• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,670
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user rickl641
1 review
0 helpful votes
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March 31st, 2024
Verified purchase
• Updated review

It was easy to find on their site to replacement liner pads for my shoe 1200 helmet. Came very fast and were replaced easily.

Quality
Always good
January 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good selection

Thumbnail of user maddieb59
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Amazing quality, amazing shipping, amazing packaging, satisfied in every area and aspect!

Reason I chose this business:

Prices are cheap

Reason I chose this product:

Cheap price

Quality
Thumbnail of user marks7209
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

Your web site claimed the break pads I bought, were correct for my 2022 Street Scrambler. I checked and double checked. Wrong. Now I have to send back to you. A real pain.

Thumbnail of user timothyt922
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Got it quickly. Right part. I've never had a problem with ordering from RevZilla.

Reason I chose this business:

Return customer

Reason I chose this product:

Needed as replacement

Quality
Thumbnail of user joeh2063
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great communication, fast shipping, could not ask for anything more.

Reason I chose this business:

In stock item and ease of ordering

Service
Quality
Thumbnail of user davidg6316
3 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Very easy and was able to find everything I needed

Reason I chose this business:

YouTube follower

Quality
Thumbnail of user scottk2184
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Convenient! Good pricing as well. Love the block jacket! Perfectly described, and does its job.

Reason I chose this business:

My PC suggested it.

Quality
Thumbnail of user robertb10000
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Smooth and easy transaction. Happy to have RevZilla on my side. Will so business again

Reason I chose this business:

Best online choice for motorcycle enthusiasts

Reason I chose this product:

High quality at a fair price

Thumbnail of user paulr3132
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Product shipped and received on time. No issues what so ever.

Reason I chose this business:

Variety of selection, ease of use website, quick shipping.

Reason I chose this product:

Brand Name - Quality & Price.

Quality
Thumbnail of user robc794
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Paid $35 for next day shipping and received product two days later

Quality
Thumbnail of user chrisb4293
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Went with free shipping and still got my order within a couple days.

Quality
Thumbnail of user coleg61
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good experience, fast shipping, quality riding boots

Quality
Thumbnail of user nickw906
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Website is easy to navigate. Parts are clearly described. Parts arrived faster than expected shipping date.

Reason I chose this business:

Friend recommended it to me.

Quality
Thumbnail of user kyleh883
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

The selection was vast. The customer service was helpful a fantastic experience all the way around I will keep using your service. Thank you.

Quality
Thumbnail of user brucem576
2 reviews
0 helpful votes
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December 31st, 2023
Verified purchase
• Updated review

Can't be any easier to get gear or bike parts. Order something wrong, like I did?
Revzilla's customer service is second to none, in getting you the right gear. And then throw in Revzilla bucks, makes it very easy to choose where to shop.

See Above

Reason I chose this business:

Selection, price, fast shipping

Service
Vance & Hines
November 15th, 2023
Verified purchase
• Previous review

Revilla is my go-to place for motorcycle parts. Quality parts at a great price w/fast shipping

Reason I chose this business:

Price & availability of parts

Thumbnail of user jeffs3266
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

I had some trouble getting discount code entered but order product anyway. Called C/S following morning and they refunded the difference on the spot.

Service
Quality
Thumbnail of user erichw35
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

I love it but now i guess I have to figure out how to fit the o2 sensor

Quality
So much to buy, so little money haha
May 1st, 2024
Verified site experience
• Previous review
Thumbnail of user johannat83
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

I got a biltwell gringo helmet, it arrived quicker than I thought and customer service helped me quick too. Thank you revzilla

Service
Quality
Thumbnail of user jamesc6258
1 review
0 helpful votes
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April 8th, 2024
Verified purchase
• Updated review

I don't shop too often but when you have something I really need or a nice offer like tjhis one I can't pass it up.

Reason I chose this business:

The discount of 20.00 and having parts in stock I needed

Quality
You have what I need and love the holiday free shipping
December 31st, 2023
Verified site experience
• Previous review
Reason I chose this business:

You have my parts in stock

Nice offer at the right time
December 16th, 2023
Verified site experience
• Previous review

Nice offer at the right time. I blew a fork seal this weekend.

Reason I chose this business:

The $15.00 offer really helped

Tire Deals
April 4th, 2023
Verified purchase
• Previous review

I found the only tires offered for my particular application and Revzilla was the only place I could find them unless I went to a dealer that was a Pirelli dealer. They were a great price and free and fast shipping.

Reason I chose this business:

I have bought things in the past and always a consideration when shopping. During the pandemic it was who had what I needed in stock. And a few times I able to get what I needed to keep riding.

Thumbnail of user jayh1146
1 review
0 helpful votes
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January 31st, 2024
Verified purchase
• Updated review

The website has to be one of the most notch websites in the industry, from the videos to pictures and discriptions of each detail about the product. I truly enjoy feeling confident that I will also get the right parts because I am able to rid of items that don't fit my bike.

Quality
Fast and easy
November 19th, 2023
Verified site experience
• Previous review
Easy and convenant
November 11th, 2023
Verified site experience
• Previous review
Thumbnail of user joshuah1234
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

Received my international order very fast but came with missing item. Revzilla staff sent me the missing item swiftly with a few extra goodies for free. Very happy

Very easy

Reason I chose this business:

Only place that had stock

Service
Quality
Thumbnail of user leonelp28
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

Nothing but great experiences with this company, definitely will be doing more business in the future

Quality
Thumbnail of user jaredl214
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Excellent, delivery was faster than expected.
Quality was excellent

Reason I chose this business:

They had the product available

Reason I chose this product:

Refered by other owners

Quality
Thumbnail of user jedk19
Jed
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I really like Motul and these guys carry it. Fast shipping! Excellent products, prices and service!

Quality
Thumbnail of user jvv4
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

What else is there to say? Got the tire I needed for a good price and shipping was quick.

Reason I chose this product:

Reviews and price.

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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