• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5588

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,669
Neutral
235
Negative
326

Instant Feedback

85,483 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,580)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user barryn167
1 review
0 helpful votes
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May 1st, 2024
Verified purchase
• Updated review

Product did what it said, size was spot on. Makes riding in cooler weather great.

Reason I chose this business:

Gret selection of products

Reason I chose this product:

Because of the way it was advertised.

Quality
Quick and easy
February 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Website easy to use!

Thumbnail of user ralpha353
1 review
0 helpful votes
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May 1st, 2024
Verified purchase
• Updated review

Todd B was a great help. He answered all questions quickly.

Reason I chose this business:

Revzilla has always been amazing place to shop.

Service
Quality
Always love dealing with Revzilla
October 30th, 2023
Verified site experience
• Previous review
Thumbnail of user eddiel264
Eddie L.
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Everything went fine…. Got my orders quickly and in good shape….

Reason I chose this business:

You carry the brands I like

Reason I chose this product:

I like revit

Quality
Thumbnail of user charless3800
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Easy to find on site and order. Received very quickly

Reason I chose this business:

Return customer and always pleasant experience.

Reason I chose this product:

Good reviews

Quality
Thumbnail of user cristiana127
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

I got my product on time and for the best price, great experience overall.

Reason I chose this business:

They got the product I was looking for.

Reason I chose this product:

It comes from a well know brand

Quality
Thumbnail of user chuckj116
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Easy online order and good price plus the new customer discount helped

Quality
Thumbnail of user charlesw2171
1 review
0 helpful votes
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April 29th, 2024
Verified purchase
• Updated review

Quick easy shopping, everything you need in one location. Easy check out

Quality
Fast and easy
February 4th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Has all the products I need in one place

Fast and easy web site
January 13th, 2024
Verified site experience
• Previous review

Fast and easy web site. Easy check out

Reason I chose this business:

Wide variety of products

Quick, easy and convenient
November 17th, 2023
Verified site experience
• Previous review
User friendly website and easy check out A+
June 28th, 2023
Verified site experience
• Previous review
Excellent company, easy to navigate the web site and...
June 8th, 2023
Verified site experience
• Previous review

Excellent company, easy to navigate the web site and excellent customer service.

Great company with great products. One stop shopping
May 3rd, 2023
Verified purchase
• Previous review

Excellent company with fast shipping. All my motorcycle needs are here

Thumbnail of user boneheadm
1 review
0 helpful votes
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December 30th, 2023
Verified purchase
• Updated review

Got a smokin' deal on some boots...euro sizing guide conversion, boots did not fit. Boots went off sale during the return, was told replacements would be full price or "You could call and ask them to see if they will discount them". Had to pay return freight. Rocky Mountain ATV & MC pays return freight one time if apparel does not fit. Guess where I'm going to order boots from.

No effort made to accommodate customer. I have sales experience, that's not the way to grow sales.

Reason I chose this business:

Previous good transactions.

Service
You guys and girls rock!
December 13th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Great prices!

Thumbnail of user jorgem736
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Have not used yet, but from reading reviews, a common occurrence is leak. Purchased anyway with intention of modifying as some may have. Will possibly change o ring with a thicker one and add some fuel resistant thread tape.

Thumbnail of user karlk292
1 review
0 helpful votes
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November 11th, 2023

I recently bought an AGV K6 helmet and noticed the spring in the mechanism that removes the visor was broken. Instead of smoothly pulling the tab and releasing, it would get stuck and scratch the plastic on in inside. I called customer service, and Jason was able to help me get a replacement visor after I sent them pictures of the damage. This all happened within 24 hours without much hassle.

Great customer service!

Products used:
Helmet

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikes5026
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

I wanted to try riding jeans for fit in comfort. Not what I'm looking for. I think I will stick with riding pants.

Quality
Thumbnail of user michaelm13183
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

As usual, Revzilla has proven itself to be a first class organization. Cannot recommend them enough. Anyone in the power sports industry knows that they are number one and are the standard bearer for all others to follow. They ship fast and properly, so your items arrive perfectly. Thanks Revzilla,

Reason I chose this business:

Selection first, price second. Their reviews of products is greatly appreciated by all! This proves a hard combination for other companies to beat.

Thumbnail of user davidh8033
2 reviews
0 helpful votes
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April 8th, 2024
Verified purchase
• Updated review

Easy fun super! Product was easy to find i like the website- I try to come to you guys first when I need a product for my bikes

Reason I chose this business:

Easy to find parts

Quality
Very quick and easy to place order
January 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Easy website to navigate

Thumbnail of user roberts10236
2 reviews
0 helpful votes
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April 7th, 2024
Verified purchase

RevZilla continues to twist the throttle, delivering the parts I need fast, so I can take my sick rides to the next level. I'll be back!

Reason I chose this business:

Because RevZilla believes in Godzilla, and Godzilla was presented an Oscar by the Terminator. How could I go wrong?

Reason I chose this product:

Because RevZilla offered a sweet install video for my new front fender relocation, allowing my install to go smoothly and relocate my brake lines. If it bleeds, we can kill it!

Quality
Thumbnail of user johnm14097
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Only site that had a medium left. I looked into approximately 10 different sites and not one of them had that particular helmet in stock.

Reason I chose this business:

Reputation for having products

Service
Quality
Thumbnail of user garys3319
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

I've had bell helmets since I was a kid, their always a quality product.

Reason I chose this business:

I've purchased products before

Reason I chose this product:

I needed a helmet

Quality
Thumbnail of user vincenzof15
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase
• Updated review

Always a great selection and best prices anywhere. Never a problem returning items if need be.

Reason I chose this business:

Been shopping with Revzilla online for years, never disappointed with there service and selection.

Reason I chose this product:

Fit my needs

Always a great shopping experience
April 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Large selection to choose from, competitive pricing

Thumbnail of user jackh1487
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Ordered a size 40 in the Merlin Chase Jacket, received a size 38 which did not fit. Now the jacket is no longer being sold. Very disappointing.

Nothing was/could be done. Was offered another jacket that looks nothing alike.

Reason I chose this product:

Was the original jacket I wanted when I first got my motorbike. Looks great.

Service
Quality
Thumbnail of user kenl668
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

I was looking for inexpensive whip flags on poles. The model I found most suitable was out of stock for some time. It became available as I was finishing my Holiday shopping! They arrived quickly and were well packed.

Reason I chose this business:

I have shopped with them before and was pleased with their name brand selections and quick service.

Thumbnail of user chrisc4082
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Bought a product for my Arai helmet online, called and was able to cancel and get what i needed before it was shipped.

same

Reason I chose this business:

I love cycle gear and am alway there lol...They informed me they merged with you and here Iam

Service
Quality
Thumbnail of user brandonb1894
1 review
0 helpful votes
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April 30th, 2024
Verified purchase
• Updated review

I called about a price match… and bing, bang, boom… done!
Thanks

Service
Quality
Simple
April 17th, 2024
Verified purchase
• Previous review

Simple. Looking for open face helmets and found what I was looking for... I hope. Well see how it fits.

Reason I chose this business:

I've been using RevZ for some time now.

Thumbnail of user geraldl572
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Jason was superb in his product knowledge and advice, many thanks.

Reason I chose this business:

Simply the best

Quality
Thumbnail of user barryj243
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Easy quick process, great quality grips and very happy with them. I would recommend

Quality
Thumbnail of user allens664
2 reviews
0 helpful votes
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April 29th, 2024
Verified purchase
• Updated review

Have purchased many items from your stores. Find what I need at great prices!

Reason I chose this business:

Great price and products.

Quality
Have found what I'm looking for last purchase
August 20th, 2023
Verified site experience
• Previous review

Have found what I'm looking for last purchase. And same as last purchase. Very speedy delivery from last purchase. Very impressed! You have won a customer!

Reason I chose this business:

. Very speedy delivery from last purchase. Very impressed! You won a customer!

Thumbnail of user jesusa353
1 review
0 helpful votes
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April 29th, 2024
Verified purchase
• Updated review

I like the website, a lot of products, quality, fast shipping, great service

Reason I chose this business:

Excellent service

Quality
Excellent service
April 20th, 2023
Verified site experience
• Previous review

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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