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RevZilla has a rating of 4.7 stars from 8,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,452 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.
Ordered new gloves, first time I received them they were too small. So I returned them (I had to pay freight to return them) and got the same gloves one size larger. Oddly, the right glove seems to be a little smaller than the left, but not so much that I'll return them, hoping the right one stretches a little. The gloves seem nice for this price point, soft leather and form well to my hands.
Was in a bind and needed a new UTV wherel fast. Got my order in 2 days. Packaged to withstand a tornado. Great folks to deal with. Had a 10% off code and missed where to enter it. Sent them an email asking if i could still use it? Next day 10% refund showed up on credit card. Amazing, who does that anymore? Will be a customer!
See above
Had what i needed and has great reviews
I received my tire in 3 days super-fast, riding by Saturday. Revilla's price was on par with all the other dealers, and I never have a problem with them. I stopped buying from Ebay because I have had issues in the past. The wrong part, I know I had it for sale but I don't have any bla bla bla. Then the hassle of trying to get your money back. Skip the BS, buy your tires from a real dealer like RevZilla.
Fair prices, fast response and no BS or disappointment.
I bought my first bike and was searching for some good, semi-light but protective riding gear. Revzilla has so many great options for both men and women! I ordered the women's Alexi 2 mesh jacket and am 100% satisfied! I have to send back my pants to get a larger size though. Most definitely recommend!
I've been a Revzilla customer for about thirteen years. I like older Japanese bikes; and it can be hard to find parts and accessories. RevZ doesn't always have what I'm looking for, but I always look there first. Their website is one of the best I've seen of any retailer - very user friendly and informative.
I've been shopping from revzilla for a while now. Whether it is bike parts or riding gear, most of it can be found here. I do wish they had more OEM options for newer bikes, but most of it is aftermarket.
The variety of selections on parts and gear.
Revzilla shipping has really gone down hill. With my last order I paid for the two day shipping because I need a cam cover gaskets to finish my repairs. Well I won't make that mistake again.the part took over a week to get to get to me even though I paid an extra $30.00 to have it rushed.
The service used to be great...
Not anymore!
New rider just starting to learn about gear, preparing to get my endorsement - Revzilla made it so easy to find exactly what I need and their videos are so incredibly helpful. Not only was it easy to find what i was looking for, the prices were also better than my local stores! 10/10 will be back for more!
Heard about it from a friend.
Delivery was fast and the packing was great. Thank you.
Faster Delivery than other companies
Because I use it before.
As always revzilla always delivers got my order everything is right can't complain revzilla always dilivers great service even that time they sent me a white wall tire instead of regular lol e you guys
Returning customer
I ordered on a Saturday understanding that it may take 2-3 days to ship so I paid for next day delivery. I received the order processed email on Tuesday. I received the item on Friday. They must be very backed up on orders. The part I ordered was top of the line and installed easily. I got shipping confirmation today (Tuesday). Expect 1-2 weeks for your order without paying for next day. I would not have paid for next day if I knew it would be 4 days of processing. The disclaimer says most orders ship next day if they are in stock. Most****
Had it in stock with next day shipping and I’ve heard good things. Comparable price to other sites.
Won't be renewing RPM membership. Too many purchases in last two years went well beyond promised timeline established under membership.
Kindly and professionally explained the delay.
Previously purchased
The correct part ( very important!) at the right time.
Previous experience.
It fit my bike
One of the items in my package arrived slightly damaged and unusable. However, RevZilla customer service reviewed photos of my item and promptly shipped a replacement. Thank you for the great customer service!
Great selection and great discounts.
In my experience, I have never had an issue with RevZilla. I find myself coming back for other things over and over. Everything I have purchased from the site has always seemed to be handled with care. I haven't had to contact customer service yet, so my review could change.
I chose RevZilla based off a friend's recommendation. On that recommendation I made one purchase then another, and another..
The product is as advertised. If the item is in stock then why the 5-7 day lead time? Pretty inefficient shipping practices. Should go out the next day. Also, no installation instructions were included. Hmm…
Availability of the produuct
I looked up Kawasaki apparel. Your site is the first one I came across. I have ordered from you folks before. Jacket fits nice.
You have Kawasaki jackets
Because they say Kawasaki
Great details and love the videos discussing the good and bad of each product. Received my helmet days before purchasing my new Harley. Rode it back to Lubbock from OKC and the heat reached 111 by Wichita Falls. This helmet was vented just as advertised and while nothing could beat that heat, I could literally feel the cooler air coming through the vents. Everthing worked great and my purchase was exactly what I expected. Arrived on time, in great shape and performed beautifully.
Price, information, research
I was recently inducted into an MMC and needed a vest that could be used to display the Club Colors and patches. After over-thinking my options, I settled on the First Manufacturing 49/51 Vest With Collar, size Medium. I'm 5' 10", 162-ish lbs, 32in waist, and the size fits me perfectly. Here in Hawaii where the weather can be hot and wet, I needed something that breathed a bit more than leather but still allowed me to sew all the patches on. This vest is perfect for that, and has several pockets: two smaller breast pockets w/flaps, two hand pockets at the waist area, and two large-capacity "conceal carry" style pockets on the inside. And yet it is somehow not bulky at all. There are three buttons on the inside which (I think) can be used to attach a thermal liner if you wanted to. It's a good blend of canvas and leather and appears high quality and very well-made. It shipped relatively quickly upon ordering, and arrived in less than a week which is decent for Hawaii.
I live in Hawaii where there are essentially TWO motorcycle dealerships where I can access physical gear to try on, with extremely limited styles and quantities. RevZilla is an extremely trustworthy source for motorcycle gear, reviews, and podcast content.
Ever since the first Q3 I tried I've been a loyal customer. I was looking for that made in USA product but what I found was a hero maker I love the new Q5s. Track, street and everything in between. They do it all. Get em and see what your bike is really capable of.
Email reminder about ZillaCash expiration soon
Revzilla has been great to use since I shipped with them in 2014. Great everytime we purchase anything though the. Gloves, helmet, jacket, riding shoes. Everytime they have helped. Even when my shoes tore they refunded me new ones when I sent them back.
Easy site to maneuver
I am stumped on how to make bike to car comm a breeze. Surely somebody out there in bike world has found the answer, without having to pull over to talk or use military hand signals. If any one has the answer please post.
I am a motorcycle enthusiast I ride Can-am my wife drives, it sounded like you may have the solution i am looking for.
Ordered part took 10 days at end of day to ship, spoke to one of their geeks person and felt he had attitude, and several parts out of stock, not the Revzilla that it use to be, long time client here, a little dissapointed.
Pleased overall but my sons first ride the top strap came completely out and we weren't able to recover. Not sure on the quality because of this. Will review with Revzilla.Easy to order. Great service and shipping is usually spot on for the 2-day.
The item I needed was in stock and available to ship right away.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We apologize for your frustration. Our lead times indicate how long it will take for the item you have ordered to arrive at our warehouse to be shipped to you. All items in our warehouse and not a vendors warehouse will usually ship within 24 hours.