I placed an order for a new tire Sunday evening and it was at my door before lunch on Wednesday. They'll for sure keep my business.
Long time customer
Ordered an Atwyld/Bell helmet for my wife, she tried it on, didn't fit to her liking, so I repacked and returned it.
Shopped there before.
Atwyld styling graphics on Bell helmet.
I've bought several accessories and protective clothing with little to no issues on fitment or compatibility. My last purchase was a 14mm chain to secure my latest purchase. Last bike was stolen; this one will, hopefully, NOT leave my yard without my say so! Fingers crossed!
Went to them in the past and easy to find through their bike compatibility search.
To better secure my investment.
Super easy to find items and great selection of parts and items
Fast easy and hopefully everything will fit. Good quality. Fair price.
Wide selection and reasonable pricing.
Met all expectations. The fit was approximately what I expected. The quality was good. The prove was reasonable as it was an older item and was priced for clearance and the delivery was timely.
Reasonable prices decent quality
You have to pay return shipping regardless of the reason. All customer support lines operate only during east coast business hours.
Contacted them but only to find out that they closed hours before because I'm not on the easy coast.
Usually it's easy painless ordering
Has great reviews but the size I ordered was because of being right st the cusp of the next size up which ended up being too large.
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We do apologize you had an issue. We do charge a return shipping fee if you use our prepaid return label. There are always exceptions and you would have to reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com. We are open from 9am-9pm EST to try and accommodate our customers in all time zones. You can also email us at cs@revzilla.com and one of our team members will respond to you.
My shopping experience was great so far. Looking forward to purchasing more items within the near future.
RevZilla had the product that I was looking for.
My motorcycle uses inner tubes and revzilla had the correct size.
Tons of parts for specific bikes and they always ship by the next day.
RevZilla seems to have more parts for sport bikes.
For easier maintenance on my bike.
Once the item shipped I was able to track the item. I was not charged until the item shipped. I appreciate this as ebay does neither and allows customers to be ripped off
I'm happy with my jacket and the buying process. However, I live in Hawaii, and the shipping has been complicated on this and previous purchases. When I purchased it would not let me give a PO Box for delivery. So I gave my physical address. Free shipping took over 3 weeks to get here and was delivered at the post office where my PO Box is. They said they almost sent it back. Revzilla needs to realize that when you send an item ground shipping on USPS to Hawaii, it literally goes on the ship. This is new as of about a year ago. Please update your system.
I ordered this Racing Bros monoshock through Rezvilla but it was drop shipped from an unknown seller. The box it was shipped in was huge. The shock was dropped in the box in its original Styrofoam case but without its original box. The shock was no longer in its Styrofoam holder and the preload adjuster and hydraulic reservoir were also flopping in the box. It appeared undamaged so I installed the $750.00 shock. Disappointing how some moron would not even put bubble wrap or crate paper in such a huge box knowing what was going to happen.
Using Revzilla, is the power of Revzilla, cycle gear, and JP cycles thats a powerful group.
Its been awhile since I last went shopping specifically on Revzilla. Signed into account and everything worked just as the time used.
My typical go to for bike stuff.
Easy to navigate the site! Always fast processing, timely updates, and usually well packed.
Ive spent a small fortune with revzilla over the years.
Very easy to size off reviews. Fast shipping as always. True to size for me. The day I put them on my wife said I looked like the witch from the wizard of Oz. The toes are quite pointy. I wore them to work and caught a few witch jokes as well
My go to store for years.
Have older boots from same company. These were on sale and opted to try them.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
I do apologize. I am unsure what possibly could have happened as our average hold time for a chat depending how busy we are is only 2-5 minutes. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com should this ever happen again.