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RevZilla has a rating of 4.7 stars from 8,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Easy to order difficult with popup adds sending you to unwanted pages
I received my new fuel tank order the following day after I placed the order! Amazing delivery speed!
Only found larger fuel tank for my bike with Revzilla.
Much larger capacity fuel tank
Everything arrived as expected, however 1 item from the order too longer that usually.
I had to engaged customer services and they help me fixing that issue
I most of the times purchase my stuff here
Price and availability
Very nice products, a like a lot the videos and review you post on almost every single item you sell
Prices, and great offer values. Amazing Zillacash program
Nice. Price and product!
Product and fast shipping
Revzilla often has brands and items that Cycle Gear do not carry. RevZilla offers competitive pricing. I appreciate the item videos. Shipping is fast.
This product was a better choice for my required helmet size.
A1 experience with Revzilla. I already had two other Merlins and both were in medium, so when I ordered this Merlin Barton II in brown, I ordered medium without hesitation. Absolutely beautiful jacket, but it turned out to be way too small for me (5'11" 42 chest, narrow build). I could barely pull this one on. Returned it with zero hassle, and received a large within two days! Fits perfectly, and it is now my alpha jacket. Thank you Revzilla!
All of my experiences with Revzilla have been positive, and delivery has been ultra quick. I am a major fan.
The lowering link is quality but what really stood out was your customer service. You all made everything perfect even thought the issue was my fault. Thank you again!
Amazing
Hello, great product, arrived one day later than promised via FedEx.
Your marketing e mails are overkill. I should not be overwhelmed with advertising and should not need to un subscribe.
Referral and access to particular item.
Availability.
Revzilla made my repeat order of a cover after 4 years easy as pie. Prompt, well packaged, and high quality merchandise.
No matter what Im looking for, shopping at Revzilla is always a great experience.
Will keep coming back!
Price, reviews, videos, ease of returns (fitting)
Previous satisfied customer
Have been buying all my motorcycle items from these guys always see them at Pa dual sports.They are very knowledgeable.
Local guys with a good business helpfill to all dual sport riders.
Local Company
Revzilla makes it easy to shop for parts and has good reviews on gear that helps you make a purchase decision.
Was at open box price
Easy transaction and thank you for recognizing first responders! We appreciate it!
Best in the business!
So easy to buy and to track the order. But products too small. Table of sizes wrong
This company is the best I have built my Harley Davidson with parts from this company great experience great service thank you
The best
Been using for years
Works good on my bike
The gloves I really wanted weren't in stock and wouldn't arrive in time before heading South for 2 months. These are nice quality but need some breaking in. I've worn them twice and they are very warm.
My husband uses RevZilla alot.
Thank you for your support and your great customer service.
Because I won't get disappointed.
You sent me a used helmet. I didn't know I was buy from Craigslist.
You should change your name to Craigslist.
Thanks for nothing.
I have to send the used helmet back before you're going to send the new one .
I sent pictures of the used helmet.
I thought you sold New product.
Looked new. The add didn't say used
Never a problem and always easy. Everything was shipped and packaged the way Ive come to expect from RevZilla.
This is my usual go to place for online shopping
Everything came on time packed tightly and secure! New windshield looks great on the ninja!
A good friend recommended
Time for a change.
Revzilla never let me down whenever needed for parts on desired equipment. Plenty to choose from with plenty of options.
Trustworthy for parts selection
Always check RevZilla first for my needs. Quick shipping and great customer service
My order came quickly I was very satisfied with the product
They always have what I am looking for
I have had them in the past
Revzilla has quality product selection. Fast shipping with fair prices.
I have used them before and I like them
Received order ok but one is faulty and needs to be returned
Cheapest deal
We need to replace the ones we have as they don't work anymore
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.