• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,668
Neutral
235
Negative
325

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user anguss48
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Very happy, had the tire I wanted in stock, at a fair price and delivery was fast.

Reason I chose this business:

Availability of the tire I wanted.

Reason I chose this product:

Tire is a newer latest version that I had trouble finding locally.

Quality
Thumbnail of user ericj487
2 reviews
0 helpful votes
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May 19th, 2024
Verified purchase

No news is good news, all went smoothly and happy with purchase.

Quality
Thumbnail of user robertc8224
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Items were exactly what was stated in the app. The chai and gears look more sturdy than the OE.

Reason I chose this business:

Price and selection

Reason I chose this product:

To replace worn out OE equipment

Quality
Thumbnail of user olivias907
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

YOU GUYS ARE ALWAYS FAST, YOU PICK UP THE PHONE, THERE'S ALWAYS HELP WITH RETURNS IF NEEDED, GREAT PRODUCTS/PRICES AND OPTIONS. LOVE REVZILLA. And about this product, had one before, great lock. Lasted me 5 years, dropped it a bunch, left it in the rain. The alarm slowly died out, even after I changed it, but lock still worked. Only getting a new one because I lost my keys!

Thumbnail of user andrewm3330
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

As always the whole process was easy. From finding the correct parts to fit my bike, to ordering, to fast delivery everything went smoothly.

Reason I chose this business:

I like Revzilla’s selection and pricing. As an RPM member 2 day shipping is free which is awesome.

Quality
Thumbnail of user gilesp13
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Had the parts I needed and easy look up thank you. Delivered on time and all parts were correct and no problems.

Reason I chose this business:

Had the parts I needed and website easy to navigate and find what I needed.

Quality
Thumbnail of user davidt3852
1 review
0 helpful votes
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February 24th, 2024
Verified purchase
• Updated review

I've been a RevZilla customer for several years. They offer quality products that fit every budget. When in doubt about a specific product competent guidance is only a chat, phone call, or email away. Shipping is free for all products that cost over $100 dollars. My most recent purchase was an Arai helmet and Cardo helmet situation. Service was timely and the products as advertised.

Reason I chose this business:

Previous excellent service and products.

Reason I chose this product:

Arai is a top of the line helmet manufacturer and Cardo provides an excellent communication system.

Quality
Easy to navigate website
August 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Have used for years. Quality gear, quality, professional service. Trusted!

Thumbnail of user brodyf13
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Great products! Reliable and great prices! Will definitely come back! Great shipping times and customer support!

Reason I chose this business:

Reliable good products

Quality
Thumbnail of user jasonc2250
3 reviews
0 helpful votes
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April 25th, 2024
Verified purchase

Ordered new MX boots and once again wasn't let down. I use RevZilla for all my online MX shopping. Super fast shipping. Thanks again.

Reason I chose this business:

Convenience and inventory.

Reason I chose this product:

Price and ratings. Looks also.

Quality
Thumbnail of user richardl3376
2 reviews
0 helpful votes
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March 30th, 2024
Verified purchase

The Gear Geek, Kiana B. Was very helpful! She extended the courtesy of an especially low price and my ordered item arrived in a reasonable amount of time.

Reason I chose this business:

Price and efficiency!

Quality
Thumbnail of user carmenp420
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Always quick shipping, and as described. You wanted my feedback, you got it

Quality
Thumbnail of user devona67
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I dropped my shadow and revzilla got the parts in faster than I can get it ready to fix

Reason I chose this business:

Your ads and YouTube shows

Reason I chose this product:

Broken replacement

Quality
Thumbnail of user justind878
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

I have been a loyal customer of RevZilla for several years now. They have a huge inventory at competitive prices, and my gear always seems to arrive a day or two before promised.

Reason I chose this business:

Previous experience.

Reason I chose this product:

Previous experience with the brand.

Quality
Thumbnail of user ronaldw1438
1 review
0 helpful votes
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May 18th, 2024
Verified purchase
• Updated review

With a wide range of products and prices as low as you'll see, it was a great experience.

Reason I chose this business:

Bought from them before

Quality
Great service and product!
April 7th, 2024
Verified purchase
• Previous review

The ordering process is simple and the products are limitless. If you need anything related to your bike or apparel related, they have it

Reason I chose this business:

Product selection and price.

Reason I chose this product:

Well known brand with trusted history.

Quality
So easy to navigate and no hoops to jump through
May 29th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Price, product options, payment options

Thumbnail of user tophert3
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

The random deals the site gives are pretty killer.

Reason I chose this business:

It's the best to my knowledge.

Reason I chose this product:

Icon is a good brand, and the design was sick nasty.

Quality
Thumbnail of user bryony3
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Parts in stock and ready to ship. Quite a savings over buying used oem

Reason I chose this business:

Had my part and on rpm

Service
Quality
Thumbnail of user roadkingy
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase
• Updated review

Received wrong item
returned and charged for shipping.

email

Reason I chose this business:

Great selection

Reason I chose this product:

Size and style in stock

Service
Quality
Great price
May 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great selection

Thumbnail of user carolynt784
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Overall experience is great 😊! I would use this site again for sure!

Reason I chose this business:

They have most of the products I need for my project and they were easy to order!

Reason I chose this product:

These were the parts required by my mechanic for my project!

Quality
Thumbnail of user brettc387
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Always love shopping Revzilla. Customer service and selection are second to none.

Reason I chose this business:

Consistently the best.

Service
Quality
Thumbnail of user cjo28
CJ
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Nothing but perfection from Revzilla. Always on time in perfect condition.

Reason I chose this business:

Only reliable place for quality gear!

Quality
Thumbnail of user geneb387
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase

Order arrived as expected and the pants fit great!

Reason I chose this business:

Authentic products from OEM’s, fast delivery, great service.

Reason I chose this product:

I tried it before in a store and it fit well, matches jacket.

Quality
Thumbnail of user mickaelm19
1 review
0 helpful votes
  • Send Message
March 30th, 2024
Verified purchase
• Updated review

Got everything in my order as requested, got my Large long sleeve shirt, washed it and now its pretty much a medium and the sleeves are halfway up my forearm. Not cool.

Reason I chose this business:

You always have what i need in stock

Quality
Everytime i buy stuff, its always right
March 9th, 2024
Verified site experience
• Previous review

Everytime i buy stuff, its always right. Sent fast and customer service is always available! Plus you do military discount which is HUGE!

Reason I chose this business:

You always have what i need in stock

Thumbnail of user stevens3782
1 review
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase

One item was late I called customer service. The woman was nice. She informed me the item had arrived 20 minutes earlier. It worked out. But it did extend project completion by a week. It's winter no big deal. Customer service person was pleasant and helpful.

Reason I chose this business:

I had a super pleasant experience with a previous order.

Reason I chose this product:

Name recognition and price.

Service
Quality
Thumbnail of user steveg2327
1 review
0 helpful votes
  • Send Message
April 17th, 2024
Verified purchase

No problem i have used you before. I ordered a size bigger based on your reviews and it fits perfect

Reason I chose this business:

I can return the helmet if it doesn’t fit no charge. I can’t do that with amazon

Quality
Thumbnail of user jcn18
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I saw i bought i received and installed. Looks great sounds louder than i thought, but manageable. Graves slip on for zx4rr

Reason I chose this business:

Best price compared to other sellers

Reason I chose this product:

Sounded the best on videos i viewed

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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