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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
No issues purchasing and shipping the product but the returns experience needs updating. Needs to be more like Amazon's process.
First place I looked.
Needed more wind protection.
RZilla had what I needed at a solid price. Got it to me quickly. Parts fit my helmet correctly. Now I'm rolling much more comfortably.
U guys had a very hard to find helmet part… AND I could use my Zika cash!
You’ve got the best deal on the bike bag I want.
Got a stacyc brand new in the box. Put it together 4yo got on it to go and nothing. Called Revzilla wouldn't do an exchange. Had to call stacyc and waited a week for new motor and esc that I had to replace myself. Again brand new! 4yo was devastated.
The experience is just awesome. The shipping and delivery was fast that too across the globe. Barring the huge import duties would love to shop again. Would suggest to make exhausts available to ship.
Not really resolved. Generic response.
Youtube vids and promotions
Was looking for an upgrade.
I needed a replacement mirror for my V-Strom 650. The one I purchased is very similar, and if anything probably better made than the original, however, it's not a perfect match. There are clear differences. I would buy again, but might prefer to get it from Suzuki just to keep from making it obvious there's a difference from stock on one side.
I had a gift card from REVER
Revzilla has fallen from what it used to be. Lots of out of stock, slow drop shipping. Unfortunately, they are still the dominant game in town or else I would have gone elsewhere.
Free shipping
Fits my bike
Way too many things are out of stock and not listed as such until you try to order them.
Habit, I suppose
They have everything you could need. At good prices. They are very helpful if you have any questions.
Very helpful and understanding.
The best in the game.
High quality gear.
Very reliable
America to NZ … wow! Thank you. Website easy to use. Quick response. My boots arrived two weeks after I ordered them. Advise of size was spot on.
I found a wide range of reviews that expressed a wide range of experience that gave me confidence that RevZilla was legit and reliable.
I tried on a men’s pair of TCX riding boots and loved the arch support. Decided to look on the internet for somewhere to buy TCX women’s boots.
Quality is great, my husband loves them! Got here on time, easy to break in. I swear he would never take them off if I'd let him.
Husband did his research lol
Husband saw this product to be better than others he's seen and it sure has lived up to its quality.
I wouldn't have paid 30 bucks to overnight a small part if I would have known it wouldn't arrive until the next week. Other than this experience I love Revilla.
Went smooth. Nice to have the first responder discount. And the open box was worth it. Pipe looks great. Can't wait to put it on.
Didn't have thunderheader. Compromised and went with this one.
Replaced my AGV Tourmodular with the updated newer version, night and day difference, helmet gets 4.5 stars ( out of 5) for all categories, only slight issues, when flipped up, visor rattles a little at speed and vent switches are difficult to open & close with winter gloves, review is behind the windscreen of a 2018 Goldwing.
Past experience was good
The helmet was too big, so I exchanged for a smaller size. The rep was nice, efficient, and communicative. The process was quick and easy. And the new helmet fits great. I liked that I was able to talk to person in less than 20 seconds! That means everything to me.
Described above.
I hear about the good reviews and their reputability and they had the product I was looking for.
It was a helmet for dirt biking that fit my needs.
Jonathan was awesome! Exchanging my helmet was super easy! Thank you! Will definitely shop again.
Great products, informative videos for many products. Very fast shipping. Fast return processing and great customer service.
I mentioned that I was disappointed that the product exclusion list was extensive after signing up for 10% off my first order by giving my email address. Without hesitation, the credted my account with $6 based on what I ordered. That meant a lot.
They had what I was looking for with a wide selection.
The product videos helped me narrow down the wide selection. Good prices. Customer service was exceptional
The item description indicated t was a match for my motorcycle However, it does not Fit properly. The packaging of the skip plate indicates it's for the same manufacturer but not the same model.
Good experience in past.
The recommendation based on the bike I entered. Show that this product fits.
Great info and the sales guy I spoke with answered all my questions. Boots fit like a glove and very comfortable.
A referral from a friend
I ordered a helmet size XL, I got size L instead.
Sent it back, bought a new one size XL, got S.
Very disappointing and a hassle for me.
Good price, fast delivery.
I had AGV before, I love it.
Very good customer service ans after sales service
Awesome product list and ease of navigation.
Other products are more expensive. Maybe can offer discounts.
Product that I am looking for is available
Product availability.
Always a pleasure to do business with Revzilla! My go to store for all my riding needs! Best customer service! Best prices! Best selection! Best over all!
Had a credit on the account
Great company to buy from. Easy and great customer care
The description of the name brand product was right on the money. Its use with multiple types of batteries was desirable. The price was not the lowest but correct for the market. Item was well packaged and shipped promptly.
Previous good purchasing experience.
Quality. Name brand. Multiple capabilities.
Very easy to use website to use with drop down menu options, good search engine as well.
Because of the YouTube channels I follow.
Because my motorcycle didn’t come with it.
Easy to navigate website with filtering option you have, happy camper here!
I did my research! :)
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.