RevZilla

I had shopped here but it has been a few years. On site shopping seems to have been limited due to supply shortages and I get that. Was worth the wait for the stuff to come in but some of the info did not seem to be captured with initial orders though the store staff were able to find the info for me.

Awesome product selection and prices. My only reason for giving 4 stars is fulfillment times. I understand the constraints of fulfillment, but my helmet took 5-6 business days just to ship, then it's another 4 days in the mail.

I have not received it as I have been on holiday and came home on Saturday 16/12. Now GLS is about to send it back. Can you stop it and give it a different tracking number, otherwise you have to send it again...exercise Order *******

No, I haven't received my order yet.

I have not received it as I have been on holiday and came home on Saturday 16/12. Now GLS is about to send it back. Can you stop it and give it a different tracking number, otherwise you have to send it again...exercise

I purchased a set of tires for my bike, front shipped separately and it came in, back tire never shipped. The label was created but UPS never received the package. Customer service was no help at all and wouldn't even try to put forth the effort to reach out to the distributor and see why it didn't ship yet. If I could leave 0 stars I would.

I ordered a Dainese wind shirt that was on sale at a huge discount. It arrived on time in perfect condition. I put it on and realized their size "2x" was basically a medium for me.(6'1-270lbs) I went back to the site and noticed "Some customers stated that advertised sizes tend to run small." Yep, there was all the information I needed. Oh well, I guess it'll keep me on my toes about my weight. It "fits," but if I have another long-sleeved shirt underneath it's like trying to put on a wet suit. Live and learn.

I ordered my correct size using the size guide and it was way to small. I ordered it size larger on Revzilla's recommendation but it was still too small. They made me pay for shipping even though they're at fault for having inaccurate information about sizing. I will not be doing business with them again.

Often I find myself looking elsewhere for my motorcycle parts and such. But, often end up back at Revzilla where I find what I need at as good or better price

Great products and service, always reliable and good support when needed.

I like the feature your website has for someone emailing an item they like. My son recently did that and it make shopping for it a breeze. This is a gift for my son. It's a very well made product and I'm sure he'll love it. Great company to work with and fast shipping. Would highly recommend.

Traded up to a seat, the old one left me in pain pretty quickly. The installation was quick and easy. I immediately took the bike out for a 200 mile ride and was quite pleased with the comfort level compared to the old seat. I am 5'8" tall and this seat leaves me within about a half an inch of being flat footed while seated.
Great upgrade!

My first purchase was full of high and low points when working with customer service. It seems that some representatives are great and other are clueless. Up until my last interaction, I would have rated them a 4 overall. Having a first impression with a new company where I have to call them to get them to refund on an item that I sent back, and they successful processed, is not acceptable. I really hope this gets to a manager and they can call me to discuss the situation, otherwise I do not plan to do business with them again.

I've been shopping with Revzilla for three tears. I've only had one issue and it was taken care of. Happy with the service.

I'm so glad i bought my first helmet from them, professional company to order helmets from, i got my helmet fast and shipping was easy and they gave me a $100 coupon too for wine in my package which is so nice, will be ordering from this company again, thank you!

Ad is misleading. This is for one pad only not a pair. The ZX6R has a dual rotor front brake set up. Be advised to add 2 to the cart at checkout to avoid re ordering and paying double shipping when my first order was free.

I got a Scorpion R1 air helmet on sale, and a Cardo pack talk edge, both seem great! A little cosmetic damage/poor assembly on the helmet, but nothing that should affect performance or looks significantly. Overall great!

I have purchased many things for my bikes last 7 years and always a good experience, great return system, helpful when counted CSC and quality as expected. Will continue being a customer I feel safe using Revzilla

While Revzilla has a wide variety of products, it is unfortunate that their policies lack their ability to give good customer service. While I get that you do not want to lose money on returns of used products...having a policy where customers can't return slightly used items is mind blowing to me. How will anyone know if something truly works for their bike.

I got hand grips recently that I thought would be softer, but were a hard plastic, but since I couldn't try them out without risking not being able to return them, just ended up returning them.

It was on a different purchase and I got the "oh well you tried them so we can't take them back sorry." Figured I would give it one more go, but like I said Dennis kirk has way better customer service.

I ordered a pair of Sedici Corsa vented boots. I opened my order last night after it had arrived to check the item before I packaged it for Christmas. The boots have previously been worn they are scratched marked the leather is peeled the toe part of the boot is bent there's cuts in the hard plastic. So I called RevZilla this morning to start the exchange process and I was told that I would need to prove the damage on my item before they would consider my exchange. I had to submit photos for them and wait for an answer. I have never done business with a company who makes their customers prove that there's damage to a product that they sent out. I will no longer do business with them ever again.

Revzilla treatment as always is very good
But the shipping company charged me an amount because they could not deliver by the hour, they should ask the reception hours when making the purchase so as not to go through these bad times

I ordered a new pair of gloves that came with a ripped seam. Customer service took good care of me, even giving me complimentary express shipping so I'd have my gloves on time for the ride I had scheduled the coming weekend.

See previous.

I ordered an item from the site as a Christmas gift for a family member. It only took two days for the item to be delivered to me, which was great! I was worried that my order might not be right due to how quickly I received it, but everything was perfect. I'd be happy to order from RevZilla again.

Revzilla used to be like Disneyland for me. Everything was perfect(unless you looked closely) and everyone was happy. Then, like Disneyland, a monster, with lots of money, came and ruined everything, and corrupted everyone. What the hell happened to shipping? I get a message saying my order has shipped, then nothing happens for 3-5 days. I used to ALWAYS get my orders the next day. I am tired of this careless protocol. This company is going backwards. I am done with Revzilla.

Easy checkout, I got a great alpinestars jacket for half price. The jacket fits great. I couldn't be happier.