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RevZilla has a rating of 4.7 stars from 8,580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,483 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
I had a part break on my helmet. It was still under warranty. I contacted customer support. They did all the leg work with Icon and sent me return labels to ship my helmet back. Can't ask for better service!
Very easy! They did all the leg work with Icon to get my problem resolved. Highly recommended!!
Best place to get motorcycle gear and products!
Very easy, fast delivery. Awesome experience! Thanks
They had it all
Great video content keep it up. Great fun videos..
YouTube channel
Needed a set of heavier front springs to handle a heavy snow plow for my Polaris and found exactly what I was looking for here at Revzilla. Price was good, shipping was fast and all worked out just fine.
Revzilla showed up about #3 in the search with the best pricing and free shipping.
Easy and quick searching and ordering fast shipping
I try to use Revzilla mostly for my parts
Very happy with the quality. Looks great on the bike with the matching seat.
Ordered 2 x Ls2 Explorer Carbon helmets and payed for next day shipping only to receive my helmets almost 2 weeks later today! Opening the boxes to find one of the helmets have a broken sun visor mechanism! Frustrating as I have been waiting 2 weeks for this order and paying $500 for a helmet. I have no idea how long this is going to take getting it replaced now!
Products used:
Helmet
RevZilla is great for gear and part selection, they've got most big brands in stock as well as fair prices.
If I could come up with one issue, though, it would be stock. Some popular item sizes are often out of stock for a while, riding gear in particular but also parts. I cannot tell if it is supply chain or manufacturer stock issues but it is an issue nonetheless.
Other than that, the website is easy to traverse (although I wish there was an non-stick filter option). Customer service has also been great in the past and the return process is possibly the easiest I've ever dealt with. I certainly appreciate the military discount as well.
Responses were fast and service was top notch, professional, and cordial.
Prices, customer service, website navigation, selection.
Great gloves with sliders. I returned XL and got 2XL - perfect fit for me. Great response with a refund and new order.
Good response, I returned gloves - too small and got a refund, ordered larger pair
Repeated customer
Reviews, wanted gloves with sliders
Repeated customer
Good stuff listed, easily searched and quick turnaround
Easy order. Fast delivery. Poor packaging.
Considering how easily a windshield can be scratched etc the packaging was at best minimal. Yes it was delivered with zero damage but I was concerned when box arrived somewhat beat up.
Big company. Known company. Been in business a good while. Good reviews.
Order was missing parts, second time I've had a problem
Site organized well, easy to find what I needed, fast shipping.
Thanks for having everything I needed! 🥳🎉 I'll be sure and shop with you again.
All parts I wanted were in stock.
Ordered tires and they delivered in 4 days. Just as described.
Good review for my needs
Fantastic product and quick service! Tough construction.
The best goggles
Easy to find a part I needed pricing was fair shipping was fair happy with the product
I placed my order late afternoon. Next day around noon I got the notification my order was shipped. Product came well protected in a box and worked perfectly.
Ordered a Gnarly fmf pipe for my 1997 Honda cr250, and it was delivered quickly. This is a perfect match for the power curve I was looking for.
Great price
Reviews from many sites
Product was easy to find and the website was easy to use. Check out process was also easy to use and maneuver.
I’ve been a long time customer and they always have what I’m looking for.
Revzilla made buying my next helmet a breeze with the assistance of reviews and excellent descriptions of the product specifications.
This is my 5th helmet I have bought from Revzilla. Fast free shipping. Easy to use. And they have the gear I am looking for.
I always buy from Revzilla. Quick easy to use and they have the product I am looking for. Plus a great YouTube channel.
Ordered S/S air cleaner.
Great deal on an open box.
By the time I buy all of the missing parts, it will cost more than buying a new one.
Not real happy, but I took a chance, and it didn't work out very well.
Cheap price...
We do apologize for your frustration. All open box items clearly state what is wrong and if any items are missing. You will see in your order and on our site that this was an ( Incomplete kit) and that was the reason for the deep discount.
I needed a heavy-duty chain lock for my Ducati; I bought the New York fuggedaboutit chain with a kryptonite disc lock. This bike won't be stolen anytime soon,
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We are very sorry to hear that you had an issue. We see one of our team has taken care of the issue for you.