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RevZilla has a rating of 4.7 stars from 8,580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Placing the order and getting the discount was a bit of a hassle to me but the real issue was I had to call them approx 6 days later in order to get tracking email.When I called was told they had just received parts,I told them website said they were in stock.I could be wrong but I think they just dragging their feet.Took too long to get parts,Rinehart exhaust are excellent and they were competitively priced.
Ok
Good Price after their discount.
Good bag, good size was worried the bag itself would be too large. I measured my phone for fitment however it still doesn't fit. The phone holder has rounded edges my phone and most others are pretty squared these days. Other than that I'm happy with it.
Very fast and efficient. The product that I needed was available at a fair price.
The shipping / delivery process is also second-to-none.
What's not to like? Nothing!
I will keep shopping here forever.
This is my favorite place to shop for all of my motorcycle needs.
Excellent products and fast shipping!
Easy to find and easy to order. Order delivered as promised.
We're on the road and wanted an item to be waiting for us upon our arrival in Edinburgh. As arranged, it was in our room upon our arrival.
Order arrive quickly and are of good quality. The also have videos to clearly explain products.
Previous purchases and satisfaction with same
Always a pleasant shopping experience at Revzilla.
Price and they had what I needed.
I've used Revzilla 3 times over the past several years. My motorcycle needs are few but I always shop. Everything, everywhere. Once again I found an item at Revzilla I wanted at the price I was willing to pay. As expected from prior experience, the ordering was easily done and the product arrived in short order.
The jacket arrived quickly, appears to be well made, and fits well.
Excellent return policy if the product had any issues or did not fit correctly.
It appeared to be the best jacket to meet my needs.
Really great product, have really enjoyed it. I would definitely order again
Always fast accurate shipping.
I needed them
RevZilla sold me a pair of Shinko tires and the tread separated on the rear tire after only 600 miles. Neither RevZilla or Shinko stands by their product. Both companies are narrow minded. Motorcycle tire mileage is a quarter of the life of an auto tire. I'll never buy from either company ever again.
Recently purchased another helmet from Revzilla wanted a rose tinted shield. Wasn't available at time of getting Scorpion R420 helmet. But I was promptly notified once they had it. Shipped out to me quickly. Love Revzilla!
Shield became available
I have ordered products from your company in the past and have always been very impressed.
Great collection of motorcycle gear and good price.
I made the modifications needed to make it work. The shipment was late, all of this was ok and not worth an issue but you asked.
Finally had the part in stock.
Best sounding slip-on
I ordered my item early on Thursday, December 21st. My item was not shipped for several days and did not arrive until late afternoon on Wednesday, December 27th. As an RP Member, 2 day shipping is supposed to be guaranteed. Not impressed. At least I saved some money using my RPM cash I guess.
Customer service provided no solution, just confirmed that the item had not shipped.
Because I'm an RP Member and I was supposed to get 2 day shipping. I should have gone with Amazon instead...
Awesome experience as always using Revzilla. I had a tire go bad just after Thanksgiving with no shops open, was able to get a tire overnight shipped to my residence to alleviate my growing anxiety. Will buy again.
I ordered a pair of Sidici gloves for my son's 25th birthday. Had them shipped directly to him and they arrived early and he's very happy with them.
I've been ordering from Revzilla for a few years now and have never had any issues. Returns are easy but not crazy about having to pay for the return label every time. I could understand returning helmets because of the size, but smaller items should be free. My only trivial gripe.
Big selection of everything!
Said 3-5 days to ship out a GASKET. Took 7 days to ship and I still have not received it 5 days later. Going on two weeks from day of purchase. Customer service is terrible and won't help you. If you need something quick don't order from this site. Never again will I waste my time on this site.
Tip for consumers:
Wish I knew how terrible this site was before I wasted money
Products used:
Gasket
Great price great service fast delivery. What s not to like
You guys are great. Selection and quality and service is some of the best out there
Sale price on new boots
The website is decent, they tend to have most of the parts I need, but they're shipping policies have gotten so slow I can hardly use them anymore. Competitors such as sport bike track gear is shipping in one to two days, RevZilla typically ships in 2 to 3 weeks.
Products used:
Race parts
Have always found RevZilla to be a great company. Broad range of products, competitive prices and great customer service. A recent order ended up being too small, they accepted the return and my replacement arrived a couple of days later. Buying with confidence is important and their « no hassle » return policy ensures that this is the case.
Returning very satisfied customer
Cos you sent me a text!
The tank bag I received was missing a part. I needed help returning it and got that help.
Fast and friendly.
Price, selection
What I needed.
Price, selection
Good deal and prompt shipping!
The rewards program is a great deal if you like reordering from RevZilla!
I like the rewards program
Good deals and I am a Veteran so I appreciate you recognizing those who serve the Country.
I was sent the wrong tire two times even though the label had the correct description of what I ordered. First time with issues.
Needed new tires and brakes for my bike.
Was looking for a red retro helmet. Found a nice Bell 500 custom in just the right color and price on Revzilla's website. Ordered on Monday and had it on Thursday. Great customer service as usual. Thanks Revzilla!
Have dealt with Revzilla before and will again!
I'm glad I called, I was quite frustrated looking for an item. 2-3 minutes into convo, they found it
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
