RevZilla has a rating of 4.7 stars from 8,579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Received the products that I had ordered. Shipping was just somewhat slow, I didn't like how my items were shipped separately. I'd rather just get them all at once. Overall, pretty good other than shipping.
Just a pretty big selection of parts. You guys are lacking on some specific parts but overall great selection. Intuitive menus as well.
Ordered a Helmet but got one size too small. Contacted support which got back to me next day and gave me a free return label since I was reordering a different size.It's a holiday weekend so still waiting on the replacement. Hope all goes well.
Quick and to the point.
Convenience
Found what I needed. Can be hard to tell the difference between some very similar products. Customer service is very polite, but don't follow through with promise of finding out and contacting again.
They severely overestimate their ability to prep packages for shipping. If it says 3-5 business days, you'll be waiting 10 business days to have it even given to the shipping company.
Good service and prices
I think Revzilla is great. I feel bad because lately I've returned a few items (jacket, 2 pairs of jeans). This is due primarily due to fit which I am having difficulty nailing down. Thanks for putting up with that.
Good selection, good website
I've purchased several items over the years, and it has always been easy with Revzilla. I find their videos on product reviews also very helpful. My most recent order arrived in a box that was heavily damaged by the carrier. The product was fine. I also found the product significantly cheaper somewhere else after I had purchased. Contacted CS through the chat and they easily matched the price. So no buyer's remorse.
Found the product on another site for significantly less. Customer Service was able to match the price, and it was an easily inquiry handled through the chat.
Dependable service, product reviews and selection.
Rear suspension for the Harley arrived exactly on the day indicated. RevZilla never ceases to amaze me with their professionalism.
Ever since complaining about a missing package, I can no longer order on Revzilla or Cyclegear websites using any transaction besides a wire transfer due to being shadow banned. This is besides all the other issues I've had with customer service & their lack of assistance/support. I think this is extremely poor customer service & I will continue to avoid these sites/this company by any means.
Customer service told me the only option would be a wire transfer, which is shady by any means for something less than $200 when I've spent thousands with this company.
I would not chose RevZilla nor CycleGear, if able, ever again.
Ordering process was easy and Simple. Called the toll free number and customer service was very helpful and responsive.
Reputation and options.
I would recommend this site to anyone. They are extremely honest and accommodating. I ordered a helmet that turned out to be too small and they gave me no problems whatsoever returning it for the next larger size.
Huge selection and great service. Membership is a great deal.
Have Riders Preferred membership
Had just what I needed
Revzilla makes shopping for motorcycle accessories and gear so easy - they have extensive review videos, detailed descriptions, and buyer reviews so you know what you're getting long before you click purchase. Once you order the email communication on shipping is top notch and up to the minute.
Revzilla is the number 1 place to buy motorcycle accessories and gear and is ny first go to for all motorcycle related purchases.
3 out of 5 orders took over a week. Your shipping SUCKS! That has also landed you on the list of places that can not be trusted to get me parts. Rpm plus is a joke. Stop taking peoples money base on a 2 day shipping lie..
Everything seemed easy enough to find and the selection was good. Every item I ordered was in-stock. For some reason, one item had to ship later than everything else. Held up my oil change for a few days. Could have bought that item locally if they would have said something prior to placing the order. Used to the speed of Amazon, so Revzilla seems slow.
10% off first order!
Everything seemed easy enough to find and the selection was good.
10% off first order!
I really love the site. Easy to check products and watch videos.
Bought from them so many times. Follow their podcasts, and getting their texts.
As a small business owner i know how difficult it is to give best service with great experience but they nailed it.
Bought many times. Best store ever!
I have always had the best experiences with Revzilla Great response, information, product, friendly sales people And competitive pricing. It's nice to deal with a business that does everything correct these days I am always very comfortable dealing with them and look forward to it whatever purchasing products related to my motorcycle.
Had almost everything I was looking for and the military discount was a nice bonus!
R6 Track bike upgrades
Had the riding bag I was looking for.
Fast shipping. They got everything you need for your dirt bike or any other bike
Needed them
Every time I end up on the Revzilla site, I have the experience that finding accessories for my bikes is simple, straightforward, and easy. I often don't even notice how easy it is, because the struggle to find what I'm looking for just isn't there. Great site, great inventory, great prices. A++
I used to use a chain and lock, however it got stolen when laying next to my house while I was at work. I decided to go for something smaller that I could take with me into the city and on errands and have protection more than just at home. It's worked well!
I always do
My order was due to ship "next business day" and was to be RPM's w day shipping. I ordered 11/23 (yes a holiday) and did not receive my order until 12/3. No response from an email to customer service.
No response to my email.
They USED to ship quickly.
I normally don't do reviews so I'll keep this short, I got the icon inky helmet following my knowledge of it, sized up from the medium that I'm normally used to into a large. (it really does run small) I got it within 4 days and free shipping so I'm happy and honestly impressed with the customer service. 5 stars RevZilla.
Love the videos there are the best. They are very helpful and knowing if the parts fit my ride is very helpful.
Have what I need
I had recently bought my first bike a few months ago and the time finally came to do my first oil change. I found just about everything I needed in one place! Here on revzilla! I didn't run into any issues, but if I did I would feel confident about getting really great customer service and help with my order if I needed it. Especially with a RPM account you know your items will ship quick, you're getting the best deals, and saving money in the long run. Thanks for making my first oil change a pretty painless experience!
RevZilla is super easy to navigate and has a great selection motorcycle gear. It's my go to whenever I need something bike related.
It's really easy to find a great selection of tools and supplies to take care of my bike here. I wish I could buy everything I needed from here, but there are some things, like specific oil change kits, I have to look elsewhere to buy.
RevZilla is super easy to navigate and has a great selection motorcycle gear. It's my go to whenever I need something bike related.
Product was as described and shipping was fast, overall experience was excellent
Watched you tube videos on product
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We’re sorry to hear your shopping experience wasn’t superb. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com