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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Very happy with the entire site experience, shipping is faster than expected and the products are top-notch!
Great selection, descriptions and videos.
Happy with the fit and protection of the jacket, but haven't used it yet. Will update review later after use.
Horrible experience, had to keep taking off of work to get my package
The customer service lady was nice
They had something that I wanted
I received a blemished item. Reveille worked with me on a solution (blemish discount). Just wish it would have been received without blemish. The process added 2 phone calls and an hour to my day.
They help you out with what you need and will hook you up whenever possible I will always order from them
Easy quick and helpful
Best customer service
Getting my bike comfortable
Seem to have a lot of everything just had to mix and match to get exactly what I wanted with the correct color for my 2004 YFZ 450 quad
I googled up what I wanted and RevZilla had what I wanted for the right price
Too many items are out of stock, limited sizes available. Inadequate or inaccurate sizing information. No longer an industry leader.
Revzilla.com had something reasonably close to what I was looking for
Description and price
Revzilla.com had something reasonably close to what I was looking for
Best looking knee support i've seen and the product construction is durable. Gives me confident on my daily riding
Found what i'm looking for
Looks good, easy to use
Found what i'm looking for
Totally great - except that USPS.in NYC really sucks - tire came 5 days late.
UPS Ground delivery option would have been nice.
Cause I chose them yesterday.
RevZilla did everything perfect. Product shopping and ordering. The product, handlebar risers, was delivered quickly and came with all hardware.
Came across RevZilla with internet search and impressed with their complete parts and accessories for my specific bike (21 Kawa GTR 1400).
Bike specific and good installation instructions.
Easy to find parts. Best part- I can save my cycles to "my Garage," then quickly find items for the specific cycle! Easy!
Availability of the products.
Easy to find parts for my specific cycle. I like "garage" feature; I can save each cycle to the garage and easily click to that bike. Awesome!
Parts selection (choices,) and availability.
Notch on the USB cylinder for the clip attachment too short. Didn't protrude (clear the fairing) opening far enough. Didn't save packaging for return.
Search engine for Harley USB port to replace cigarette lighter
Liked the concept to replace cigarette lighter, but the area to install clip needed about an extra 1/8”.
I've ordered a few things over the years and I've never had an issue with customer service, I've even had them contact me due to mistakes on their end before i even knew there was an issue.
They contacted me the next day and informed me they had a inventory discrepancy. They offered an account credit as well as the refund.
I own a Motorcycle and wanted fairer prices than DinnesKirk.com
Quality and style
Okay, its hit and miss on quality but customer support and webstie are user friendly
Everything has arrived in a timely manner and in great shape. Only grip and its in general really prices are kinda high.
Couldnt find a better place to buy these specific shoes
Great Service and Products. Ordered Legend Revo-A's and as always, shipping was super quick. Ordering process is seamless. My go to for motorcycle parts.
Returning Customer.
Love the website, very easy to use! Great prices and recieved my shipment with no issue. Revzilla is definitely my go to qhen I comes to my Harley Davidson.
Easy to find, well designed website. Love the YouTube content you sponsor, too!
Best selection
Bars came really quick
And the fit on my 2003 wide glide was great
I chose the wrong size glove and was very tardy getting around to returning them. RevZilla was very accommodating and I ultimately got the right size.
Helpful and friendly
I ordered the LS2 Advantx helmets for my wife and I and we are both very happy with the fit and colors. The only down side was that mine came a week later than hers did but overall very happy with the purchase.
I have purchased items at Revzilla before.
We needed new helmets and I liked that the Advantx meets ECE and DOT ratings and also that the visor sits at the top of the helmet and doesnt have to be closed or removed to avoid catching the wind.
Ordered two windshields for a utv. The front was perfect, fit and finish! The rear windshield needed to be returned. The folks I talked to in the service department were very understanding and quickly resolved the issue and it was returned, no problems! Thankyou!
Top notch!
Great products and prices!
Best for the application and price
Great service/ shipping was a little slow but all in all good experience with revzilla.
Good selection of products and prices.
Great review on revzilla.
I ordered a visor screw for my HJC helmet that doesn't fit. Probably for a later model. This one is too wide and too high when fitted to allow the face Shield to operate properly (up&down)
I have had good experiences with RZ
Needed to replace lost face shield screw
Lots of choices, my 12 year old summer 🧤 died,😞 lots of information to help me choose thanks
Your videos on Utube.
I hate that Revzilla is part of a corporate monopoly now, and that Cycle Gear stores are snobbish toward Harley riders, ("we don't sell novelty helmets here", the salesman said upon seeing my Harley hoodie, when I was shopping for the Neotec.) But I've had good luck with getting quick shipping and customer service with Revzilla but honestly I like supporting brick and mortar small businesses.
Over the years I've asked about sizing and products and received prompt and honest help.
Because of customer service and fast shipping.
Because I do high speed long distance touring and needed a quiet helmet.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Many events or factors in recent history have an effect on our inventory. We work with numerous distributors and vendors and try to have inventory available or access to inventory. Despite how hard we strive sometimes various products are not readily available. However, we always try to provide the best possible service to our customers and are always happy to try and locate alternatives that might be an option. We’re sorry this has affected you. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com One of our Rider Support Representatives would be happy to help you find similar or possibly better alternatives.