• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,670
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,581)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user brians990
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Everything came as promised on time very pleased
Thank you

Reason I chose this business:

Parts were in stock

Reason I chose this product:

OEM Yamaha parts

Quality
Thumbnail of user jeffreyb2440
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy to find part at reasonable price, and was shipped fairly quickly.

Reason I chose this business:

Found my item I was looking for.

Quality
Thumbnail of user laneb95
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Open box item described as brand new but may be missing packaging. Exactly correct.

Reason I chose this business:

Repeat Customer due to continuous great service, availability and pricing.

Quality
Thumbnail of user michaels12555
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

I purchase a very large amount of OEM motorcycle parts through Revzilla, and I am usually very happy with the speed, prices, and availability of the parts I purchase. Even for items in the standard inventory, shipping and speed are usually great!

Reason I chose this business:

Shipping speed and OEM motorcycle parts availability is basically the best.

Reason I chose this product:

Because I need OEM motorcycle parts to maintain my bikes!

Quality
Thumbnail of user andrewb2786
1 review
0 helpful votes
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December 23rd, 2023
Verified purchase
• Updated review

I honestly can't think of anything bad to say about Revzilla other than it would be nice if they continued to expand their product selection. Sometimes I have to go to other sites because Revzilla doesn't sell what I need and I'd much rather continue to support Revzilla. If you buy a lot or plan to buy a lot, I highly recommend getting RPM membership, pays for itself in no time with savings and rewards and you get 2-day shipping on a lot of items. Clothing and gear options have been consistently good. Reviews and videos help with your decision making.

Reason I chose this business:

Revzilla was the first site I found when looking for motorcycle gear when I got my first bike. They've proven they are absolutely one of, if not the, best out there. Returns went smoothly, purchasing have always gone smoothly and shipped/arrived quickly and on-time. With RPM membership discounts, free shipping, and reward dollars, it doesn't make sense to shop else where, especially when you can get items price-matched.

Always great
August 9th, 2023
Verified site experience
• Previous review

Always great. Love RPM, Price Match, & Overall Selection. Could use more tires in 2011 Superlow sizes though.

Reason I chose this business:

Always choose Revzilla if I can. Price match and RPM Free 2-Day Shipping specifically for today though. Not to mention reward dollars back too.

Pretty easy to find what a need, they usually have...
April 16th, 2023
Verified site experience
• Previous review

Pretty easy to find what a need, they usually have most items, and the RPM 2-day free shipping is also. Also can't complain about getting money back.

Reason I chose this business:

RPM 2-DAY SHIPPING

Thumbnail of user stevew2593
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The tires I ordered were exactly what showed up - and they showed up quickly.

Reason I chose this business:

Good experiences in the past with this vendor.

Reason I chose this product:

I like these particular tires on an '80s BMW airhead.

Quality
Thumbnail of user johnc11864
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The ordering process was straight forward, the discount offered 1st responders was appreciated

Reason I chose this business:

Quality product at a fair price, quick delivery.

Quality
Thumbnail of user stana83
2 reviews
0 helpful votes
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April 13th, 2024
Verified purchase

I have never had a problem ordering from Revzilla. In fact, it is my go-to resource for any motorcycle gear or tires.

Reason I chose this business:

Very reliable resource for all things motorcycle related.

Quality
Thumbnail of user michaelh8372
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Ordered a saddleman cover and it looks great, high quality and fit perfect. Very easy to install

Quality
Thumbnail of user erikr260
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

Revzilla has great customer service, an easy return policy, and a generous loyalty program. I've been shopping at Revzilla since I started riding over ten years ago

Reason I chose this business:

I’ve been a long time customer and they had the product I was looking for.

Quality
Thumbnail of user toddm1058
1 review
0 helpful votes
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April 28th, 2024
Verified purchase
• Updated review

The helmet landed at my casa the day after I ordered it! Wow talk about fast!

Reason I chose this business:

Assortment of products and the discounts offered.

Reason I chose this product:

High ratings.

Quality
Good stuff
November 19th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Cuz I like.

Thumbnail of user scottb3150
1 review
0 helpful votes
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April 5th, 2024
Verified purchase
• Updated review

Revzilla is my go to resource when considering upgraded parts or reviews of parts. Honest care and competitive pricing is a consistent experience.

Reason I chose this product:

Product was In stock and exactly what I was looking for.

Quality
Always excellent!
June 17th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Service / Value

Always Great!
June 13th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Best service, Reliable care.

Thumbnail of user tarid6
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

Boots are nice color is lighter than I expected but very nice all the same. Only complaint would be they are very flat and hard under foot could use a softer insole if you can fit one in.

Reason I chose this business:

Price and availability

Reason I chose this product:

Looking for some good quality boots at cheap price

Quality
Thumbnail of user cidl2
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Received good explanations and the order was correctly shipped. I recommend.

Service
Quality
Thumbnail of user christopherk1580
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Fast shipping, quality product, and fit was spot on.

Quality
Thumbnail of user donnc50
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Product video was very helpful, not something I usually watch…

Reason I chose this business:

Repeat customer...

Quality
Thumbnail of user stevem3680
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy, fast delivery, love my windshield, original manufacturer was out

Reason I chose this business:

Original manufacturer was out of product

Quality
Thumbnail of user marys6970
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Looking forward to riding this summer season and feeling safe while doing so

Quality
Thumbnail of user mattb1120
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

Quick and easy as always. Got exactly what I ordered

Quality
Always what I expect
May 10th, 2023
Verified purchase
• Previous review

I get what I expect every time I order from here. Just know what you want and you will be all set in a week.

Thumbnail of user dustyh43
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

So easy, dont change a thing. Best online shopping experience there is.

Reason I chose this business:

Fast shipping.

Website easy to navigate, excellent product videos!
January 8th, 2024
Verified site experience
• Previous review
Received Order
October 2nd, 2023
Verified purchase
• Previous review

Everything was great. Found just want I needed. Easy and quick, awesome website

Reason I chose this business:

Ducati Dealer Recomended

Thumbnail of user oliviap574
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Wonderful experience! My item is exactly what I wanted/needed.

Quality
Thumbnail of user j.m52
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Easy online purchase. Items arrived on time and where exactly as advertised.

Reason I chose this business:

Wide range of products to choose from.

Reason I chose this product:

Quality at a great price.

Quality
Thumbnail of user stephenw2331
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

...:...

Quality
Thumbnail of user hunters270
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

The shipping was super fast and all my gear was packaged perfectly so shoutout to revzilla i love shopping with yall for my gear

Reason I chose this business:

Sedici made the stradda 3 primo i had the primo 2 but crashed and begged for a stradda 3 primo n it finally happened

Quality
Thumbnail of user stevens3845
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Everything in this process was seamless as always. All of my purchase experiences thru Revzilla have been great from ordering thru delivery.

Reason I chose this business:

Price & customer service

Reason I chose this product:

I've had this Givi trunk before & am very satisfied with it

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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