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RevZilla has a rating of 4.7 stars from 8,580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Easy site to navigate. Informative videos on most products
Based on prior purchases
RevZilla is always knowledgeable and eager to help thank you
These are my first riding boots and I adore them! Trying to find out what size to get without actually being able to try them on is. Sketchy. After a lot of research, I ordered them in size 37 and they fit me perfect. I usually wear size 6.5 US women's. The quality is top tier. Can't wait to ride many rides in these!
Good, functional Web site. Quick delivery. Pricing OK.
Good experience in the past, part available, good price.
Revzilla is consistently good to deal with and has great selection.
Availability of products
Punched in and found it with no hassles thanks for the help
Ordered an item that ended up not being found, but customer service made it right
Great customer support, easy to return, fast delivery
Great selection, good pricing
Easily ordered and received all my helmet replacement parts quickly! All parts received fit perfectly. RevZilla website is highly recommended!
Revzilla always has everything I’m looking for for my riding experience.
Fast delivery and fit was perfect. Well made. Make sure to read the instructions and you won't have a problem. Should protect the plastic OEM hand guards. Even a minor tip over would surely brake them without this guard.
Fast service and reasonable prices.
Product reviews and videos help.
Thanks
I took a shot to see if these would fit my 2020 Ducati Multistrada 1260 factory rear panniers. Works great and much cheaper than Ducati's inner bags. Thanks RevZilla!
Have bought many items in the past and have been satisfied with pricing and service. I also like the reviews and videos.
Found out about reveille when I went to cyclegear. Bought a lot of stuff for my R6 with revzilla never had issues with it. This year I bought a shoe helmet next 3-4 days got it on my doorstep. Fast shipping would recommend revzilla to anyone, also watch there YouTube channel great stuff.
Cumplieron en todo, fecha de entrega y el producto enviado.
Precio, calidad y la fácil de la compra por ka plataforma
Por la calidad y marca
The boots were great. The time it took for them to arrive was not.
The boots didn't ship out when expected, and that wasn't resolved in my conversation with the customer service rep who said they were expected to ship 'today' (they did not). Basically I ordered on the morning of Wednesday April 3rd an item that was showing as 'ships next day', and I paid for two day shipping. The item sat in order processing until Monday April 8th when it was finally shipped out, and delivered on Wednesday April 10th. That's a bit disappointing.
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Helmet fits fantastic very good air flow through the helmet. I'm loving it.
WOW just WOW! Ordered tires had them in Michigan in less than 48 hours! Tires are actually New! Not been sitting on the shelf for years like my last ones from else where. Always amazing customer service!
Price and staff
Quick & easy to order all the parts we needed. They had everything we needed.
Free shipping
Smooth and simple, always a great shopping experience. Had an issue with one of the items shipped, got with customer service, and BOOM! Taken care of. Got my items and loving'em.
Always great selection of new arrivals!
Great selection, competitive prices, great communication, timely shipping, and great customer support. What can I say, they get it right.
I've purchased numerous items in the past, and plan on continuing too. Payment options are great. You've always got up to date and new products. Awsome communication with shipping, follow up, customer service.
Alren Ness is top of the line. Price was great. My bike breaths better. Win. Win.
Kirk
I performed a research. Great company.
Brand and price.
Shipped fast, prince was right and quality was spot on.
What more could you ask for?
Price, Product availability.
I purchased 8 tires from Revzilla, 2of the tires I ordered were lost in shipment. Revzilla's customer support was thorough and resolved the issue to my satisfaction.
My family and I race motocross. I purchased tires from Revzilla, When I ordered them they said they would ship the next business day with 2 day shipping. 6 of the 8 tires I ordered showed up as expected. The other two did not show up until after 2 weeks. This put me in a bind because I needed these tires for a big race in Florida. I called Customer Service when the first 6 were delivered because the tracking said they were not received by the carrier. Customer Service told me they could not do anything for 5 business days. Because of this I had to purchase the needed tires at local shop at a higher price.
I have always liked the performance of Dunlop tires
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering or do lose packages. We do appreciate you taking the time to let us know about the issue. Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
The gift card was well received. I only wish that I could have selected a future date for the recipient to receive their card. I had all my Xmas gifts done except for this one since I didn't want to send the RevZilla card early and I didn't want to forward it from my email to theirs.
I had given the wrong email address for the recipient. They fixed. Thank you.
The person I gave the gift card loves RevZilla.
Convenient to have videos to show you the product... for some product
Easy transaction, Fast shipping, easy install, quality product
Limited availability at other suppliers
Liked size and shape of product
Superb customer service. Got my stuff quickly, didn't fit, sent it back no problem. Process seems very smooth and quick so far. Have yet to receive refund, but that's because they haven't gotten the item back.
Good reputation
Quick and easy to shop. Fast shipping and easy to return or exchange.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.