RevZilla

I can say I was very pleased by my experience as well as my product exceeded my expectations.

I've shopped with revzilla ever since I started riding back in 2020. No matter if it's riding gear or bike parts they make it easy to find what your looking for and if you need to use their customer service. They make the process simple and easy cause they want you to be out riding as much as you want to be out riding.

I placed the order and did not realize that it would take so long to ship. In the meantime, I was able to sell the motorcycle and did not need the part by the time it got to me. I paid to have it delivered then had to pay AGAIN to ship back. Not a pleasant experience overall.

Love the incentive of RevZilla dollars I used to carry a rechargeable light. I like the idea of not having to replace batteries and having versatile enough to have on the road, both for emergencies and routine needs.

Good overall the only thing I didn't like was the no-exchange thing. Instead of exchanging you have to return the item then re-order. If you order something a little more expensive that means you're waiting for that refund for a couple business days at least. I also don't like the increased emphasis on the RevZilla brands like Sedici and what not. When I visit a retail location (Cycle Gear) it's almost entirely RevZilla brands now. It's nothing personal I just like the fit and feel of Alpinestars and Rev'It gear.

Nothing to say other than my return went smoothly.

I received what appeared to be a used/returned item. Pieces and part numbers didn't match with what I ordered.

Donna was extremely helpful and willing to correct this mishap. She went above and beyond expectations.

I ordered a pair of short riding boots. They did not fit so I follow RevZilla instructions to return item. After printing label, I took packaged item to UPS and was told they couldn't accept label. Out of frustration, I paid for returning costs myself.

I left a message stating problem and requesting assistance, without any response from RevZilla customer service.

My first purchase discount code for 15% didn't work which was frusturating since that was an expensive purchase. Update- they didn't provide me a discount but did offer to give me a $35 credit for next time I used their website which was a nice gesture so thank you!

Great selection, fast shipping and awesome website!

Good for online shopping and having correct products.

Little longer shipping time than usual. But all else great.

Item to small - Returns are complicated if your not a "member"

Great service quick delivery very happy with this helmet

I will not be shopping anywhere else for my parts online. Keep up the hard work!

Rapid delivery. Quality support. And smart, experienced people to peak with

Always excellent, always knowledgeable. They give me a great outside perspective when I have issues deciding.

The item I ordered was only available at Revzilla or an authorized Rukka dealer. They even conceded and price matched the item which in all honest they should have done since they have it advertised at a higher price than on the Rukka website. Purchased, shipped and received within a few days.

It had to do with a price match and my only complaint was that the person I dealt with said the match had to include free shipping. I explained to him that the price of the Rukka item was $10 higher than on the Rukka website and that you can't buy directly from Rukka. I did get the impression that the person I was on the phone with was likely not a motorcycle riding or motorcycle equipment knowledgeable person but it all worked out.

Easy navigation to find parts for my gen 3 klr, found a great large top case that can fit two large helmets that looks great. I have new foot pegs, leovince muffler. And a gear shifter but haven't installed yet. Great riding gear too!

Easy to order, and I got exactly what I ordered in a tamely manner.

As the weather started to warm up, I decided I needed a new pair of mesh gloves. I found the pair I wanted and ordered them. I tracked them on UPS, and their location was identified with a generic "on the way" in the morning, and delivered that evening. I search the yard, street, neighbors, and no gloves. I notified UPS that evening about the missed delivery, and I was concerned that this could go on for weeks. RevZilla shipped out a new pair a gloves and I received them (by USPS) to two days. What a relief and in time for a weekend adventure.

Got on HOLD HELL. "Unexpected call volume." The sample old excuses I have gotten from other sites. I hung up and never tried to contacted them again.

PARTS CAME IN QUICKLY AND IN GOOD CONDITION, WOULD HAVE BEEN BETTER IF IT CAME WITH THE HARDWARE/SCREWS. ALWAYS AN ISSUE WITH THE OLD HARDWARE/SCREWS STRIPPING SO NOW I NEED TO FIND THOSE PARTS.

I didn't expect it to take over a week to get to me, with both of us being in the continental US. That was a lovely surprise I got to discover AFTER I had paid for everything. Had I known, I likely would have gotten the same stuff for a similar price elsewhere and saved myself the wait.

That being said, the prices were comparable to everywhere else, and everything arrived in good condition

I received my kickstand shoe really fast, always a pleasure working with Revzilla. However It only came with three of the five screws needed for the shoe. So i need to figure out how to find some that will work for it. I would return it but I have been using it with the three screws it came with and it is now pretty worn even after a few rides.

Ordered a pair of boots and was between sizes and unsure between color choices. Turned out the pair I ordered was too big and I didn't care for the color. Sent them back for a refund and ordered what I needed without issue.